At a Glance
- Tasks: Lead the maintenance team to ensure property upkeep and guest satisfaction.
- Company: Join Malmaison, a vibrant hotel brand known for creating unforgettable guest experiences.
- Benefits: Enjoy discounted stays, high street discounts, and fully funded apprenticeships.
- Why this job: This role offers growth opportunities and a chance to make a real impact on guest experiences.
- Qualifications: Experience in hotel maintenance and knowledge of health and safety are essential.
- Other info: We promote sustainability and offer wellness activities to support our team.
The predicted salary is between 36000 - 60000 £ per year.
About the Role
Rate of Pay / Hours: Generous Company Benefits, Training & Development
Type of Contract: Permanent
Location: Glasgow
You always have the right tool for the job! Taking responsibility for the general maintenance of the property, upkeep of its facilities and the management of the maintenance team, the Maintenance Manager is there to ensure that jobs are completed efficiently to meet guest expectations during their stay. You will be required to allocate responsibilities to the team, complete the daily jobs list and preventative maintenance schedules, with an eye for detail and a passion for fixing things! You must meet time deadlines, liaise with contractors, and take responsibility for health and safety on the property. You must be organised, an excellent communicator, and a hands-on manager who has excellent attention to detail. Experience of working in a maintenance department of a similar quality hotel is required, and knowledge of electrics and health and safety are beneficial. Computer literacy is also key for the compliance and audit part of this role.
We create memories that the guest will never forget. This could be the next step for you into a management position within Malmaison - we actively encourage internal development and progression, Onwards and Upwards.
Benefits
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much more.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!).
- A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
- Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
- Wagestream giving instant access to your pay as it’s earned.
- Complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
- Proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.
- Private Medical Healthcare upon completing your probationary period.
- Bonus Plan based on clear and transparent KPI's.
- Critical Illness cover.
- Life Assurance.
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- Moved to a chemical-free cleaning system in our bedrooms and public areas.
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Contact Detail:
Malmaison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager, Malmaison
✨Tip Number 1
Familiarise yourself with the specific maintenance needs of hotels, especially in Glasgow. Understanding the local climate and common issues faced by hotels in the area can give you an edge during discussions.
✨Tip Number 2
Network with current or former employees of Malmaison or similar establishments. They can provide insights into the company culture and expectations, which can help you tailor your approach when you apply.
✨Tip Number 3
Brush up on your health and safety regulations and electrical knowledge. Being able to discuss these topics confidently will demonstrate your expertise and commitment to maintaining a safe environment.
✨Tip Number 4
Prepare examples of how you've successfully managed a maintenance team in the past. Highlighting your leadership skills and ability to meet deadlines will show that you're ready for this managerial role.
We think you need these skills to ace Maintenance Manager, Malmaison
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Maintenance Manager position. Highlight your relevant experience in property maintenance and team management.
Tailor Your CV: Customise your CV to reflect your experience in maintenance roles, particularly in hotel settings. Emphasise your skills in health and safety, communication, and computer literacy, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for maintenance and your ability to lead a team. Mention specific examples of how you've successfully managed maintenance tasks and improved guest satisfaction in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Malmaison
✨Show Your Technical Knowledge
As a Maintenance Manager, it's crucial to demonstrate your understanding of maintenance processes, especially in a hotel environment. Be prepared to discuss your experience with electrics and health and safety regulations, as well as any specific tools or systems you have used in previous roles.
✨Highlight Your Leadership Skills
This role requires managing a team effectively. Share examples of how you've successfully allocated responsibilities, motivated your team, and ensured tasks are completed on time. Emphasise your hands-on management style and ability to communicate clearly with both your team and contractors.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare to discuss how you would handle specific maintenance issues or emergencies, ensuring you highlight your attention to detail and organisational skills in your responses.
✨Express Your Passion for Guest Satisfaction
Since the role directly impacts guest experiences, convey your commitment to maintaining high standards. Share anecdotes that illustrate your dedication to ensuring guests have a memorable stay, and how your maintenance work contributes to that goal.