At a Glance
- Tasks: Manage shop operations, oversee finances, and engage with the community.
- Company: St Andrew’s Hospice provides free palliative care in Lanarkshire, supporting patients and families.
- Benefits: Enjoy flexible working, generous leave, and ongoing development opportunities.
- Why this job: Make a real impact while working in a compassionate environment with a strong community focus.
- Qualifications: Retail experience preferred; strong interpersonal and time management skills required.
- Other info: 35 hours per week, Monday to Saturday; applications close on 22nd April 2025.
The predicted salary is between 24000 - 36000 £ per year.
St Andrew’s Hospice is a registered charity providing specialist palliative care for patients with life-limiting conditions which require complex symptom management, and/or end-of-life care. It is Lanarkshire’s specialist hospice and provides multidisciplinary support for patients, their families and carers. The service is provided completely free of charge for the adult population of North and South Lanarkshire and is open to all without distinction of race, gender or creed. The Hospice values represent our core beliefs and act as our guiding principles at the very heart of all that we do. Our values are; Human Dignity, Compassion, Justice, Advocacy and Quality.
What is the role? You will assist in till operating, bank cash, oversee accurate financial records, manage stock control for donated and branded goods and foster good links within the local community. These posts require flexibility, strong interpersonal skills, time management skills and the ability to supervise staff. You will be aware of market trends and be able to deliver an attractive shopping experience to build on the success of the hospice shop.
What we expect of you?
- Co-ordinate volunteers and ensure a positive environment
- Implement creative strategies to boost sales and donations
- Engage with the community and build lasting relationships
- Track record in delivering to targets and budgets
- Able to manage own workload without supervision
- Retail & merchandising experience preferred
What you can expect from us? We recognise that to continue to provide excellent care and services to patients and families, we need an amazing team around us. In order to attract, retain and reward our people, our benefits include:
- A warm and supportive working environment
- Unsocial Hours Payments (where relevant to role)
- Generous Annual Leave Entitlement
- Induction Programme
- Employee Assistance Programme
- Counselling Services
- Occupational Health
- Contributory Pension Scheme
- Flexible Working Practices
- Ongoing learning & development opportunities
35 hours per week, 5 days Monday to Saturday. Closing date for applications is: 22nd April 2025. Anticipated interview date: 29th April 2025. We reserve the right to close this advert early should we receive sufficient applications. This is not an NHS appointment, and any offer is subject to receipt of satisfactory references and Disclosure. Please note that if you do not hear from us within 10 days of the closing date you have not been shortlisted on this occasion.
Floating Shop Manager employer: Charitynorth Devon Hospice
Contact Detail:
Charitynorth Devon Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Shop Manager
✨Tip Number 1
Familiarise yourself with St Andrew’s Hospice and its values. Understanding their commitment to human dignity, compassion, and community engagement will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the local community and engage with potential volunteers or customers. Building relationships now can give you insights into what the community values and how you can enhance the shopping experience at the hospice shop.
✨Tip Number 3
Showcase your retail and merchandising experience by preparing examples of how you've successfully boosted sales or improved customer experiences in previous roles. Be ready to discuss these during any informal chats or interviews.
✨Tip Number 4
Demonstrate your flexibility and time management skills by sharing specific instances where you've effectively managed multiple tasks or adapted to changing circumstances. This will highlight your ability to thrive in a dynamic environment like the hospice shop.
We think you need these skills to ace Floating Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the Floating Shop Manager position. Tailor your application to highlight relevant experience in retail, stock management, and community engagement.
Highlight Relevant Experience: In your CV and cover letter, emphasise your retail and merchandising experience. Provide specific examples of how you've successfully managed teams, met sales targets, or implemented creative strategies in previous roles.
Showcase Your Values: St Andrew’s Hospice values are crucial to their mission. Make sure to reflect these values—Human Dignity, Compassion, Justice, Advocacy, and Quality—in your application. Share personal anecdotes that demonstrate your alignment with these principles.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a managerial role.
How to prepare for a job interview at Charitynorth Devon Hospice
✨Understand the Hospice's Values
Before your interview, take some time to familiarise yourself with the core values of St Andrew’s Hospice: Human Dignity, Compassion, Justice, Advocacy, and Quality. Be prepared to discuss how these values resonate with you and how you can embody them in your role as a Floating Shop Manager.
✨Showcase Your Community Engagement Skills
Since the role involves building relationships within the local community, think of examples from your past experiences where you've successfully engaged with community members or organisations. Highlight any creative strategies you've implemented to boost sales or donations in previous roles.
✨Demonstrate Financial Acumen
As the position requires managing financial records and cash handling, be ready to discuss your experience with budgeting and financial management. Prepare to explain how you ensure accuracy in financial transactions and how you track sales performance against targets.
✨Prepare for Situational Questions
Expect questions that assess your ability to manage staff and coordinate volunteers. Think of specific situations where you've had to lead a team, resolve conflicts, or motivate others. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.