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- Tasks: Act as the main contact for residents, ensuring smooth communication and project progress.
- Company: Join a reputable recruitment agency based in Manchester, focused on connecting talent with opportunities.
- Benefits: Enjoy a competitive hourly rate, plus a phone and laptop provided for your work.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: Previous experience as a Resident Liaison Officer in social housing is essential.
- Other info: Work Monday to Friday, 08:00 – 16:00, with a chance to earn extra through our referral scheme.
Our client, based in Manchester, is currently recruiting for a Resident Liaison Officer on a 6-month temporary contract. The position is due to start week in June and the hourly rate for this role will be £18 per hour via an Umbrella company.
The ideal candidate will have experience with tenant liaison in a social housing environment. Duties will include (but are not limited to):
- Liaising with residents on site in the Manchester area on behalf of a Plumbing & Heating contractor to ensure works can be carried out
- Making appointments with tenants and acting as the main point of contact for tenants
- Answering any tenant concerns and questions about the works that are to be performed
- Sorting access issues for the works to be carried out, letter drops and keeping on top of works to make sure projects progress smoothly
Experience required:
- Experience as a Resident Liaison Officer
- Social housing environment
Skills, knowledge and expertise required:
- Good communication skills
- Thorough organisational skills
Rewards and Benefits:
- Phone & Laptop provided
Working hours:
- Monday – Friday
- 08:00 – 16:00
Please note that you require recent experience to apply for this role.
Contact Detail:
James Andrews Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced in social housing environments. Understanding tenant concerns and common issues can help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the social housing sector. Attend local events or join online forums to connect with others who may provide insights or even referrals for the Resident Liaison Officer role.
✨Tip Number 3
Prepare to discuss your previous experiences in tenant liaison. Be ready to share specific examples of how you've successfully managed resident concerns and facilitated communication between tenants and contractors.
✨Tip Number 4
Research the Plumbing & Heating contractor you'll be representing. Knowing their values, services, and recent projects can help you demonstrate your enthusiasm and fit for the role during any discussions.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer, particularly in a social housing environment. Use specific examples that demonstrate your communication and organisational skills.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the role. Mention your experience with tenant liaison and how you can effectively manage resident concerns and access issues.
Highlight Relevant Skills: In your application, emphasise your good communication skills and thorough organisational abilities. Provide examples of how you've successfully managed similar tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at James Andrews Recruitment Solutions Ltd
✨Showcase Your Communication Skills
As a Resident Liaison Officer, strong communication is key. Be prepared to demonstrate your ability to effectively communicate with tenants and address their concerns. Use examples from your past experience to highlight how you've successfully managed tenant relationships.
✨Demonstrate Organisational Skills
This role requires excellent organisational skills. During the interview, discuss how you prioritise tasks and manage your time effectively. You might want to share specific instances where your organisational abilities led to successful project outcomes.
✨Familiarise Yourself with the Company
Research the Plumbing & Heating contractor you'll be representing. Understanding their values and recent projects can help you tailor your responses and show that you're genuinely interested in the role and the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult tenants or resolving access issues. Think of relevant scenarios from your previous roles and prepare concise, structured responses that showcase your problem-solving skills.
