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- Tasks: Lead the development of passenger traffic forecasts and improve methodologies for Heathrow's growth.
- Company: Heathrow is the world's most iconic airport, offering unique career opportunities in a vibrant environment.
- Benefits: Enjoy competitive salaries, performance bonuses, generous leave, private health insurance, and hybrid working options.
- Why this job: Join a team driving innovation in aviation while making a positive impact on sustainability and passenger experience.
- Qualifications: Strong background in quantitative analysis, economics, and airport operations with excellent communication skills required.
- Other info: Heathrow champions diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 43200 - 72000 £ per year.
Passenger traffic is a crucial factor influencing Heathrow's planning, performance, and financial operations. Consequently, accurate, widely comprehended, and well-supported forecasts for the medium and long term are essential for the company. This role entails leading the development of these forecasts and continuously improving the methodologies, quality of inputs, and the reliability and utility of the outputs. It also involves engaging with senior managers at Heathrow, as well as external customers, investors, and other stakeholders, to ensure the effective utilization of forecast outputs. Additionally, this position supports the Head of Forecasting in developing models and outputs that will guide Heathrow's growth over the next 30 years. The forecasting team is entering a critical phase as we aim to create a comprehensive forecast for an expanding Heathrow. This endeavour will leverage new capabilities such as programming, cloud-based computing, machine learning, artificial intelligence, Monte Carlo methods, and big data to enhance passenger forecasting.
Responsibilities
- Deliver long-term forecasts for business and capacity planning.
- Assist the Head of Master Planning in developing growth forecast models, requiring an understanding of model mechanics and economics, and adjusting inputs as needed.
- Lead projects across teams and consultants to create new forecasts and methodologies, chairing a Red Team to challenge assumptions.
- Analyze business data monthly to provide insights on passenger performance, presenting findings to senior managers, the Exec, and the Board.
- Collaborate with Airline Business Development to identify causes and opportunities, fulfill external reporting obligations, and support press activities.
- Explore operational scenario planning for events like storms and strategic scenarios such as industrial action.
- Mentor analysts, fostering high-quality talent in capacity and passenger forecasting.
- Enhance forecasting processes and tools using the latest technology for improved accuracy, efficiency, and robustness.
- Build cross-functional links to strengthen Heathrow's analytic capabilities, modeling these behaviours.
Qualifications
- Extensive quantitative, Math's, Engineering, Economics, with statistical, econometric or demand forecasting experience.
- Broad knowledge of airport operations and aviation sector, along with a strong awareness of economic concepts and an interest in macro-economic issues.
- A track record of delivering complete work to demanding timescales and making recommendations that have influenced business strategies and made improvements to processes or policies.
- Ability to make reasoned judgements based on uncertain information in a commercially intelligent way.
- Excellent written and verbal communication skills with experience of presenting complex ideas, evidence, and processes concisely to senior and external audiences.
- Highly numerate with excellent analytical skills, and an advanced user in Excel and a competent user of MS Word, PowerPoint, PowerBI and other O365 applications.
About Us
There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities. Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore. It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability. Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.
Our rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
About the Team
Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. You'll be part of a Customer team that drives our profitability across everything from retail, property and airport transport, through to passenger services, forecasting and contracts with airlines. Customer insight is at the heart of what we do, supported by a strong commercial strategy. We have a pioneering agenda for digital, e-commerce and innovation, as we look to transform the way our passengers spend at our airport. We believe the best way to drive growth across our iconic airport is by improving the services offered within it. So although we know generating income is critical to driving our business forward, we're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world.
Senior Forecast Manager employer: Heathrow Airport
Contact Detail:
Heathrow Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Forecast Manager
✨Tip Number 1
Familiarise yourself with the latest trends in passenger forecasting and data analytics. Understanding how machine learning and big data are being applied in the aviation sector will give you an edge when discussing methodologies during interviews.
✨Tip Number 2
Network with professionals in the aviation industry, especially those involved in forecasting and planning. Engaging with current employees at Heathrow or similar organisations can provide insights into their processes and expectations, which can be invaluable during your application.
✨Tip Number 3
Prepare to discuss your experience with cross-functional collaboration. This role requires working with various teams, so be ready to share examples of how you've successfully led projects or initiatives that involved multiple stakeholders.
✨Tip Number 4
Showcase your analytical skills by preparing to present a case study or analysis relevant to passenger forecasting. This could involve discussing a past project where you improved forecasting accuracy or efficiency, demonstrating your ability to make data-driven decisions.
We think you need these skills to ace Senior Forecast Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quantitative analysis, forecasting, and airport operations. Use specific examples that demonstrate your ability to deliver forecasts and influence business strategies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the aviation sector and your understanding of economic concepts. Mention how your skills align with the responsibilities of the Senior Forecast Manager role, particularly in leading projects and mentoring analysts.
Showcase Analytical Skills: Provide examples of your analytical skills in your application. Discuss any experience you have with advanced tools like Excel, PowerBI, or machine learning techniques, as these are crucial for enhancing forecasting processes.
Prepare for Potential Questions: Anticipate questions related to your experience with forecasting methodologies and your ability to present complex ideas to senior stakeholders. Prepare concise responses that highlight your communication skills and your approach to problem-solving in uncertain situations.
How to prepare for a job interview at Heathrow Airport
✨Understand the Role Thoroughly
Before the interview, make sure you have a deep understanding of the Senior Forecast Manager role. Familiarise yourself with the key responsibilities, such as developing long-term forecasts and engaging with senior managers. This will help you articulate how your skills and experiences align with the job requirements.
✨Showcase Your Analytical Skills
Given the emphasis on quantitative analysis in this role, be prepared to discuss your analytical skills in detail. Bring examples of past projects where you've successfully used data analysis to influence business strategies or improve processes. Highlight your proficiency in tools like Excel and PowerBI.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle uncertain information and make reasoned judgements. Prepare to discuss how you would approach operational scenario planning for events like storms or industrial action, demonstrating your strategic thinking and problem-solving abilities.
✨Communicate Clearly and Confidently
As the role involves presenting complex ideas to senior audiences, practice articulating your thoughts clearly and concisely. Use examples from your experience to illustrate your points, and ensure you can explain technical concepts in an accessible way to non-experts.
