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- Tasks: Support event day Profit Protection and Risk Compliance at iconic London stadia.
- Company: Join Delaware North UK, a leader in hospitality at world-class venues.
- Benefits: Enjoy flexible hours, great pay, and the chance to work at amazing events.
- Why this job: Perfect for those seeking a fun, dynamic role with opportunities for growth.
- Qualifications: Experience in coaching, communication, and compliance in catering or hospitality required.
- Other info: Casual role with most shifts on weekends and evenings, ideal for students.
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team across our London stadia sites including Wembley Stadium, London Stadium and Emirates. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk Compliance agenda for Delaware North.
This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments.
Pay
The expected pay for this role is 26.8.
What we offer
What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We’re ready to meet you and welcome you to our team.
What will you do?
- Responsible for delivery of the Profit Protection Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue stock variance investigations conduct kiosk/bar worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance training, making recommendation to the Team Leader and wider full-time management team that will drive improvement ensure staff are either successfully appointed in role or removal from the program.
More about you
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection Compliance duties.
Profit Protection Compliance Manager employer: Delaware North at Wembley Stadium
Contact Detail:
Delaware North at Wembley Stadium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Profit Protection Compliance Manager
✨Tip Number 1
Familiarise yourself with Delaware North's policies and procedures, especially those related to Profit Protection and Risk Compliance. Understanding their operational standards will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Network with current or former employees of Delaware North, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
✨Tip Number 3
Prepare to discuss your experience in coaching and mentoring others, as this is a key aspect of the role. Think of specific examples where you've successfully driven performance improvements in a team setting, as this will showcase your leadership skills.
✨Tip Number 4
Be ready to demonstrate your understanding of health and safety requirements within a catering environment. Brush up on relevant regulations and be prepared to discuss how you've ensured compliance in previous roles, as this will be crucial for the Profit Protection Compliance Manager position.
We think you need these skills to ace Profit Protection Compliance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in profit protection, compliance, and management within catering or hospitality. Use specific examples that demonstrate your skills in coaching, mentoring, and operational standards.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Emphasise your experience with compliance monitoring, incident management, and your ability to work flexible hours, particularly on weekends and evenings.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with staff at all levels. This could include experiences where you’ve led training sessions or managed teams, highlighting your ability to drive performance.
Highlight Relevant Qualifications: If you have any certifications or qualifications related to health and safety, HR employment law, or profit protection, make sure to mention these in your application. They can set you apart from other candidates.
How to prepare for a job interview at Delaware North at Wembley Stadium
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Profit Protection Compliance Manager. Familiarise yourself with Delaware North's policies, health and safety guidelines, and the specific requirements of the role to demonstrate your knowledge during the interview.
✨Showcase Your Coaching Skills
Since the role involves coaching and mentoring, prepare examples from your past experiences where you've successfully driven performance in others. Highlight how your communication skills helped you manage teams effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding compliance and security incidents. Think of scenarios where you had to investigate issues or ensure compliance, and be ready to discuss your approach and outcomes.
✨Flexibility is Key
As this role requires working weekends and evenings, be prepared to discuss your availability and willingness to adapt to the event schedule. Emphasise your commitment to supporting the team during busy periods.
