Loss Prevention Analyst

This is a Permanent, Full Time vacancy that will close in 17 days at 23:59 BST.

Come and join the Evriteam! We have a great opportunity to join us as a Loss Prevention Analyst. We are looking for an outstanding Analyst to strengthen our highly successful analytical and data-driven team. Interested? Then here is what you need to be successful at Evri!

Reporting to the National Loss & Claims Performance Manager, you will provide data analysis to support the improvement of loss and claims across the business. You will be focused on root cause analysis and delivering insight to all areas of the business. A background in Loss Prevention is not specifically required – The ideal candidate will be commercially astute, with strong Power BI & data interpretation skills. You will be a great communicator and a “people person,” in order to support a variety of operational and business stakeholders in understanding and solving business problems. You will be a proactive self-starter and able to work at pace, balancing multiple tasks and priorities effectively.

We are looking for someone who can:

• Form a critical part of the Performance team, responsible for supporting the network to improve & develop our network compliance & loss/claims spend across the board.
• Support the Loss agenda and find effective, innovative ways to substantially reduce the network claims bill – particularly around live parcel management & visibility of live risk.
• Provide data analysis to all stakeholders that will influence business improvements.
• Ensure that daily, weekly, monthly, and annual plans to improve Loss & Claims are put in place across the network to cover multiple requirements in line with various KPIs & performance frameworks, as well as deal with day-to-day queries from a multitude of stakeholders.
• Regularly review data, analytics, reporting and data accuracy - troubleshooting any reporting issues.
• Collaborate with internal teams to gather data requirements and translate them into visual insights.
• Support the automation of legacy, spreadsheet-based reporting and migrate this to Power BI, moving the network teams towards a self-serve agenda and an automated cascade of ops reporting - driving the use of Power BI network-wide.
• Develop and enhance trend analysis of performance data, ascertaining key messages & documenting improvement opportunities to guide Performance Managers, Operations Senior Leadership, and Analytics teams to address challenges, variances, or risk.

Experience/Qualifications:

• Analytical Skills: Strong analytical skills that make you comfortable handling large amounts of data as well as being able to translate findings into solutions to drive business improvements.
• Communication Skills: The ability to present findings and translate them into structured actions. Confident in presenting findings to stakeholders at all levels both written and verbally including communicating complex ideas.
• Critical Thinking: Be able to thoroughly understand the numbers, trends, and data and come to new conclusions based on the findings.
• Attention to Detail: An ability to effectively manage high volumes of information and conflicting priorities, whilst still maintaining meticulous attention to detail.
• IT Skills: Excellent IT Skills in all Microsoft Packages, comfortable in handling data in all its formats – raw CSV, Excel, database extract, PowerBI. Able to influence a number of stakeholders (internal) at differing levels within the business. Able to present detailed information and concepts in both written and verbal correspondence to stakeholders, through analysis of extensive data sets that will infer conclusions for improvement activity.

At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensuring that each person at Evri is valued for who they are and what they bring to our business. We are Evri. Where everyone is welcome. We’re excited for the future. Let’s deliver it together.

About Us: Every parcel, every person, every place – every delivery made for you. Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth. Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere. And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet. But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.

Benefits include:

• Free digital GP service for all colleagues and their family.
• Wagestream - access a portion of your earned income before payday.
• Free basic Will and discounted partner mirror Will for all colleagues.
• 50% discount on sending parcels through Evri.
• Cycle to Work scheme.
• Company funded Life Assurance.
• Employee Assistance Programme with free counselling.
• Great career progression.
• Up to 26 days holiday.
• Voluntary flexible benefits at discounted corporate rates.