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- Tasks: Lead operations at a fish and chip shop and ice cream parlour, ensuring top-notch service and food quality.
- Company: Join The Inn Collection Group, an award-winning pub company in stunning locations across the North of England and Wales.
- Benefits: Enjoy perks like paid breaks, 50% off food, and £1 stays at our Inns during winter months.
- Why this job: Be part of a team that values respect and warmth while making people happy in a vibrant coastal setting.
- Qualifications: Previous leadership experience in food retail, strong food knowledge, and excellent interpersonal skills required.
- Other info: Explore beautiful locations and enjoy a supportive work culture with opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
What makes the perfect pub? It's great ales, delicious food, a welcoming atmosphere, and the warm welcome from a team that's at the heart of everything we do. The Inn Collection Group is a multi-award-winning pubs with rooms company, proudly located in some of the most outstanding destinations across the North of England and Wales. At ICG, we deliver exceptional hospitality by living and breathing our core values of respect, customer focused, warmth, and honesty, all with the goal of Making People Happy.
How we say thank you!
- Celebrate your birthday with an extra paid holiday.
- Build your future with support from our Lead-Inn development program.
- Take the time you need to rest and recharge; Paid Breaks are on us.
- Enjoy 50% off food at any of our Inns.
- Relax with a stay at any of our Inns during January, February, and March for just £1.
- Take advantage of the chance to explore our beautiful locations, with 1/3 off room bookings all year round.
- Experience a spontaneous trip away with £50 on same day bookings.
- It's not just for you - your loved ones can enjoy 15% off bed and breakfast too!
- 24/7 confidential support is always there when you need it with our Employee Assistance Programme.
- Tronc (...that's tips to me and you).
- Contribute to a company that gives back through our Give-inn back scheme.
- Join an award-winning team recognised as the Best Pub Employer at the Publican Awards.
Sitting in a commanding position overlooking the expansive Longsands Beach, this art deco-style building has been completely renovated. Located in Tynemouth, it offers stunning views of the coastline and easy access to the seafront. The building houses a pub restaurant with 250 internal and 300 external covers, a fish and chip takeaway, and an ice cream and coffee parlour, adding to the vibrant coastal experience.
You will fit right in. We are excited to announce the search for a Food Retail Unit Manager to oversee both Oswin's Fish and Chip Shop and Cones Ice Cream Parlour. Working closely with the site General Manager and Head Chef, the Food Retail Unit Manager will ensure smooth operations across both units, ensuring excellent customer service, exceptional food standards and efficient productivity.
A successful candidate will have previous leadership experience (preferably in a takeaway or fish and chip shop), have a strong food background, be able to maintain brand standards, and possess strong interpersonal skills to work effectively with both senior management and team members. You will be ultimately responsible for the day-to-day management of both units, including, but not limited to; managing team members, managing shifts, constructing rotas, stock control, placing orders, food prep (including fish cutting & making ice cream), monitoring quality and consistency, recruitment, training and development, and driving sales. You will also have strict food safety standards, handle daily compliance checks, manage social media, and open/close the units, including cashing up.
If you're hardworking, eager to learn, and have a passion for delivering great food and service, we think you'll fit right in.
Food Retail Unit Manager employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Retail Unit Manager
✨Tip Number 1
Familiarise yourself with the Inn Collection Group's core values: respect, customer focus, warmth, and honesty. Demonstrating a clear understanding of these values during your interactions can set you apart as a candidate who truly aligns with the company's culture.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific challenges you've faced and how you overcame them, particularly in fast-paced environments like takeaways or fish and chip shops.
✨Tip Number 3
Research the local area and the specific offerings of Oswin's Fish and Chip Shop and Cones Ice Cream Parlour. Being knowledgeable about the menu and the unique aspects of the location will demonstrate your genuine interest in the role and the business.
✨Tip Number 4
Prepare to discuss your approach to maintaining food safety standards and compliance checks. Highlight any relevant experience you have in this area, as it is crucial for the Food Retail Unit Manager role and shows your commitment to quality and safety.
We think you need these skills to ace Food Retail Unit Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Food Retail Unit Manager position. Tailor your application to highlight relevant experience in leadership, food management, and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly any leadership positions in food retail or hospitality. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to manage teams and maintain high standards.
Write a Strong Cover Letter: In your cover letter, express your passion for the food industry and hospitality. Mention specific experiences that align with the job requirements, such as managing shifts, training staff, or ensuring food safety compliance. Make it personal and show why you want to work for The Inn Collection Group.
Highlight Interpersonal Skills: Since the role requires strong interpersonal skills, provide examples in your application of how you've successfully worked with teams or managed customer interactions. This could include resolving conflicts, motivating staff, or enhancing customer satisfaction.
How to prepare for a job interview at The Inn Collection Group
✨Know the Company Values
Before your interview, make sure you understand the core values of The Inn Collection Group. They prioritise respect, customer focus, warmth, and honesty. Be prepared to discuss how you embody these values in your previous roles.
✨Showcase Your Leadership Experience
As a Food Retail Unit Manager, you'll need strong leadership skills. Prepare examples from your past where you've successfully managed a team, handled conflicts, or improved team performance. This will demonstrate your capability to lead effectively.
✨Demonstrate Your Food Knowledge
Since this role involves overseeing food operations, be ready to talk about your experience with food safety standards, quality control, and food preparation. Mention any specific techniques or practices you follow to ensure high standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you might face in a busy takeaway environment and how you would handle them. This shows your ability to think on your feet and manage stress.
