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- Tasks: Support HR systems, ensure data quality, and create reports for decision-making.
- Company: Join a college transforming lives through education for 13,000 students annually.
- Benefits: Enjoy 30 days annual leave, enhanced pension, free parking, and health support.
- Why this job: Be part of a diverse team making a real impact in education and inclusivity.
- Qualifications: No specific qualifications required; just a passion for data and support.
- Other info: We are committed to diversity and support applicants with disabilities.
The predicted salary is between 31885 - 35849 £ per year.
Our College is a further and higher education institution dedicated to providing academic, vocational, and professional qualifications to approximately 13,000 young people and adults annually. Our mission is to transform lives through learning, advocating for inclusivity and diversity at every stage.
As the People Support Analyst you will play a key role in supporting the delivery of the HRIS roadmap. You will provide essential technical support to the People Analyst and wider People team, focusing on data quality, routine reporting, system administration, and process improvement to ensure the efficient functioning of People systems and accurate data for decision-making.
Main Responsibilities:
- General and System Administration / Development
- Provide day-to-day administration of People systems, (currently iTrent), including maintaining system access in accordance with business processes and GDPR requirements.
- Monitor and ensure the system is performing as expected, ensuring housekeeping routines are being run. Raising and progressing maintenance cases with the software supplier as needed.
- Monitor and maintain data quality and integrity across People systems through routine auditing. Work closely with People Administrators to identify and resolve inconsistencies and discrepancies in the data.
- Adhere to information security protocols including compliance with GDPR and data retention policies within the People Team ensuring data security is a priority.
- Contribute to the continuous improvement of the People System, including testing system upgrades, configuring new functionality and assisting in the creation and upkeep of comprehensive standard operating procedures (SOPs) and user guides.
- Reporting
- You will create, test and troubleshoot reports for stakeholders, using tools including Excel and Business Objects.
- You will support the People Analyst in developing and maintaining data dashboards, contributing to statutory reporting and HR-related surveys.
- Data Accuracy
- Serve as the first point of contact for end users requiring support, escalating issues to the People Analyst when necessary.
- Develop training materials and deliver training, to provide system guidance and support to People administrators and other users across college.
What we can offer you:
As the successful candidate, you will be offered a salary of between £31,885 - £35,849 per annum based upon a combination of the skills, knowledge and experience that you can bring to the role.
Our benefits:
- Enhanced Pension contributions scheme with SYPA - 17.1%
- Annual leave - 30 Days (222 hours) + 8 Bank Holidays (59.2 hours) - this includes a discretionary Christmas closure period
- Health and Wellbeing, we offer Employee assistance programme through Bupa
- Occupational Health through PAM
- Free eye tests for VDU users
- Free Parking is available at the majority of our campuses
Disability Confident: We are a Disability Confident employer and are committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. If you require any reasonable adjustments or any support at any point throughout the process, please contact us.
Armed Forces Covenant: As part of our commitment through the Armed Forces Covenant, we’re pledged to support the Armed Forces Community. Recognising the value Personnel, Veterans and military families contribute to our community and country.
Safeguarding: We are an employer who is committed to safeguarding and promoting the welfare of students. Successful applicants will be required to have an enhanced DBS check and will be subject to safer recruiting procedures.
Next Steps:
To apply: Click apply online and follow the links to complete the online application. As a Leader in Diversity employer, we encourage applications from everyone and value diversity in our workforce.
Closing date: 20th April 2025. Please be aware – If we have a high number of applications, we may decide to close the vacancy earlier.
People Support Analyst employer: OnlyFE
Contact Detail:
OnlyFE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Support Analyst
✨Tip Number 1
Familiarise yourself with iTrent, the People system used in this role. Understanding its functionalities and common issues can give you an edge during interviews, as you'll be able to discuss how you can contribute to system administration and data quality.
✨Tip Number 2
Brush up on your data analysis skills, particularly in Excel and Business Objects. Being able to demonstrate your ability to create and troubleshoot reports will show that you're ready to support the People Analyst effectively.
✨Tip Number 3
Prepare examples of how you've contributed to process improvements in previous roles. This will help you illustrate your proactive approach to enhancing systems and procedures, which is a key aspect of the People Support Analyst position.
✨Tip Number 4
Show your commitment to inclusivity and diversity in your discussions. Since the college values these principles, sharing your experiences or ideas on fostering an inclusive workplace can resonate well with the hiring team.
We think you need these skills to ace People Support Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the People Support Analyst position. Tailor your application to highlight relevant experiences and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in HRIS administration, data management, or reporting. Use specific examples to demonstrate your ability to maintain data quality and support system improvements.
Showcase Technical Skills: Mention your proficiency with tools like Excel and Business Objects, as well as any experience with HR systems such as iTrent. Providing examples of how you've used these tools effectively will strengthen your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also reflects your passion for inclusivity and diversity in education. Make sure to express your enthusiasm for contributing to the college's mission.
How to prepare for a job interview at OnlyFE
✨Understand the HRIS Landscape
Familiarise yourself with HRIS systems, particularly iTrent, as this role heavily involves system administration. Be prepared to discuss your experience with similar systems and how you can contribute to maintaining data quality and integrity.
✨Showcase Your Analytical Skills
As a People Support Analyst, you'll need strong analytical skills. Prepare examples of how you've used data to drive decisions or improve processes in previous roles. Highlight any experience with reporting tools like Excel or Business Objects.
✨Emphasise Communication and Training Abilities
This role requires you to support end users and develop training materials. Be ready to discuss your experience in creating training content and delivering it effectively. Demonstrating your ability to communicate complex information clearly will be key.
✨Demonstrate Commitment to Inclusivity
Given the college's mission to advocate for inclusivity and diversity, be prepared to share your thoughts on these values. Discuss any relevant experiences that showcase your commitment to fostering an inclusive environment in the workplace.
