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- Tasks: Manage major accounts, ensuring contractual obligations and profitability.
- Company: Join Grant Handling, a leader in the forklift industry, dedicated to customer satisfaction.
- Benefits: Enjoy a competitive salary, vehicle, pension, training, and health cash plan.
- Why this job: Be part of a vital role that supports national customers and drives growth.
- Qualifications: Experience in a similar role with strong analytical and reporting skills required.
- Other info: Extensive national travel to customer sites is necessary.
The predicted salary is between 36000 - 54000 £ per year.
Remuneration: Up to £45k basic
Additional Benefits: Vehicle, Pension, Comprehensive Training, Progression Opportunities, Benefits Portal, Health Cash Plan, Life cover.
At Grant Handling you will be responsible for managing the nominated Major Accounts to ensure we meet and exceed our contractual obligations in addition to ensuring ongoing profitability. You will be expected to work with customers to provide analysis and remote support, this will include regular reporting, on site reviews and setting and following up on KPI's and SLA requirements. This role is vital to the business and ensures our national customers have the right support to enable growth and we have all the right information to secure customer satisfaction and deliver or exceed expectations.
Please note this role will require extensive national travel to customer sites.
Skills and Experience
- Experience from a similar role
- Analytical with good reporting skills
- The ability to produce and deliver on site presentations
- Good attitude with the ability to stay motivated
- A customer focused perspective and approach
- Relationship building skills and experience
Values
At Grant Handling our people are our most valuable asset, we are proud to recruit and train the very best in the forklift industry. Equipping them with the skills and knowledge necessary to ensure that, no matter what our customers need, they can handle it. Our values are:
- Respect
- Entrepreneurship
- Courage
- Friendliness
If you are interested in the above vacancy, please Apply Now!
Contracts Manager in Hinckley employer: Grant Handling
Contact Detail:
Grant Handling Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager in Hinckley
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role. Understanding these metrics will help you demonstrate your analytical skills and how you can contribute to meeting and exceeding them.
✨Tip Number 2
Prepare to discuss your experience in managing major accounts during the interview. Think of specific examples where you've successfully built relationships and delivered results, as this will showcase your customer-focused approach.
✨Tip Number 3
Since the role involves extensive travel, be ready to talk about your flexibility and willingness to travel for work. Highlight any previous experiences where you've managed travel effectively while maintaining productivity.
✨Tip Number 4
Research Grant Handling's values and think about how your personal values align with theirs. Be prepared to discuss how you embody respect, entrepreneurship, courage, and friendliness in your professional life, as cultural fit is crucial for this role.
We think you need these skills to ace Contracts Manager in Hinckley
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Contracts Manager position. Tailor your application to highlight your relevant experience in managing contracts and customer relationships.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in similar roles. Provide specific examples of how you've successfully managed accounts, met contractual obligations, and contributed to customer satisfaction.
Showcase Analytical Skills: Since the role requires strong analytical and reporting skills, include examples of how you've used these skills in past positions. Mention any tools or software you are proficient in that can aid in reporting and analysis.
Demonstrate Relationship Building: The ability to build relationships is crucial for this role. In your application, discuss your approach to relationship management and provide examples of how you've successfully built rapport with clients or stakeholders.
How to prepare for a job interview at Grant Handling
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Contracts Manager. Familiarise yourself with key terms like KPIs and SLAs, as well as the importance of customer satisfaction in this role.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with reporting and analysis. Bring examples of how you've used data to drive decisions or improve processes in previous roles.
✨Demonstrate Relationship Building
Be ready to share specific instances where you've successfully built relationships with clients or stakeholders. Highlight your customer-focused approach and how it has led to positive outcomes.
✨Prepare for On-Site Presentations
Since the role involves delivering on-site presentations, practice your presentation skills. Be prepared to discuss how you would communicate complex information clearly and effectively to clients.
