Senior Business Analyst (Front Office Regulatory and Compliance) | London, UK

Senior Business Analyst (Front Office Regulatory and Compliance)

SMaRT (Surveillance, Monitoring and Regulatory Tool) is the Strategic Rules Engine for Markets Technology (covering Spread Products, Rates, FX, Equities and Commodities), sits within the Fixed Income Technology organization. Business Analyst/Project Management Specialist is the department\’s knowledge lead with focus on Pre Trade Regulatory and Compliance business controls. The incumbent works both internally with the Technology partner teams and with business contacts/organizations to manage and implement the Regulatory Book of Work as it pertains to the Pre Trade workflow in Front Office, building preventative booking controls. Senior BAPM will identify opportunities for process improvement or technological change, and assist in evaluation and business case development for proposed projects. The incumbent develops and maintains appropriate project governance structures and methodologies for use across all technology portfolio projects, provides recommendations and mentorship to develop and maintain strong project management competencies across the Information Technology Department, and acts as project manager on large technology projects.

Responsibilities:

• Provides expert knowledge, mentorship, training, and implementation of business analysis and technology project management to the Information Technology Department and the organization as a whole.
• Provides functional direction, training and guidance to project staff and stakeholders. Plans, schedules and monitors project work and performance. Provides orientation to new or temporary staff.
• Performs business analysis. Ensures that client business requirements are appropriately defined, prioritized, and communicated. Makes recommendations regarding development, implementation, alterations, or refinement of business processes and applications. Works with clients to research and write business cases for projects.
• Hands on business analysis writing Technical and Functional Requirements Document (FRD), eliciting BRD to Specifications. Good handle on data and proficiency in doing data analysis to understand the control logic from reference data prospective. Ensuring data accuracy, completeness, and consistency. Knowledge of databases and using SQL for data handling.
• Develops, coordinates, and performs work on a variety of projects. Develops project specifications, provides accurate project task completion estimates, assesses, and monitors project tasks and deliverables, provides technical guidance, and coordinates the work of project staff. Monitors project performance against the triple constraint, ensuring that projects are delivered on time, on budget, and as specified.
• Performs business process analysis and mapping, identifies opportunities for process improvement and implementation of best or best-fit practices, writes departmental, procedural documentation reflecting business processes.
• Acts as client liaison for core business applications. Develops an understanding of business processes, and provides a communications bridge between subject matter experts and technology staff.
• Provides specialist documentation and guidance. Writes presentation-quality documentation and user instructions for business applications.
• Performs other duties as required.

Skills & Experience:

• Practical experience in the application of Business Analysis best practices for technology-based initiatives.
• Experience with application of the Project Management methodologies including but not limited to Iterative, Waterfall (ex. PMI-PMP) and Agile (ex. Scrum, Kanban) for technology-based initiatives.
• Business process mapping, quality assurance, user acceptance testing, and change management.
• Knowledge of JIRA, Confluence, SharePoint, SQL, XML, JSON.
• Ability to communicate with tact and diplomacy when handling contacts of a difficult, specialized or sensitive nature for purposes such as influencing, persuading or securing the cooperation of others.
• Ability to use conflict resolution skills.
• Ability to learn and adapt to new and changing technology to meet the goals and objectives of the IT department, its clients and the organization.
• Ability to plan and prioritize operational project tasks, perform under pressure, and meet deadlines.
• Ability to effectively document processes and systems, prepare client documentation and provide updates via client meetings and presentations. Working knowledge of business analysis, process optimization, and project management responsibilities for enterprise systems.

What we\’ll provide you:

This is a unique role that will put you in the position to be part of a new venture and actively drive change. Every day there will be new challenges that will help you develop new skills that can drive your career.

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends

Visit our Global Benefits page to learn more.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (\”Citi\”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the EEO is the Law poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting .

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