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- Tasks: Support vulnerable adults by managing their finances and ensuring their well-being.
- Company: Join the London Borough of Newham, a vibrant community with a commitment to inclusivity.
- Benefits: Enjoy hybrid working, competitive salary, and a chance to make a real difference.
- Why this job: Be part of a dedicated team making an impact in the lives of vulnerable individuals.
- Qualifications: Experience with Court of Protection rules and knowledge of accountancy practices required.
- Other info: Anonymised recruitment ensures fairness; apply by 22nd April 2025.
The predicted salary is between 35356 - 39265 £ per year.
We are looking to recruit a Client Affairs Officer on a fixed-term contract pending a review of the service. We are looking for someone to join our very busy team over at Dockside.
Client Affairs is working hard to create a safe environment for vulnerable adults in the community and due to the increase in demand, we require officers that have the skills and experience to work in a very demanding environment. You will be joining a team that specializes in the management of finances of vulnerable adults who are no longer able to manage their own finances, property, and assets. The team also has a statutory responsibility for Sec46 Public Health Funerals.
If you are someone that wants a new challenge in this area of work and can bring to the team your knowledge and expertise, you may be just the kind of person we are looking for.
The successful candidate must have:
- Experience and a good understanding of Court of Protection rules in relation to Deputyship for Property & Affairs
- Knowledge of state benefits
- Experience of visiting clients in their own home or at designated sites
- Good knowledge of accountancy practices in relation to managing clients' monies
- Good understanding of IT software packages
- Ability to manage own caseload
- Experience of reconciling client accounts
To apply for this post, we will require no more than 2 sides of A4 paper explaining how your past or present experience meets the requirement of the job specification. There will also be a test of Word and Excel.
If you would like more information about this post, you can contact Frances Bastien on 0203 373 2907 or Kehinde Dada on 0203 373 1532. Internal candidates must have the permission of their manager before applying for this post.
Closing date: 22nd April 2025
IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment, you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance.
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity, or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people, and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than 2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
Client Affairs Officer- 1 year Fixed Term employer: Newham
Contact Detail:
Newham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Affairs Officer- 1 year Fixed Term
✨Tip Number 1
Familiarise yourself with the Court of Protection rules and Deputyship for Property & Affairs. Understanding these regulations will not only help you in the role but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Gain practical experience by volunteering or shadowing professionals who work with vulnerable adults. This hands-on experience can provide valuable insights and make you a more attractive candidate.
✨Tip Number 3
Brush up on your IT skills, particularly in Word and Excel, as there will be a test. Familiarity with these tools is crucial for managing client accounts effectively.
✨Tip Number 4
Network with professionals in the field of client affairs or social services. Attend relevant workshops or seminars to meet people who can provide insights and possibly refer you to opportunities.
We think you need these skills to ace Client Affairs Officer- 1 year Fixed Term
Some tips for your application 🫡
Understand the Job Requirements: Carefully read the job description for the Client Affairs Officer role. Make sure you understand the key responsibilities and required skills, such as knowledge of Court of Protection rules and experience with client account management.
Craft Your Supporting Statement: Prepare a supporting statement that clearly outlines how your past experiences align with the job requirements. Stick to the 2 A4 sides limit and be specific about your relevant skills and experiences.
Highlight Relevant Experience: When detailing your experience, focus on instances where you've worked with vulnerable adults, managed finances, or reconciled accounts. Use concrete examples to demonstrate your expertise in these areas.
Review and Edit: Before submitting your application, review your documents for clarity and conciseness. Ensure there are no spelling or grammatical errors, and that all personal information has been removed as per the anonymised recruitment process.
How to prepare for a job interview at Newham
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Client Affairs Officer. Familiarise yourself with Court of Protection rules, state benefits, and accountancy practices relevant to managing clients' finances.
✨Prepare for Practical Tests
Since there will be a test of Word and Excel during the interview, brush up on your skills in these applications. Practice creating spreadsheets, using formulas, and formatting documents to ensure you're ready to impress.
✨Showcase Your Experience
In your supporting statement, clearly outline how your past experiences align with the job requirements. Use specific examples that demonstrate your ability to manage caseloads and reconcile client accounts effectively.
✨Emphasise Your Soft Skills
Working with vulnerable adults requires empathy and strong communication skills. Be prepared to discuss how you've successfully interacted with clients in the past, especially in challenging situations, to show you can handle the demands of the role.
