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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality business known for its vibrant culture and community focus.
- Benefits: Enjoy a competitive salary, bonuses, staff discounts, and paid breaks.
- Why this job: Be part of a unique workplace with opportunities for personal development and career progression.
- Qualifications: Experience in management within bars or restaurants is essential; training skills are a plus.
- Other info: Celebrate with us at Loungefest and enjoy shared tips and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Annual salary up to £43,000
- 40 and 48 hour contracts available
- Additional earnings from our annual bonus scheme of up to £5,000 for General Managers (paid twice a year)
- We work hard to ensure you don't work over your contracted hours, but if at times this does happen you will receive overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with our brand and values. Understanding what makes our lounges unique will help you convey your passion during any discussions or interviews. Engage with our social media channels to get a feel for our community and culture.
✨Tip Number 2
Network within the hospitality industry. Attend local events or join relevant groups where you can meet other professionals. Building relationships can lead to valuable insights and potential referrals that may help you land the General Manager role.
✨Tip Number 3
Prepare to discuss your management style and how it aligns with our expectations. Think about specific examples from your past experiences that demonstrate your ability to lead a team, manage KPIs, and create a positive customer experience.
✨Tip Number 4
Showcase your understanding of both front and back of house operations. Being able to speak knowledgeably about kitchen dynamics and food safety will set you apart as a candidate who can effectively manage all aspects of the lounge.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in hospitality settings. Emphasise your leadership skills and any specific achievements that demonstrate your ability to deliver high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your unique management style aligns with their values and how you plan to create an amazing environment for both staff and customers.
Highlight Relevant Experience: In your application, focus on your previous roles as a General Manager or similar positions. Discuss your experience with KPIs, training, and recruitment, and how these have contributed to successful team performance.
Showcase Your Understanding of the Role: Demonstrate your understanding of what makes a lounge special. Discuss your approach to customer satisfaction and team management, and how you would ensure every shift is a success.
How to prepare for a job interview at The Lounges
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your approach to training, motivation, and conflict resolution.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you have used data to make informed decisions regarding labour, stock management, and customer satisfaction in previous positions.
✨Demonstrate Customer Focus
The role requires ensuring every customer leaves happy. Prepare to discuss strategies you've implemented to enhance customer experience and how you handle feedback or complaints effectively.
✨Emphasise Your Adaptability
Every lounge has its unique vibe. Be ready to talk about how you adapt your management style to fit different environments and how you plan to bring your own flair to the lounge while maintaining brand standards.
