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- Tasks: Deliver exceptional customer service and manage foreign exchange operations daily.
- Company: Join Hays Travel, the UK's largest independent travel agency, recognised as the Best Agency to Work For 2024.
- Benefits: Enjoy unlimited bonus potential, discounts on holidays, and a supportive work environment.
- Why this job: Be part of a vibrant team that values innovation, career growth, and a positive work-life balance.
- Qualifications: Passion for travel, strong customer focus, and organisational skills are essential.
- Other info: Participate in award-winning training and enjoy uncapped earning potential.
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024? At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
What makes for a successful Foreign Exchange Consultant?
- You thrive on delivering exceptional customer service and building lasting relationships.
- You are passionate about the travel industry.
- You have a customer-focused approach to work towards and achieve individual sales targets.
- You are organised in your tasks and your time.
- You’re confident in handling cash on a day-to-day basis.
So, what does a Foreign Exchange Consultant at Hays Travel do in a day?
- You will ensure the effective daily operation of the bureau with the goal of profitability.
- You’re driven to achieve foreign exchange targets, including set KPI’s.
- Your upselling skills will ensure a customer benefits from our foreign exchange services.
- Increase the exposure of bureau and develop new business leads by using social media to promote offers and generate customer engagement.
- You will be responsible for stock levels of foreign currency.
- You are responsible for the security of the bureau - minimising risk, mitigating errors and accurately reconciling cash.
- As a Foreign Exchange Consultant, your role is not limited to the trade of currency. You will play an active role in the operations of the branch and support your colleagues with administrative duties.
- You will take an active part in working with our award-winning Learning & Development team throughout your journey.
Why should you really work for Hays Travel?
- A range of training programmes to help you progress personally and professionally.
- Strong recognition and promotion opportunities.
- Discounts on booking your own holidays.
- Uncapped earning potential.
- Health care plan.
- Eyecare vouchers.
- Shopping discounts.
- Loyal service awards to celebrate important milestones.
- Recommend a friend scheme.
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives.
- A work environment that thrives on uplifting one another.
We pride ourselves on the quality of service we provide and uplift one another with our enthusiasm, positivity and passion. Sound like you? Apply now!
Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles. Data Security - You are responsible to ensure all personal & business data is kept secure at all times & any data breaches are reported immediately.
Foreign Exchange Consultant - Keynsham employer: Hays Travel
Contact Detail:
Hays Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Foreign Exchange Consultant - Keynsham
✨Tip Number 1
Familiarise yourself with the latest trends in foreign exchange and travel. Being knowledgeable about current rates, popular destinations, and customer preferences will help you stand out during interviews and discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully built relationships in previous roles. Hays Travel values exceptional service, so be ready to discuss how you can contribute to their SMILE values.
✨Tip Number 3
Engage with Hays Travel on social media platforms. By liking, sharing, or commenting on their posts, you can demonstrate your enthusiasm for the company and its offerings, which may catch the attention of hiring managers.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage time effectively. Since the role involves handling cash and maintaining stock levels, being able to articulate your approach to these tasks will be beneficial.
We think you need these skills to ace Foreign Exchange Consultant - Keynsham
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what Hays Travel is looking for in a Foreign Exchange Consultant. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience in customer service, sales, and the travel industry. Use specific examples that demonstrate your ability to meet sales targets and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your alignment with Hays Travel's SMILE values. Mention how your skills and experiences make you a great fit for the role and the company culture.
Highlight Relevant Skills: In your application, emphasise your organisational skills, cash handling experience, and ability to build relationships. Provide examples of how you've successfully used these skills in previous roles.
How to prepare for a job interview at Hays Travel
✨Show Your Passion for Travel
Make sure to express your enthusiasm for the travel industry during the interview. Share personal experiences or stories that highlight your love for travel, as this will resonate with the company's values and mission.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Be ready to discuss specific situations where you built lasting relationships with customers, as this is crucial for a Foreign Exchange Consultant.
✨Highlight Organisational Skills
Since the role requires strong organisational abilities, come prepared to discuss how you manage your time and tasks effectively. You might want to share tools or methods you use to stay organised and meet deadlines.
✨Familiarise Yourself with KPIs
Understand the key performance indicators (KPIs) relevant to the role. Be ready to discuss how you would approach achieving these targets and any previous experience you have with sales goals or metrics.
