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- Tasks: Join us as a Keyholder, driving sales and delivering exceptional customer experiences.
- Company: NEOM Wellbeing is an award-winning, B Corp certified brand focused on community and planet wellbeing.
- Benefits: Enjoy 25 days holiday, birthday time off, monthly product allowance, and enhanced healthcare coverage.
- Why this job: Be part of a positive team culture that values wellbeing and challenges the status quo.
- Qualifications: Previous retail experience, passion for wellbeing, and a can-do attitude are essential.
- Other info: Flexible hours include weekdays and weekends; late nights may be required.
We are looking for a part time Keyholder who has a passion and flair for customer service to join our new store in the Brent Cross Shopping Centre. This part time position is for 15 hours, 2 days a week. We are on the hunt for a team member who prides themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values. Ideally with a passion for the health or beauty industry!
We are looking for someone who works well in a team environment, thrives under pressure and reacts to change in a positive, yet professional manner. You must be available to work weekdays and weekends. Late nights may be required.
What You Will Do
- Drive forward sales and company objectives
- Be responsible for opening and closing of the store
- Take responsibility for cashing up and banking procedures
- Assist the team and store management with daily tasks
- Support with stock management at offsite stockroom, unloading deliveries, sending stock to store etc.
- Be proficient in Microsoft Office, Excel and Google Drive
- Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
- Work on initiative and be super proactive
- Maintain company standards at all times (housekeeping, cleanliness and visual merchandising)
Requirements
- Previous retail experience (within a health/beauty environment is desirable)
- A passion for wellbeing
- A love of customer service which translates to/inspire your colleagues
- Self motivator and able to maintain impeccable standards in store
- Confident communicator - treat everyone with honesty, kindness and respect
- Team player with a can-do attitude
- Meticulous attention to detail
- Thrives in a fast-paced business and adapts easily to change
- The ability to work retail hours - which can include weekends and evenings
Benefits
- TIME TO CHILL - 25 days holiday plus bank holidays
- BIRTHDAY TREAT - Time off on your birthday
- WELLBEING TIME- take time off to recharge and reset
- NEOM GOODIES - a free NEOM product each month plus staff discount for you to enjoy
- HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies, and Mental Health Support.
- DO GOOD, FEEL GOOD - Time off for you to volunteer plus support for any personal fundraising efforts too
If you’re ready to share some Good Vibes in our Brent Cross Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!
Part Time Keyholder - Brent Cross (15 hours) employer: NEOM Wellbeing
Contact Detail:
NEOM Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Keyholder - Brent Cross (15 hours)
✨Tip Number 1
Familiarise yourself with NEOM Wellbeing's brand values and mission. Understanding their commitment to wellbeing and community will help you align your responses during the interview, showcasing your passion for the health and beauty industry.
✨Tip Number 2
Prepare examples from your previous retail experience that highlight your customer service skills. Think of specific situations where you went above and beyond to create a positive experience for customers, as this is crucial for the Keyholder role.
✨Tip Number 3
Demonstrate your ability to thrive under pressure by discussing how you've handled busy periods in past roles. NEOM values team players who can maintain high standards even when things get hectic, so be ready to share relevant stories.
✨Tip Number 4
Show your enthusiasm for the role by asking insightful questions about the store's operations and team dynamics during the interview. This not only reflects your interest but also helps you understand how you can contribute effectively to the team.
We think you need these skills to ace Part Time Keyholder - Brent Cross (15 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in customer service and retail, especially in the health or beauty industry.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Keyholder position. Emphasise your ability to work in a team, handle pressure, and maintain high standards of customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellbeing and customer service. Mention specific examples of how you've provided exceptional customer experiences in the past and how you embody the company's values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at NEOM Wellbeing
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to help customers, as this aligns perfectly with NEOM Wellbeing's values.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team environment. Discuss instances where you collaborated effectively with colleagues, especially in high-pressure situations, to show that you can thrive in a fast-paced retail setting.
✨Emphasise Adaptability
Prepare to discuss how you've successfully adapted to changes in previous jobs. NEOM Wellbeing values a positive attitude towards change, so share examples of how you handled unexpected challenges or shifts in responsibilities.
✨Familiarise Yourself with NEOM Wellbeing
Research NEOM Wellbeing's mission and values before the interview. Being knowledgeable about their commitment to wellbeing and sustainability will demonstrate your genuine interest in the company and its culture.
