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- Tasks: Lead change management for a major transformation in the hospitality industry.
- Company: Join a central transformation team focused on driving growth and innovation.
- Benefits: Enjoy hybrid working, competitive pay, and potential contract extension.
- Why this job: Be a key player in shaping change and making a real impact.
- Qualifications: Experience in change management or transformation roles is essential.
- Other info: This role offers a unique opportunity to influence change from the ground up.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Business Change Lead to join a central transformation team within the hospitality industry. As the sole point of accountability for Change Management across the strategic growth programme and other key initiatives, you will play a pivotal role in guiding teams through successful adoption of new ways of working. Your work will ensure that the organisation achieves maximum value from the transformation initiatives, supporting teams in embracing change and setting the business up for long-term success.
Key responsibilities:
- Lead the development of change management strategies for a large transformation programme and supporting initiatives.
- Work closely with programme and project teams to deliver hands-on change management assessments and recommendations.
- Own and implement structured change approaches (e.g., ADKAR, Prosci) across the full change lifecycle.
- Serve as the primary point of contact for all change-related matters, ensuring consistency and accountability.
- Get involved early in strategic initiatives, identifying change impacts and ensuring change management is part of design and planning, not just implementation.
- Conduct change impact assessments and readiness reviews, identifying risks to adoption.
- Build strong relationships across functions such as operations, training, marketing, and tech to co-create and deliver change plans.
- Partner with training and ops teams to develop and roll out training materials for front-line and central teams.
- Monitor post-launch adoption and implement real-time adjustments to improve outcomes.
- Act as an advocate for change management, coaching internal teams on best practices.
Ideal experience & profile:
- Strong background in change management, business consulting, or transformation roles—ideally within hospitality, retail, or other operationally complex sectors.
- Proven experience in designing and executing change strategies across multi-site environments.
- Comfortable working in newly-formed transformation functions and setting up change management practices from the ground up.
- Deep understanding of change management methodologies.
- Excellent relationship-building and influencing skills with the ability to engage stakeholders at all levels.
- Strong communication skills, able to simplify complex concepts and create compelling narratives.
What’s on offer?
- This is an initial 3 month contract with a strong chance to extend.
- Outside IR35 rate, hybrid working - central London offices.
- A chance to shape the Change roadmap for a large transformation Programme.
Change Lead employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Lead
✨Tip Number 1
Familiarise yourself with change management methodologies like ADKAR and Prosci. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to effective change management practices.
✨Tip Number 2
Network with professionals in the hospitality and transformation sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led change initiatives in the past. Highlight your ability to build relationships and influence stakeholders, as these skills are crucial for the Change Lead role.
✨Tip Number 4
Stay updated on the latest trends in change management and the hospitality industry. This knowledge will not only help you during the interview process but also show that you're proactive and passionate about the field.
We think you need these skills to ace Change Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in change management and transformation roles, particularly within the hospitality or retail sectors. Use specific examples that demonstrate your ability to lead change initiatives and engage stakeholders.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about change management and how your skills align with the responsibilities outlined in the job description. Mention your familiarity with methodologies like ADKAR or Prosci, and provide examples of successful change strategies you've implemented.
Showcase Relationship-Building Skills: Highlight your ability to build strong relationships across various functions. Provide examples of how you've collaborated with teams such as operations, training, and marketing to co-create change plans, demonstrating your influencing skills.
Prepare for Potential Questions: Anticipate questions related to your change management experience and be ready to discuss specific challenges you've faced and how you overcame them. This will help you convey your deep understanding of change management methodologies during the interview process.
How to prepare for a job interview at JR United Kingdom
✨Understand Change Management Methodologies
Familiarise yourself with change management frameworks like ADKAR and Prosci. Be prepared to discuss how you've applied these methodologies in past roles, as this will demonstrate your expertise and ability to lead change effectively.
✨Showcase Your Relationship-Building Skills
Highlight your experience in building strong relationships across various functions. Prepare examples of how you've collaborated with teams such as operations, training, and marketing to co-create successful change plans.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of specific instances where you identified change impacts early on and how you managed those situations to ensure smooth transitions.
✨Communicate Clearly and Confidently
Practice simplifying complex concepts and creating compelling narratives. During the interview, focus on articulating your thoughts clearly, as strong communication skills are crucial for engaging stakeholders at all levels.
