Team Manager Community Mental Health Hub

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We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.

Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.

With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you\’re at, there\’s always a place for you at CNWL.

This post is only open to internal applicants.

Team Manager Community Mental Health Hub

NHS AfC: Band 8a

Main area Community Mental Health Grade NHS AfC: Band 8a Contract Permanent Hours Full time – 37.5 hours per week Job ref 333-J-WE-0752

Site 7A Woodfield Road Town London Salary £61,927 – £68,676 pa inc HCAS Salary period Yearly Closing 16/04/2025 23:59

Job overview

Westminster Community Mental Health Team Manager Band 8A

We are looking for two enthusiastic and highly motivated mental health professionals to lead St John\’s Wood PCN Mental Health Team, part of Westminster Community Mental Health North Hub.

The post holder will have an integral role in continuing to embed the new ways of working within each of these teams and provide effective day to day operational management of the team, ensuring that quality and performance standards of the team continue to excel. The team offers a broad range of interventions and specialisms including employment support, psychological interventions, Complex Emotional Needs pathway and peer support and has strong links with our GP partners through our triage and primary care workers.

You will have the leadership skills and adaptability to adapt to the changing needs and demands of providing mental health care, and the communication and networking abilities to effectively integrate all that the Hub has to offer to provide a high quality service to our users.

Central to the role will be understanding of our local population as well as how the community mental health team sits within wider context of the mental health system e.g. inpatient and other urgent care service provisions.

Applicants will be committed to our service users and carers being central to all that we do within all levels of our organisation.

Main duties of the job

At a minimum you will be able to demonstrate the following:

• Professional Registration as a Mental Health Nurse or Occupational Therapist with significant post registration experience
• Excellent leadership and motivational skills.
• Robust performance management skills
• Experience of multi-agency partnership working.
• Ability to demonstrate resilience, able to recognise the anxieties of others and help them to manage appropriately.
• Experience of undertaking appraisals and supervision within teams

This is a great opportunity for an experienced and confident practitioner who leads by example and has a “can do” attitude and is ready to develop their career.

Working for our organisation

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

This role is for existing CNWL staff who are looking for an opportunity to expand their skills and broaden their experience.

Detailed job description and main responsibilities

Overview of Main Responsibilities:

• To be the operational manager for one of the PCN teams within the Westminster Community Mental Health North Hub, responsible for the workload of the team and ensuring that priorities are met.
• To line manage staff within the Hub from a range of professions, including CPNs, OTs, Psychologists, Therapists, Lived Experience practitioners and administrative and support workers
• To ensure systems for the delivery of Dialog+ Care Planning are in place and that they are made available to service users
• To work within the relevant legislative frameworks (e.g. Mental Health Act (1983) Mental Capacity Act (2005)
• To promote a culture of service user choice and control within team members daily practice to be monitored and developed through supervision and appraisal
• To ensure that the team works within the relevant frameworks and policies for safeguarding vulnerable adults
• To ensure that services within the multidisciplinary team are well co-ordinated in order they are responsive and attuned to the needs of its service users
• To ensure that systems are in place for monitoring allocation, caseloads and clinical review processes
• To ensure that clinical supervision is given to all professional staff in the team and to ensure that staff work to high standards of professional practice.
• To demonstrate a high level of clinical competence both in relation to supervision of staff and direct face to face contact with service users
• To be a member of the Hub management team. To advise the Community Service Manager regarding the delivery of community mental health services and to be involved in identifying the resources needed in the team.
• To ensure that the service works in co-ordination with other community and Acute In-Patient services.
• To ensure effective liaison with other relevant agencies
• To maintain and develop administrative procedures regarding the recording of case records.
• To ensure that service users are involved in the development of the team and local services
• To facilitate the development of effective supporting structures for carers in line with CNWL guideline

Please see attached JD and Person Spec, this provides further details of the roles and responsibilities of the post.

Person specification

Education and Qualifications

• Post Qualification Training
• Evidence of recent personal development
• Management Qualification
• Working in the Community as a Mental Health
• Experience in developing Care Programmes and Care Plans
• Active participation in Service Planning and Developments
• Supervisory experience including Clinical
• Significant years Post Qualification

Skills and abilities

• An ability to define work for others, and prioritise and delegate appropriately.
• An ability to communicate clearly in writing, verbally and through reports.

Knowledge

• Evidence of research based projects.

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London\’s population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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