Solution Architect

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.

We deliver full network cycle services for fixed, private and mobile operators.

This role will be within our Private networks. We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.

Want to come and be a part of it?

What will you be doing?

You’ll be responsible for creating the customer solution, Statements of work, associated costs and High-Level Design to support the proposal. You will work closely with the customer and account teams refining the requirements, providing guidance, subject matter expertise and assist with strategy resulting in solutions that are deliverable, operational and commercially sound.

You’ll be responsible for the design, development, documentation and delivery of solutions for both active and passive technologies within the customer estate. Day to day you will evaluate new network and IT technologies, ensure systems are aligned to customer strategy, meeting customer requirements and ensuring a sustainable support model. You will be working with various internal and customer teams to define and validate solutions are fit for purpose.

This is a hybrid role balancing time in one of our nationwide offices with your colleagues, team and internal stakeholders and working from home. Travel is required and estimated to be infrequent however subject to demand.

What you’ll bring

• We’ll need you to have at least 5 years\’ experience in dealing with SME and large customers in a technical, solution design or consultancy role
• You’ll have good presentation and interpersonal skills, ability to present, leverage and influence internal stakeholders and customers up to C-level
• You’ll have project management, business analysis and problem-solving skills
• You’ll be a self-starter with a clear can-do mentality, ability to work under pressure from both customers and internal stakeholders and produces solution designs that are profitable & deliverable
• You’ll have a sound understanding of best practice in design methodology, Telco business processes and frameworks (eTOM or ITIL) used to deliver complex solutions

Technical / Professional qualification

• University Degree preferably in a business or technical subject or any comparable education
• SDH / PDH / WDM
• IP Networking (LAN / WAN/ FIREWALL)
• MPLS / MPLS-TP
• Microwave / Fibre / Copper / Radio
• Network Synchronisation
• DC Power Supplies
• Unified Communications (desirable)
• Advanced MS Office (Word, Excel and Visio)

What’s in it for you?

We offer a range of benefits designed to support your life in and out of work, some of which include:

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers:

• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend – get rewarded for introducing people to us!

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.

For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours:

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.

It’s an exceptional time to be a part of M Group.

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