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- Tasks: Lead strategic relationships with Global Brokers and drive new business growth.
- Company: AIG is a global leader in insurance, reimagining risk management for clients worldwide.
- Benefits: Enjoy a comprehensive benefits package focused on health, wellbeing, and professional development.
- Why this job: Join a culture of inclusion and innovation, making a real impact in the insurance industry.
- Qualifications: Broad insurance knowledge, strong commercial background, and excellent communication skills required.
- Other info: AIG values in-person collaboration to foster a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Broker Relationship Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. This position is a key role within the UK Client & Broker Engagement (CBE) team, and reports directly to the Head of CBE, UK. This role is responsible for leading our strategic relationships with a select number of our Global and International Brokers.
Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.
As a Broker Relationship Manager, you will be accountable for developing and driving increased retention, a healthy pipeline of new business and an enhanced share of wallet - in line with the agreed parameters of the service agreements with each broker partner. This role helps AIG grow profitably across the UK and product lines in line with a strongly governed framework.
Role Responsibilities:
- Accountable for developing and maintaining strategic relationships for the UK with one of the Global Brokers.
- Responsible for designing, developing and maintaining strategic relationships and create an ease of doing business with AIG.
- Conduct Quarterly Business Review (QBR) with the Broker as appropriate to provide governance of the deliverables under the agreements and drive performance.
- Lead the development and execution of best practice with Product Lines and other stakeholders.
- Lead the overall value of Distribution for the designated broker via various means including Production Meetings to drive retention and new business utilising Salesforce.
- Lead the articulation of our underwriting appetite and differentiating value proposition (including Multinational & Claims First) to the brokers.
- Help connect AIG leadership with key leaders at the Broking Houses.
- Review broker surveys and agree actions to improve broker experience.
- Utilise internal data (Salesforce, KPI 2.0 and iDive) and broker data to drive retention, new business opportunities and performance.
- Ensure leadership and input in the value chain between broker and product (and vice versa) to deliver growth.
- In conjunction with Client & Broker Leadership, Profit Centres and ELT (where appropriate), develop and implement strategic and operational business plans for designated broker.
- Work with AIG’s Product Leaders to create co-owned strategic initiatives/projects to deliver increased sales opportunities and support in creation and implementation of new product launches, portfolio and strategic projects.
- Lead identification and design of new opportunities for profitable growth, schemes, facilities, joint broker and client propositions and new product ideas, using internal data systems & maximising use of the broker systems.
- Monitor broker performance and delivery against sales, service plans and specific initiatives.
- Accelerate progress where opportune and undertake corrective action where required.
- Ensure all deals and agreements conform to required regulations.
- Ensure internal and external governance structures in place to identify and escalate key issues.
What you’ll need to succeed:
- Broad insurance knowledge across P&C and Specialty.
- Solid profile and reputation in the UK commercial insurance market.
- Strong commercial background.
- Experience of working with Senior Underwriter, Product heads and other senior stakeholders.
- Excellent written and verbal communication skills and proven interpersonal skills.
- Sales and business development experience.
- CII preferable.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.
Broker Relationship Manager employer: AIG
Contact Detail:
AIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Relationship Manager
✨Tip Number 1
Familiarise yourself with AIG's core values and mission. Understanding how they reimagine risk management will help you align your approach when discussing your potential contributions during interviews.
✨Tip Number 2
Network with current or former employees in the insurance sector, especially those who have worked with brokers. They can provide insights into the company culture and expectations for the Broker Relationship Manager role.
✨Tip Number 3
Stay updated on industry trends and challenges in the UK commercial insurance market. Being knowledgeable about current events will demonstrate your commitment and expertise during discussions with interviewers.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully managed client relationships or driven new business in previous roles. Tailoring your experiences to reflect the responsibilities outlined in the job description will make a strong impression.
We think you need these skills to ace Broker Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly understand the responsibilities and requirements of the Broker Relationship Manager position. Tailor your application to highlight how your skills and experiences align with the key aspects of the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in insurance, particularly in P&C and Specialty. Mention any previous roles where you developed strategic relationships or worked closely with brokers, as this will demonstrate your suitability for the position.
Showcase Communication Skills: Since excellent written and verbal communication skills are crucial for this role, ensure that your application is well-structured and free of errors. Use clear and concise language to convey your points effectively.
Demonstrate Commercial Acumen: AIG is looking for candidates with a strong commercial background. In your application, provide examples of how you've successfully driven sales or business development in previous roles, showcasing your ability to contribute to AIG's growth.
How to prepare for a job interview at AIG
✨Understand AIG's Vision
Before the interview, make sure you understand AIG's mission to reimagine risk management. Familiarise yourself with their client-centric approach and how the Broker Relationship Manager role fits into this vision.
✨Showcase Your Insurance Knowledge
Demonstrate your broad insurance knowledge, especially in P&C and Specialty areas. Be prepared to discuss your experience in the UK commercial insurance market and how it relates to the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to manage strategic relationships and drive new business. Think of examples from your past experiences where you've successfully navigated similar challenges.
✨Highlight Communication Skills
Since excellent written and verbal communication skills are crucial for this role, be ready to showcase your interpersonal abilities. Consider sharing specific instances where your communication led to successful outcomes in previous roles.
