Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a small team, drive sales, and create amazing customer experiences in our jewellery shop.
- Company: Warren James is the UK's largest independent jeweller, known for its family values and customer care.
- Benefits: Enjoy 28 days holiday, staff discounts, monthly pay, and exciting incentives throughout the year.
- Why this job: Join a passionate team, promote beautiful jewellery, and make a real impact on customer satisfaction.
- Qualifications: Retail management experience preferred; passion for jewellery and customer service is essential.
- Other info: Training provided for jewellery knowledge; must love wearing Warren James jewellery.
The predicted salary is between 24000 - 36000 £ per year.
Warren James is on the lookout for a Shop Manager - someone who loves wearing and promoting our jewellery with a desire to drive sales and increase our brand awareness.
About us: At Warren James we are a company made up of real people who care about what we do and know how to do a great job. Our strong family values and amazing value offer have been the cornerstone of our business structure since our incorporation in 1979. We care about our customers and staff alike; you are known by name, not a number. From the ground up starting with one single shop, but with a great belief and dedication from our people, Warren James has grown into the UK’s largest independently owned and trusted retail jeweller. Operating from over 200 shops nationwide and online shopping through our website, we are committed to looking after our ever-growing customer community.
This is a great opportunity to manage one of our shops and join one of the UK’s best loved jewellery brands - help us spread our passion and enthusiasm for customers and our jewellery.
The Retail Manager Role:
- Operating within Warren James policies, procedures and processes, manage and take responsibility for the day-to-day operations of a designated shop and small team to maximise sales, customer numbers and team potential.
- Create a welcoming environment & great one to one customer experiences.
- Motive and develop a small sales team to reach their full potential.
- Set a good example in everything you do.
- Develop and maintain an excellent knowledge of our jewellery.
The Retail Manager Essentials:
- Experience in retail management or hospitality.
- An ability to display a genuine passion for jewellery and customer service.
- Promote a smart and well-groomed appearance - essential in reflecting our company’s public image.
- A necessity to love wearing Warren James jewellery.
- Self-motivated with good leadership and people skills.
- Confident communicator with good organisational skills.
- Attention to detail in everything you do.
- Jewellery knowledge isn’t required as training is provided.
The Benefits:
- Full time contract.
- 28 days holiday a year and after 5 years you'll receive 33 days a year (including 8 Bank Holidays).
- Monthly pay straight into your bank account at the end of every month.
- Staff discount on your WJ jewellery purchases.
- Incentives and treats throughout the year.
If you’ve got what it takes and are passionate and enthusiastic about customers and sales, we would love to hear from you - Click below to apply.
Retail Manager in Leeds employer: Warren James Jewellers
Contact Detail:
Warren James Jewellers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager in Leeds
✨Tip Number 1
Familiarise yourself with Warren James' brand values and history. Understanding their commitment to customer service and family values will help you align your interview responses with what they stand for.
✨Tip Number 2
Showcase your passion for jewellery during your interactions. Whether it's through wearing pieces from their collection or discussing your favourite styles, demonstrating genuine enthusiasm can set you apart.
✨Tip Number 3
Prepare to discuss your leadership style and how you've motivated teams in the past. Be ready with specific examples that highlight your ability to drive sales and enhance team performance.
✨Tip Number 4
Research common retail management challenges and think about how you would address them. Being able to articulate your problem-solving skills will show that you're proactive and ready for the role.
We think you need these skills to ace Retail Manager in Leeds
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Warren James' values and mission. Highlight your alignment with their family-oriented approach and commitment to customer service in your application.
Tailor Your CV: Emphasise your retail management experience and any relevant skills that demonstrate your ability to lead a team and drive sales. Use specific examples to showcase your achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for jewellery and customer service. Mention why you want to work for Warren James specifically and how you can contribute to their success.
Showcase Your Personality: Since Warren James values genuine passion, let your personality shine through in your application. Share anecdotes that illustrate your enthusiasm for jewellery and your approach to customer interactions.
How to prepare for a job interview at Warren James Jewellers
✨Show Your Passion for Jewellery
Make sure to express your genuine love for jewellery during the interview. Share personal stories about your experiences with jewellery, whether it's wearing it or gifting it, to demonstrate your enthusiasm and connection to the brand.
✨Highlight Your Retail Management Experience
Be prepared to discuss your previous experience in retail management or hospitality. Focus on specific examples where you successfully managed a team, increased sales, or improved customer satisfaction, as this will show your capability to handle the role effectively.
✨Demonstrate Leadership Skills
Warren James values strong leadership, so be ready to talk about how you've motivated and developed teams in the past. Share strategies you've used to inspire your team and create a positive work environment, as this aligns with their company culture.
✨Prepare Questions About the Company
Research Warren James and prepare thoughtful questions to ask during the interview. This shows your interest in the company and helps you understand their values and expectations better, making you a more informed candidate.
