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- Tasks: Lead a team in an IT and EPOS workshop, ensuring top-notch service delivery.
- Company: Join a leading provider of innovative IT and EPOS solutions across various industries.
- Benefits: Earn £180 - £200 per day with daytime hours and opportunities for career growth.
- Why this job: Be part of a dynamic team, working with cutting-edge technology in a supportive environment.
- Qualifications: Experience in technical leadership within IT or EPOS, strong problem-solving skills required.
- Other info: This is a full-time contract role with a focus on mentorship and team management.
The predicted salary is between 43200 - 48000 £ per year.
Location: Milton Keynes
Salary: £180 - £200 per day (inside IR35)
Job Type: Full time Contract Opportunity, monthly rolling
About The Company: Leading provider of IT and EPOS solutions, delivering innovative and reliable services to our clients across multiple industries. Our commitment to excellence drives us to continually improve our offerings, and we are now looking for a skilled and dedicated Technical Team Leader to join our dynamic IT and EPOS workshop team.
Role Overview: As the Technical Team Leader, you will be responsible for overseeing the day-to-day operations of our workshop team, ensuring high-quality service delivery for IT and EPOS systems. You will lead a team of technicians, providing guidance, mentorship, and hands-on support, while ensuring projects are completed on time and to the highest standards. This is a key role within the organisation, requiring technical expertise, leadership skills, and a customer-focused approach.
- Lead, manage, and motivate a team of technicians in an IT and EPOS workshop environment.
- Provide technical support and troubleshooting expertise for IT systems and EPOS hardware/software.
- Oversee the repair, maintenance, and installation of IT and EPOS systems for clients.
- Ensure the team meets performance targets, service levels, and deadlines.
- Manage the prioritisation of work orders, ensuring efficient workflow and timely resolutions.
- Maintain inventory and manage the ordering of necessary parts and equipment for repairs.
- Stay updated on industry trends, new technologies, and best practices in IT and EPOS systems.
Key Requirements:
- Proven experience in a technical leadership role within an IT or EPOS environment.
- Strong knowledge of IT systems, hardware, software, and EPOS solutions.
- Excellent problem-solving and troubleshooting skills.
- Strong leadership and team management experience.
- Ability to work under pressure and handle multiple priorities simultaneously.
- Excellent communication and interpersonal skills.
What We Offer:
- £180 - £200 per day (inside IR35, these rates are the umbrella company rate subject to deductions)
- Day time working hours – Monday – Friday, 8.30am – 5.00pm
- Opportunities for career progression and professional development.
- A dynamic and supportive work environment.
- The chance to work with cutting-edge technology in a rapidly evolving industry.
If you are a proactive and experienced leader with a passion for IT and EPOS systems, we would love to hear from you.
How to Apply: Please submit your CV and a cover letter detailing your relevant experience and why you’re the ideal candidate for the role to Jessica Gregg or Phoebe Timperley, or click Apply. We look forward to hearing from you!
Configuration Team Lead employer: Concept Information Technology
Contact Detail:
Concept Information Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Configuration Team Lead
✨Tip Number 1
Familiarise yourself with the latest trends in IT and EPOS systems. Being knowledgeable about current technologies will not only help you in interviews but also demonstrate your commitment to staying updated in this fast-paced industry.
✨Tip Number 2
Network with professionals in the IT and EPOS sectors. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Think of specific examples where you've successfully led a team through challenges, as this will be crucial for the Technical Team Leader role.
✨Tip Number 4
Research StudySmarter and our values. Understanding our mission and how we operate will allow you to tailor your conversations during interviews, showing that you're genuinely interested in being part of our team.
We think you need these skills to ace Configuration Team Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in technical leadership, particularly within IT and EPOS environments. Use specific examples to demonstrate your problem-solving skills and team management experience.
Craft a Compelling Cover Letter: In your cover letter, explain why you are the ideal candidate for the Technical Team Leader role. Mention your passion for IT and EPOS systems, and how your leadership style aligns with the company's commitment to excellence.
Highlight Key Achievements: When detailing your experience, focus on key achievements that showcase your ability to lead teams and deliver high-quality service. Quantify your successes where possible, such as improvements in performance targets or successful project completions.
Proofread Your Application: Before submitting your application, carefully proofread both your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Concept Information Technology
✨Showcase Your Leadership Skills
As a Technical Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, highlighting your mentoring and motivational skills.
✨Be Ready to Discuss Technical Expertise
Expect questions about your knowledge of IT systems and EPOS solutions. Brush up on the latest technologies and be prepared to discuss how you've applied your technical skills in real-world scenarios.
✨Emphasise Problem-Solving Abilities
The role requires excellent troubleshooting skills. Prepare to share specific instances where you've resolved complex issues, showcasing your analytical thinking and ability to work under pressure.
✨Demonstrate Customer-Focused Approach
Since the position involves client interaction, highlight your experience in delivering high-quality service. Be ready to discuss how you've ensured customer satisfaction and maintained strong relationships in previous roles.
