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- Tasks: Lead and inspire the housekeeping team to maintain luxury standards.
- Company: Palé Hall is dedicated to excellence in hospitality and attention to detail.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Join a prestigious team where your leadership can shine and impact guest experiences.
- Qualifications: Experience in housekeeping management and a passion for service excellence required.
- Other info: This role is perfect for those who thrive in a luxury setting and value teamwork.
The predicted salary is between 36000 - 60000 £ per year.
At Palé Hall, every detail matters. As part of our commitment to excellence, we are seeking a leader who understands that true luxury lies in the smallest touches.
- Lead, train, and inspire the housekeeping team to uphold the highest standards of cleanliness, presentation, and service.
- Conduct regular inspections of guest rooms and public areas to ensure flawless presentation.
- Manage rotas, stock levels, and departmental budgets efficiently.
- Liaise with other departments (especially Front Office and Maintenance) to ensure smooth daily operations.
- Handle guest requests and feedback with professionalism, warmth, and urgency.
- Maintain strict health, safety, and hygiene compliance across all areas.
Head Housekeeper employer: Relais & Châteaux UK
Contact Detail:
Relais & Châteaux UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarise yourself with the luxury hospitality industry, especially the standards expected at high-end establishments like Palé Hall. Understanding their commitment to excellence will help you align your experience and values with theirs during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully trained and inspired teams in previous roles. Be ready to discuss specific situations where your guidance led to improved performance or guest satisfaction.
✨Tip Number 3
Research common challenges faced in housekeeping management, such as maintaining stock levels and managing budgets. Being able to discuss these topics intelligently will demonstrate your proactive approach and readiness for the role.
✨Tip Number 4
Prepare to discuss how you handle guest feedback and requests. Highlight your ability to respond with professionalism and warmth, as this is crucial in a luxury setting where guest experience is paramount.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the specific responsibilities and expectations for the Head Housekeeper position. Tailor your application to highlight relevant experience in leading housekeeping teams and maintaining high standards.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide examples of how you have successfully trained and inspired teams in previous roles, showcasing your capacity to manage and motivate staff effectively.
Showcase Attention to Detail: Since the role requires a focus on cleanliness and presentation, include specific instances where your attention to detail has positively impacted guest satisfaction or operational efficiency. This could be through successful inspections or managing stock levels.
Professional Communication: Demonstrate your ability to handle guest requests and feedback professionally. Include examples in your application that illustrate your communication skills and how you've resolved issues with warmth and urgency.
How to prepare for a job interview at Relais & Châteaux UK
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully trained and inspired your team in the past.
✨Demonstrate Attention to Detail
Since the role emphasises the importance of cleanliness and presentation, share specific examples of how you've ensured high standards in your previous roles. Mention any inspections or quality control measures you've implemented.
✨Discuss Your Budget Management Experience
Managing departmental budgets is key for this position. Be ready to talk about your experience with budget management, including how you've optimised stock levels and controlled costs while maintaining quality.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding guest requests and feedback. Think of scenarios where you've handled difficult situations with professionalism and warmth, and be ready to share those stories.
