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For Companies At a Glance
- Tasks: Coordinate ocean and air freight movements while delivering top-notch customer service.
- Company: Join a leading Freight forwarder company investing in its UK operations.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values your input and fosters career development.
- Qualifications: 3+ years in Freight Coordination with experience in ocean and air movements required.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 28000 - 35000 £ per year.
Gleeson has exclusively partnered with a Freight forwarder company looking for an Ocean Freight Coordinator for a Multi-National business that is investing in their UK counterpart.
Salary: £28,000 - £35,000
Work Type: Office
Locations: Lichfield
Duties:
- Manage service operations efficiently, provide essential information, and prepare quotes for air and sea transportation.
- Coordinate the movement of freight via air and sea.
- Deliver outstanding customer service across all transportation channels, with a focus on ocean and air shipments.
- Oversee the entire shipment process to ensure accurate and timely bookings.
- Facilitate the processing of shipment details to avoid potential delays.
- Engage with customers to deliver customised quotations that meet their specific requirements.
- Demonstrate comprehensive knowledge of customs regulations, handling of dangerous goods, and insurance protocols.
- Collaborate with customs brokers, providing precise information for swift import clearance in compliance with regulations.
- Identify and report potential claims, compiling necessary details to ensure prompt and professional processing according to company standards.
- Interact with customers professionally and courteously at all times.
- Support business development activities and initiatives.
- Maintain accurate documentation, records, and system updates to ensure data integrity.
Ideal Candidate:
- 3 Years + Within a Freight Coordination
- Experience with Ocean & Air Movements
- Key Account Management
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Export Ocean Coordinator employer: Gleeson Recruitment Group
Contact Detail:
Gleeson Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Ocean Coordinator
✨Tip Number 1
Familiarise yourself with the specific customs regulations and protocols related to ocean freight. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the freight forwarding industry, especially those who have experience in ocean and air movements. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing service operations and customer interactions. Be ready to share specific examples that highlight your problem-solving skills and ability to handle complex logistics.
✨Tip Number 4
Stay updated on the latest trends and technologies in freight forwarding. Showing that you are proactive about industry developments can impress potential employers and set you apart from other candidates.
We think you need these skills to ace Export Ocean Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Export Ocean Coordinator position. Tailor your application to highlight relevant experience in freight coordination, particularly with ocean and air movements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 3+ years of experience in freight coordination. Provide specific examples of how you've managed service operations, coordinated shipments, and delivered excellent customer service in previous roles.
Showcase Industry Knowledge: Demonstrate your understanding of customs regulations, handling of dangerous goods, and insurance protocols in your application. This will show that you are well-prepared for the challenges of the role.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention why you want to work for this particular freight forwarder and how you can contribute to their success.
How to prepare for a job interview at Gleeson Recruitment Group
✨Know Your Freight Basics
Make sure you brush up on your knowledge of ocean and air freight processes. Understanding the logistics involved, including customs regulations and handling dangerous goods, will show your expertise and confidence during the interview.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, such as delays in shipments or customer complaints. Think of examples from your past experience where you successfully navigated similar challenges.
✨Showcase Your Customer Service Skills
Since delivering outstanding customer service is key for this role, be ready to discuss how you've gone above and beyond for clients in previous positions. Highlight any specific instances where your actions led to positive outcomes.
✨Demonstrate Attention to Detail
Given the importance of maintaining accurate documentation and records, be prepared to discuss how you ensure data integrity in your work. Mention any tools or methods you use to keep track of shipment details and avoid potential delays.
