Service Delivery Director
Service Delivery Director

Service Delivery Director

London Full-Time 48000 - 84000 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: Lead the delivery of HPC managed services and projects while managing a team.
  • Company: Join a leading technical consultancy expanding into the USA.
  • Benefits: Enjoy remote work flexibility and competitive perks.
  • Why this job: Be part of a dynamic team impacting high-performance computing solutions.
  • Qualifications: Experience in managed service delivery and Linux systems is essential.
  • Other info: Work mainly during US east coast hours, starting at 13:00.

The predicted salary is between 48000 - 84000 £ per year.

This is a great opportunity for an IT infrastructure focused Service Delivery Director / Technical Services Director with a strong Linux background to join a leading technical consultancy, helping to lead the delivery of HPC related managed services and projects. Due to significant expansion into the USA, this role will be working closely with a US based team and therefore will need to be willing to work mainly to US east coast time zones (typically starting at 13:00 and finishing at 22:00). It would suit someone with a background in managed service delivery, with significant experience helping external customers in the delivery of complex technical services.

Responsibilities:

  • Identifying opportunities for service enhancements
  • Team management including driving recruitment
  • Planning resources and projects

Ideal Skills/Experience:

  • A background in managed service delivery
  • Experience of Linux infrastructure systems management
  • Excellent leadership skills
  • Service metrics and ITIL
  • A technical degree would be beneficial
  • High performance computing experience would be beneficial but is not essential

Some of the benefits that come with the Service Delivery Director role include:

Service Delivery Director employer: TieTalent

As a leading technical consultancy, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our fully remote Service Delivery Director role offers the unique advantage of collaborating with a talented US-based team, providing opportunities to enhance your skills in high-performance computing while enjoying flexible working hours. With a strong focus on managed service delivery, we support our employees with comprehensive benefits and a commitment to innovation, making us an excellent employer for those seeking meaningful and rewarding careers.
T

Contact Detail:

TieTalent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Delivery Director

✨Tip Number 1

Familiarise yourself with High Performance Computing (HPC) concepts and terminology. Even if you don't have direct experience, understanding the basics will help you communicate effectively with the team and demonstrate your enthusiasm for the role.

✨Tip Number 2

Highlight your experience in managed service delivery during networking opportunities. Engage with professionals in the field through platforms like LinkedIn or relevant forums to build connections that could lead to referrals.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven recruitment and enhanced service delivery in previous roles.

✨Tip Number 4

Since this role requires working with a US-based team, consider adjusting your schedule to align with US east coast hours. This shows your commitment and flexibility, which are key traits for a Service Delivery Director.

We think you need these skills to ace Service Delivery Director

Managed Service Delivery
Linux Systems Management
Leadership Skills
Service Metrics Analysis
ITIL Framework Knowledge
Project Planning and Resource Management
Technical Consultancy Experience
High Performance Computing Knowledge
Customer Relationship Management
Team Management
Problem-Solving Skills
Communication Skills
Adaptability to Time Zones
Recruitment and Talent Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managed service delivery and Linux infrastructure systems management. Use specific examples that demonstrate your leadership skills and any relevant technical projects you've led.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with high-performance computing if applicable, and explain how your background aligns with the responsibilities outlined in the job description.

Highlight Relevant Skills: Clearly outline your skills related to service metrics and ITIL in your application. If you have a technical degree or experience in high-performance computing, be sure to mention these as they are beneficial for the role.

Show Flexibility: Since the role requires working mainly to US east coast time zones, indicate your willingness to adapt your schedule accordingly. This shows your commitment and readiness to collaborate with the US-based team.

How to prepare for a job interview at TieTalent

✨Showcase Your Technical Expertise

Make sure to highlight your experience with Linux infrastructure systems management. Be prepared to discuss specific projects where you've successfully delivered complex technical services, as this will demonstrate your capability in the role.

✨Emphasise Leadership Skills

As a Service Delivery Director, strong leadership is crucial. Share examples of how you've managed teams, driven recruitment, and motivated staff to achieve service enhancements. This will show that you can lead effectively in a remote environment.

✨Understand the US Market

Since you'll be working closely with a US-based team, it's important to understand the nuances of the US market. Research common challenges faced by clients in that region and be ready to discuss how you can address them.

✨Prepare for Time Zone Challenges

Be ready to discuss your flexibility in working hours, as the role requires adapting to US east coast time zones. Show that you're comfortable with this arrangement and have strategies in place to manage your work-life balance.

Service Delivery Director
TieTalent
T
Similar positions in other companies
Europas größte Jobbörse für Gen-Z
discover-jobs-cta
Discover now
>