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- Tasks: Manage client portfolios and provide expert advice on employee benefits solutions.
- Company: Join Mercer, a global leader in workplace health and benefits with a diverse team across 135 countries.
- Benefits: Enjoy hybrid work options, professional development, and a vibrant, inclusive culture.
- Why this job: Make an impact while working with talented colleagues in a supportive environment.
- Qualifications: Client service and sales experience required; knowledge of Microsoft Office and strong communication skills essential.
- Other info: Opportunity to work in Edinburgh or Glasgow, with a focus on personal and professional growth.
The predicted salary is between 28800 - 48000 £ per year.
Mercer Marsh Benefits (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. We are a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.
We are seeking an enthusiastic and dedicated individual to join our Employee Benefits team as an Employee Benefits Consultant. This part of our successful business is responsible for advising SME clients on all aspects of the insured benefits relating to Private Medical Insurance, Group Risk (Life, Income Protection, Critical Illness) as well as their overall employee benefits and wellbeing package, including, but not limited to, cycle to work schemes, electric vehicles and occupational health.
This is a hybrid role that has a requirement of working at least three days a week in the office and can be based in either our Edinburgh or Glasgow offices.
We will count on you to:
- Manage a portfolio of clients, develop and maintain strong relationships, acting as their trusted advisor and providing expert guidance on employee benefits solutions based on their specific needs.
- Oversee the renewal and review process, conducting comprehensive reviews of existing benefits packages to identify areas for enhancement.
- Collaborate and build relationships with insurance partners to negotiate favourable terms and conditions for clients.
- Proactively identify and pursue new business opportunities within your own portfolio.
- Work closely with other areas of the business to source leads and generate new business.
- Stay up-to-date with industry trends, market developments, and regulatory changes related to employee benefits.
- Develop a deep understanding of the wide range of products offered, including group risk, healthcare, and various wellbeing and client support options.
What you need to have:
- Previous client service and sales experience within a professional office setting, with a track record of meeting and exceeding key performance indicators.
- Excellent interpersonal and communication skills to build and maintain strong relationships with clients, experience in managing client expectations, resolving issues, and ensuring high levels of client satisfaction.
- Excellent working knowledge of Microsoft Office suite, including Microsoft Dynamics.
- Proven ability to work independently, and as a team player, establishing good rapport with both clients and colleagues.
- Excellent time management and planning/organisational skills, ability to work independently on your own portfolio of clients.
What makes you stand out?
- Previous Financial Services based experience.
- Group Risk and/or Healthcare product knowledge.
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Employee Benefits Consultant - Edinburgh or Glasgow employer: Marsh & McLennan Companies
Contact Detail:
Marsh & McLennan Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Benefits Consultant - Edinburgh or Glasgow
✨Tip Number 1
Familiarise yourself with the latest trends in employee benefits and workplace health. This knowledge will not only help you during interviews but also demonstrate your commitment to staying informed in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the employee benefits sector, especially those who work at Mercer or similar companies. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed client relationships or improved client satisfaction. This will showcase your ability to meet the expectations outlined in the job description.
✨Tip Number 4
Research Mercer’s approach to employee benefits and their unique offerings. Understanding their values and how they differentiate themselves in the market will allow you to tailor your conversations and show genuine interest in the role.
We think you need these skills to ace Employee Benefits Consultant - Edinburgh or Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client service and sales, particularly within a professional office setting. Emphasise any previous roles that involved managing client relationships or working with employee benefits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Mercer Marsh Benefits that attract you, such as their commitment to workplace health and benefits, and how your skills align with their needs.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as excellent interpersonal and communication skills, time management, and knowledge of Microsoft Office. Provide examples of how you've successfully used these skills in past roles.
Showcase Industry Knowledge: Demonstrate your understanding of employee benefits and market trends in your application. Mention any relevant experience with group risk, healthcare products, or financial services to make your application stand out.
How to prepare for a job interview at Marsh & McLennan Companies
✨Know Your Products
Familiarise yourself with the range of employee benefits products, especially in group risk and healthcare. Being able to discuss these confidently will show your expertise and understanding of the role.
✨Demonstrate Client-Centric Skills
Prepare examples from your past experience that highlight your ability to manage client relationships and exceed expectations. This is crucial for a role focused on advising clients on their benefits packages.
✨Stay Updated on Industry Trends
Research current trends and regulatory changes in employee benefits. Showing that you are informed about the market will impress interviewers and demonstrate your commitment to the field.
✨Showcase Your Communication Skills
Practice articulating your thoughts clearly and concisely. Strong interpersonal skills are essential for this role, so be prepared to engage in discussions and answer questions effectively.
