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- Tasks: Lead clubhouse operations and organise exciting events while providing top-notch customer service.
- Company: Join Pyrford Lakes, a vibrant venue in Woking known for its welcoming atmosphere and community spirit.
- Benefits: Enjoy perks like free golf, discounts on food, pension plans, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values service excellence and creates memorable experiences for guests.
- Qualifications: Previous supervisory experience in hospitality and strong organisational skills are essential.
- Other info: Flexibility to work evenings and weekends is required; passion for service is a must!
The predicted salary is between 30000 - 35000 £ per year.
Pyrford Lakes, in Woking, is seeking a Deputy Clubhouse and Events Manager to join our team. As the Deputy Clubhouse and Events Manager, you will play a key role in ensuring the smooth operation of our clubhouse, leading and organising our many events and providing exceptional service to our customers. You will assist the Clubhouse Manager in managing day-to-day operations, events, supervising staff, and promoting a positive sales focused, engaging atmosphere.
Responsibilities
- Assist the Clubhouse Manager in overseeing the overall operations of the clubhouse.
- Plan and coordinate all major events.
- Supervise and train staff, ensuring they provide excellent service to members and guests.
- Assist in developing and implementing policies and procedures to enhance efficiency and customer satisfaction.
- Help manage inventory, stock control, and ordering to maintain appropriate levels and minimise waste.
- Maintain a clean and organised clubhouse, ensuring a welcoming environment for members and guests.
- Support the Clubhouse Manager in planning and executing special events and promotions.
- Address member and guest concerns and resolve any issues in a professional and timely manner.
- Collaborate with other departments to ensure seamless operations and exceptional guest experiences.
Minimum Requirements
- Prior experience in a supervisory role in the hospitality industry, preferably within a clubhouse or hotel setting.
- Prior experience coordinating large events.
- Strong organisational and problem-solving skills.
- Excellent interpersonal and communication skills.
- Knowledge of food and beverage operations, including ordering, inventory management, and cost control.
- Ability to work well under pressure and handle customer concerns with professionalism.
- Flexibility to work evenings, weekends, and holidays as required.
- Attention to detail and a commitment to maintaining a high standard of cleanliness and presentation.
- Passion for providing excellent service and creating a positive guest experience.
Benefits
- Pension Plans
- Training & Development
- Free Golf
- 50% discount on food and beverage
- Staff referral programme
- Opportunities for Progression
Remuneration: £30,000 - £35,000
Deputy Clubhouse and Events Manager employer: Get Golfing CIO
Contact Detail:
Get Golfing CIO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Clubhouse and Events Manager
✨Tip Number 1
Familiarise yourself with the specific events and services offered at Pyrford Lakes. Understanding their unique offerings will help you demonstrate your enthusiasm and knowledge during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of Pyrford Lakes. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the role.
✨Tip Number 3
Showcase your event coordination skills by discussing specific examples from your past experiences. Be prepared to explain how you successfully managed events, handled challenges, and ensured customer satisfaction.
✨Tip Number 4
Demonstrate your leadership abilities by highlighting instances where you've trained or supervised staff. Emphasising your capacity to foster a positive team environment will resonate well with the hiring managers.
We think you need these skills to ace Deputy Clubhouse and Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, particularly any supervisory roles or event coordination. Use specific examples to demonstrate your skills in managing operations and providing excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention your previous experiences that align with the responsibilities of the Deputy Clubhouse and Events Manager, and express your enthusiasm for contributing to Pyrford Lakes.
Highlight Relevant Skills: In your application, emphasise your organisational and problem-solving skills, as well as your ability to work under pressure. Provide examples of how you've successfully managed events or resolved customer concerns in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Get Golfing CIO
✨Showcase Your Event Coordination Skills
Be prepared to discuss your previous experience in coordinating large events. Highlight specific examples where you successfully managed logistics, dealt with unexpected challenges, and ensured a positive experience for attendees.
✨Demonstrate Leadership Qualities
As a Deputy Clubhouse and Events Manager, you'll be supervising staff. Share instances where you've led a team, trained new employees, or resolved conflicts. This will show your potential employer that you can foster a positive and productive work environment.
✨Emphasise Customer Service Excellence
Prepare to talk about how you handle customer concerns and ensure satisfaction. Provide examples of how you've gone above and beyond to create a memorable experience for guests, as this role heavily focuses on exceptional service.
✨Know the Operations Inside Out
Familiarise yourself with the day-to-day operations of a clubhouse, including inventory management and food and beverage services. Being knowledgeable about these areas will demonstrate your readiness to assist the Clubhouse Manager effectively.
