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- Tasks: Lead a team to create an amazing shopping experience and drive store performance.
- Company: Join New Look, a fashion brand with a rich history and a commitment to inspiring individuality.
- Benefits: Enjoy 40% staff discount, flexible working, and access to exclusive perks and training.
- Why this job: Shape the future of fashion while having fun and making a real impact on customers.
- Qualifications: Previous management experience and a passion for fashion are essential.
- Other info: We celebrate diversity and offer a supportive, inclusive culture.
The predicted salary is between 28800 - 43200 £ per year.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we’re New Look. Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one. It’s a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Luton team.
The Store: As our Luton Store Manager you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed. You’ll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey.
The Role: In your high street store you will lead your team to create a customer obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way! You will be fully accountable for your store performance, by working alongside your Territory Leader to continually identify opportunities which will impact KPI’s, customer service, team development and overall sales – so that we are playing to win!
About you:
- You have previous store/deputy management experience
- You have a track record of effectively leading and managing a team
- You identify yourself as a New Look brand adorer
- You have a history of delivering and exceeding KPI’s and key objectives
- Commercial acumen
- Excellent communication and interpersonal skills to engage with customers and provide exceptional service.
- Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently.
Why New Look? The amazing people, the fashion – there are so many reasons to love working at New Look. We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals. Being part of the New Look Team means you get access to a great range of benefits & perks:
- You’ll love our generous staff discount – 40% off for you and a loved one, and 25% off for up to 12 friends and family members!
- Get special access to hundreds of discounts from top retailers and gyms, along with free workout classes, on our rewards platform Runway.
- Plan for your retirement while you work with our contributory private pension scheme.
- We’re all about celebrating our success, so we have a performance-related retail management bonus scheme.
- Our family-friendly policies include enhanced maternity, paternity and adoption leave, and shared parental leave.
- Claim money back towards the cost of medical care that you pay for yourself and your children with our healthcare cash plan, paid for by us.
- Do your bit for the environment and save money with our Cycle2Work scheme.
- All employees are covered by our life assurance policy from day one.
We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values. We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.
Store Manager employer: New Look
Contact Detail:
New Look Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with New Look's brand values and culture. Understanding what it means to be 'customer-obsessed' and how to inspire a team will help you align your approach during interviews.
✨Tip Number 2
Prepare examples from your previous management experience that showcase your ability to lead a team effectively. Highlight instances where you've exceeded KPIs or improved customer satisfaction.
✨Tip Number 3
Research the latest fashion trends and how they relate to New Look's offerings. Being knowledgeable about current styles will demonstrate your passion for the brand and its customers.
✨Tip Number 4
Network with current or former employees of New Look if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous store or deputy management experience. Emphasise your track record of leading teams and exceeding KPIs, as these are crucial for the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the New Look brand. Mention specific examples of how you've created customer-focused experiences in past roles and how you can bring that to the Luton store.
Highlight Relevant Skills: In your application, focus on your commercial acumen, communication skills, and organisational abilities. These are key attributes that New Look is looking for in a Store Manager.
Follow Application Guidelines: Ensure your CV is in a simple format, such as Microsoft Word, to facilitate a smooth application process. Double-check that all required documents are included before submitting your application through our website.
How to prepare for a job interview at New Look
✨Show Your Passion for Fashion
As a Store Manager, it's crucial to demonstrate your enthusiasm for the New Look brand and fashion in general. Share your personal style and how you keep up with trends, as this will resonate with the interviewers and show that you're genuinely invested in the role.
✨Highlight Your Leadership Skills
Prepare examples of how you've successfully led and inspired a team in previous roles. Discuss specific situations where your leadership made a difference in team performance or customer satisfaction, showcasing your ability to create a positive atmosphere.
✨Understand Key Performance Indicators (KPIs)
Familiarise yourself with common retail KPIs and be ready to discuss how you've met or exceeded them in the past. This shows that you understand the business side of retail and are prepared to drive results in your new role.
✨Prepare Questions About Team Development
Since New Look values development and progression, come prepared with questions about training opportunities and team growth. This demonstrates your commitment to not only your own development but also to fostering a supportive environment for your team.
