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- Tasks: Lead a team ensuring high housing standards and public protection services.
- Company: Join the Tri-Borough Regulatory Services Partnership, dedicated to improving community living.
- Benefits: Enjoy flexible working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on residents' lives while developing your leadership skills.
- Qualifications: Strong knowledge of housing legislation and excellent communication skills required.
- Other info: Opportunity to mentor and develop a passionate team in a supportive environment.
The predicted salary is between 43200 - 72000 £ per year.
Join our dynamic Tri-Borough Regulatory Services Partnership and lead a team delivering essential public protection services. Are you a driven and experienced leader with a passion for improving housing standards? We are seeking a highly motivated Lead Officer to assist with management of our Private Sector Housing team, ensuring the delivery of vital services and the enforcement of relevant legislation.
About the Role:
As a Lead Officer, you will play a pivotal role in the day-to-day operational management of our Private Sector Housing team. You will lead, develop, and mentor a team of professional and technical officers, ensuring the delivery of statutory obligations, performance standards, and service delivery plans. You will be responsible for managing workloads, monitoring performance, and driving continuous improvement within the team.
Key Responsibilities:
- Team Leadership & Management: Lead and line manage a team of officers, allocating workload, monitoring performance, and providing regular progress reports.
- Service Delivery & Enforcement: Ensure the team delivers services and enforces relevant legislation to a high standard.
- Technical Expertise: Maintain a high level of technical and legislative knowledge, advising on emerging issues.
- Process Improvement: Review and transform processes across the shared service.
- Enforcement Oversight: Oversee and monitor enforcement action, including case preparation and court attendance.
- Public Engagement: Act as a point of contact for members of the public and businesses.
- Information Management: Ensure accurate recording and storage of information.
- Partnership Working: Develop and maintain effective partnerships with internal and external agencies.
- Staff Development: Manage staff in line with Council policies, including training and mentoring.
- Policy Compliance: Ensure staff compliance with corporate policies.
About You:
- Strong knowledge of relevant housing legislation and best practices.
- Excellent communication, interpersonal, and leadership skills.
- Ability to monitor and achieve performance targets.
- Strong analytical and problem-solving skills.
- Experience in enforcement and case management.
- Ability to work flexibly and adapt to changing priorities.
- Experience of using IT systems for data management and reporting.
What We Offer:
- A challenging and rewarding role within a dynamic and supportive team.
- Opportunities for professional development and career progression.
- Flexible working arrangements.
- Competitive salary and benefits package.
- The chance to make a real difference to the lives of residents across the boroughs.
If you wish to discuss this opportunity further, please contact Roy Fielding (Private Sector Housing Manager).
Lead Officer (Private Sector Housing) employer: London Borough of Merton
Contact Detail:
London Borough of Merton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Officer (Private Sector Housing)
✨Tip Number 1
Familiarise yourself with the latest housing legislation and best practices. This will not only help you in interviews but also demonstrate your commitment to the role and your understanding of the key issues facing the Private Sector Housing team.
✨Tip Number 2
Showcase your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific challenges you've faced and how you overcame them, as this will highlight your capability to lead the team effectively.
✨Tip Number 3
Network with professionals in the housing sector, especially those involved in public protection services. Engaging with others in the field can provide valuable insights and may even lead to recommendations that could strengthen your application.
✨Tip Number 4
Prepare to discuss your approach to process improvement and how you've implemented changes in previous roles. Being able to articulate your strategies for enhancing service delivery will set you apart as a candidate who is proactive and results-driven.
We think you need these skills to ace Lead Officer (Private Sector Housing)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Lead Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect your experience in housing legislation, team leadership, and service delivery. Use specific examples that demonstrate your ability to manage teams and improve processes, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for improving housing standards and your leadership experience. Address how your skills align with the responsibilities of the Lead Officer role and express your enthusiasm for contributing to the Tri-Borough Regulatory Services Partnership.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements related to enforcement, case management, and public engagement. This could be successful projects you've led or improvements you've implemented that had a positive impact on service delivery.
How to prepare for a job interview at London Borough of Merton
✨Showcase Your Leadership Skills
As a Lead Officer, you'll be managing a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to mentoring and developing staff.
✨Know Your Legislation
Familiarise yourself with relevant housing legislation and best practices. Be ready to discuss specific laws and regulations that impact private sector housing, as this will show your technical expertise and commitment to the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle enforcement situations. Think of scenarios where you had to make tough decisions or manage conflicts, and be prepared to explain your thought process.
✨Demonstrate Your Communication Skills
Effective communication is key in this role, especially when engaging with the public and other agencies. Practice articulating your thoughts clearly and confidently, and consider how you would handle difficult conversations or public inquiries.
