Cinema Experience Manager
Cinema Experience Manager

Cinema Experience Manager

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create unforgettable cinema experiences for guests.
  • Company: Join ODEON Cinemas, where passion for film meets exceptional guest service.
  • Benefits: Enjoy unlimited cinema tickets, discounts, and flexible working options.
  • Why this job: Be part of a vibrant team that celebrates diversity and creativity in cinema.
  • Qualifications: A collaborative spirit and a can-do attitude are essential.
  • Other info: We support your career growth with training and personalised development plans.

The predicted salary is between 28800 - 43200 £ per year.

Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you! Our Cinema Experience Managers drive our day to day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience. In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business, that’s how you’ll make movies better.

What you’ll bring:

  • A strong commitment and willingness to work with others, because this is a place where the team seamlessly unites to deliver.
  • Being always prepared to go the extra mile – for your colleagues and our guests – and you look for innovative solutions if you see a need or a gap.
  • A heads up, eyes open, can-do attitude to learn as you go and enjoy every minute (even the hard ones).
  • You appreciate the things that make people different from you and understand that there is always more to learn.
  • Trust and respect. Diversity and equity are our strengths, inclusion is our superpower.
  • You understand that the cinema industry is flexible, some weeks we have big blockbusters and others we have small art house releases.
  • You will be flexible with working schedules and understand that our cinema operations can finish very late at night.
  • You’ll have a safe way to get to and from work.

What we’ll bring:

  • An environment where you can revel in your passion.
  • A team full of movie fans just like you, dedicated to delivering an awe-inspiring experience for our guests.
  • Every colleague has a part to play in creating the best big-screen experience.
  • We actively create a safe space for people to be themselves.
  • We’ll help you navigate and build a long-term career or learn skills for the next stage of your journey.
  • We’ll bring personalised development and performance plans to help you achieve big and small things, with the training and support you need to reach each milestone.
  • We’ll bring an inclusive approach to our policies, processes, and procedures to make work more accessible and support different needs.

ODEON benefits:

  • Unlimited free cinema tickets for you, and 12 friends and family tickets every three months.
  • 40% discount on our food and drinks, including our in-cinema Costa Coffee stores.
  • Free access to our confidential Employee Assistance Programme – an online platform that offers advice and support on topics including finance, health, and mental wellbeing.
  • The opportunity to gain professional qualifications through our Brights Lights Apprenticeship scheme.
  • Fantastic career development opportunities across our cinemas and support offices.
  • An easy-to-use app for booking holidays and requesting days off, supporting flexible working.
  • 5.6 weeks holiday, inclusive of bank holidays.
  • Monthly rewards and recognition schemes.
  • Annual bonus scheme.
  • Pension scheme.

At ODEON Cinemas Group, everyone is welcome. We make movies better by bringing all our incredible differences and our different ways of thinking together with our passion for cinema, to deliver inspiring entertainment experiences for our guests. We are all individuals, and we recognise that everyone brings something special to our team. Starting from the moment you apply, Diversity, Equity and Inclusion is embedded into all parts of the colleague journey, and we welcome individuals from all backgrounds. We select colleagues based on merit and the passion they show for their role.

Cinema Experience Manager employer: ODEON

At ODEON Cinemas Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture where your passion for film can truly shine. With flexible working hours, unlimited cinema tickets, and a commitment to personal development through tailored training and career progression opportunities, we ensure that every team member feels valued and empowered. Join us in creating unforgettable cinema experiences while enjoying a supportive environment that celebrates diversity and inclusion.
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Contact Detail:

ODEON Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cinema Experience Manager

✨Tip Number 1

Show your passion for film during the interview. Be prepared to discuss your favourite movies and how they inspire you. This will demonstrate your enthusiasm and help you connect with the team.

✨Tip Number 2

Highlight your leadership skills by sharing examples of how you've successfully managed or motivated a team in the past. This will show that you can drive high standards and support your colleagues effectively.

✨Tip Number 3

Be ready to discuss your flexibility regarding working hours. Mention any previous experience in roles that required late shifts or adapting to changing schedules, as this is crucial in the cinema industry.

✨Tip Number 4

Demonstrate your commitment to diversity and inclusion by sharing your thoughts on how different perspectives enhance team performance. This aligns with the company's values and shows you're a good cultural fit.

We think you need these skills to ace Cinema Experience Manager

Leadership Skills
Guest Service Excellence
Team Collaboration
Problem-Solving Skills
Flexibility and Adaptability
Communication Skills
Coaching and Mentoring
Attention to Detail
Passion for Film
Time Management
Conflict Resolution
Creativity and Innovation
Empathy and Understanding
Ability to Work Late Hours

Some tips for your application 🫡

Show Your Passion for Film: In your application, make sure to express your enthusiasm for cinema. Share specific examples of films that inspire you and how they relate to your desire to create exceptional guest experiences.

Highlight Leadership Skills: Emphasise any previous experience in leadership or team management. Discuss how you've successfully coached or supported others in a work environment, showcasing your ability to drive high standards.

Demonstrate Flexibility: Since the role requires flexibility in working hours, mention your adaptability and willingness to work varied schedules. Provide examples of how you've managed flexible work situations in the past.

Emphasise Team Collaboration: Illustrate your commitment to teamwork by sharing experiences where you've collaborated effectively with others. Highlight how you value diversity and inclusion within a team setting.

How to prepare for a job interview at ODEON

✨Show Your Passion for Film

Make sure to express your love for cinema during the interview. Share your favourite films and what makes them special to you. This will demonstrate your enthusiasm and align with the company's culture of celebrating film.

✨Highlight Teamwork Skills

Since the role involves working closely with a team, be prepared to discuss your experiences in collaborative environments. Share examples of how you've supported colleagues or contributed to a team's success in previous roles.

✨Demonstrate Flexibility

The cinema industry can be unpredictable, so it's important to show that you're adaptable. Talk about times when you've had to adjust your schedule or approach to meet changing demands, especially in high-pressure situations.

✨Emphasise Guest Service Experience

As a Cinema Experience Manager, delivering exceptional service is key. Be ready to provide examples of how you've gone above and beyond for customers in past roles, showcasing your commitment to creating memorable experiences.

Cinema Experience Manager
ODEON
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  • Cinema Experience Manager

    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-04-23

  • O

    ODEON

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