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- Tasks: Lead digital transformation projects and engage with clients to drive business growth.
- Company: WNS is a top BPM company, transforming businesses across various industries with innovative solutions.
- Benefits: Enjoy competitive pay, remote work options, and opportunities for professional development.
- Why this job: Join a dynamic team shaping the future of digital consulting and making a real impact.
- Qualifications: 10-15 years in digital engagements with expertise in AI, RPA, and Agile methodologies required.
- Other info: Ideal for those passionate about building teams and driving organisational change.
The predicted salary is between 43200 - 72000 £ per year.
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.
We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 62,000+ employees. Client value and customer outcomes are generated using 5 transformation levers:
- Target Operating Model Redesign: Outsourcing, role and center consolidation etc.
- Business Process Re-engineering: Process optimisation using Lean, 6 Sigma etc.
- Analytics: Helping our clients understand what’s driving their business
- Digital: Designing and implementing digital solutions to reduce manual effort and improve customer service
- Robotic Process Automation: Once a process has been redesigned, implementing robotic process automation to ensure that process steps can be taken faster and with lower headcount.
Responsible for engaging with WNS customers and potential customers to develop and grow the digitally enabled Business Transformation and consulting services across Europe to meet the company’s objectives of driving digitally enabled revenue growth, profitability, customer success and stakeholder experience. Should have 10-15 years of experience having worked with relevant companies with a strong focus on digital engagements (incl. IA, RPA, iBPMS, AI/ML, platforms) over the past 5 years. Experienced in working in Agile onshore and offshore delivery models. Ideally having worked across a breadth of industries to deliver digital transformation assessments, solutions and implementation.
Roles and Responsibilities:
- Practice and Business Development: In consultation with the on and off shore digital transformation teams, Business Unit and Horizontal Unit solution teams and other onshore Practice leads, determine goals and objectives of customers and of their businesses. Contribute to the internal strategies of the business and horizontal units and collaboratively identify digital opportunities. Integrating onshore and offshore Digital, IT, Analytics and Operations teams to drive digital solutions and their implementations and thought leadership. Engage with hunting and farming sales teams to acquire new customers, develop strong customer relationships and ensure customer success.
- Professional Service Delivery: Perform consulting work as needed on client transformation engagements. Ensure successful delivery of professional service engagements to clients. Keep abreast of the latest developments in the field and be ready to learn new things. Seek to maximize revenue and improve profitability. Contribute to budget planning, resourcing and procurement. Manage assigned customer transformation accounts and monitor and report on the expenses. Understand and report on the financial and legal implications of the contracts.
- Organisational Development: Contribute to internal organisational maturity, certifications and accreditations.
Qualifications:
- Strong focus on digital engagements (incl. IA, RPA, iBPMS, AI/ML, platforms) over the past 5 years.
- Experienced in working in Agile onshore and offshore delivery models.
- Ideally having worked across a breadth of industries to deliver digital transformation assessments, solutions and implementation.
Additional Information:
- Demonstrated experience and/or industry certifications in digital assessment/consulting, Design Thinking, Enterprise Integration, IoT, Big Data, AI/ML, Cloud, Mobile, Middleware and Cyber-Physical Security.
- Entrepreneurial passion to build and develop teams.
- Breadth of industry experience and depth of domain expertise.
Contact Detail:
WNS (Holdings) Limited (ADR) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director/ Partner - Digital Consulting
✨Tip Number 1
Network with professionals in the digital consulting space, especially those who have experience with WNS or similar companies. Attend industry events, webinars, and meetups to connect with potential colleagues and learn more about the company culture.
✨Tip Number 2
Familiarise yourself with the latest trends in digital transformation, particularly in areas like AI/ML, RPA, and analytics. Being well-versed in these topics will not only help you in interviews but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led digital transformation projects in previous roles. Highlight your experience with Agile methodologies and how you've integrated onshore and offshore teams to achieve results.
✨Tip Number 4
Research WNS's current clients and their industries to understand their challenges and needs. This knowledge will allow you to tailor your discussions during interviews and show how you can add value to their existing operations.
We think you need these skills to ace Director/ Partner - Digital Consulting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital transformation, consulting, and the specific technologies mentioned in the job description. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your understanding of WNS's business model and how you can contribute to their goals. Mention specific experiences that align with their needs.
Showcase Relevant Achievements: In your application, include quantifiable achievements from your previous roles that demonstrate your ability to drive digital revenue growth and customer success. Use metrics to illustrate your impact.
Highlight Industry Knowledge: Emphasise your breadth of industry experience and any certifications related to digital consulting or transformation. This will show that you are well-versed in the challenges and opportunities across different sectors.
How to prepare for a job interview at WNS (Holdings) Limited (ADR)
✨Showcase Your Digital Expertise
Make sure to highlight your experience with digital engagements, especially in areas like AI, RPA, and analytics. Be prepared to discuss specific projects where you've successfully implemented these technologies.
✨Demonstrate Agile Experience
Since the role requires experience in Agile delivery models, be ready to share examples of how you've worked in Agile environments. Discuss your role in cross-functional teams and how you adapted to changing project requirements.
✨Understand the Business Landscape
Familiarise yourself with WNS's industry focus areas such as travel, banking, and healthcare. Show that you understand the unique challenges these industries face and how digital transformation can address them.
✨Prepare for Client Engagement Scenarios
Expect to discuss how you would engage with clients to identify their needs and develop tailored solutions. Think of examples where you've successfully built client relationships and driven customer success in previous roles.
