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- Tasks: Coordinate and manage repair activities, ensuring timely completion and communication with all stakeholders.
- Company: Join a leading company in residential construction, dedicated to quality and customer satisfaction.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values innovation and continuous improvement in a supportive environment.
- Qualifications: Strong organisational, communication, and problem-solving skills are essential; multitasking is key.
- Other info: Ideal for those looking to make a real impact in the construction industry.
The predicted salary is between 28800 - 43200 £ per year.
A Repairs Coordinator is responsible for overseeing and managing repair and maintenance activities for a company that specialises in residential construction.
Here are the key duties for this role:
- Coordination and Scheduling: Act as the primary point of contact for tenants, clients, or employees reporting repair issues. Organise and schedule repair work with contractors, technicians, and maintenance staff, ensuring timely response and completion. Track the status of repair work to ensure timely completion and address any delays or issues that arise.
- Communication: Maintain communication with tenants, property managers, and maintenance teams to provide updates on repair status. Notify relevant parties of upcoming repairs, potential disruptions, or completed work. Respond to inquiries regarding repair timelines, processes, and other related concerns.
- Documentation and Reporting: Keep detailed records of all repair requests, work orders, contractor communications, and completed work. Generate regular reports on repair activities, including costs, completion times, and any recurring issues. Review and approve invoices from contractors and service providers, ensuring accuracy and compliance with agreements.
- Vendor and Contractor Management: Identify, evaluate, and select contractors and vendors for repair and maintenance work. Negotiate service contracts, pricing, and terms with vendors and contractors. Monitor the performance of contractors to ensure quality work and adherence to deadlines.
- Budget Management: Oversee repair and maintenance budgets, ensuring that all work is completed within financial constraints. Identify opportunities to reduce costs without compromising quality or safety. Assist in budget forecasting for future repair and maintenance needs.
- Compliance and Safety: Ensure all repairs and maintenance work comply with local regulations, building codes, and safety standards. Monitor repair activities to ensure safe work practices are followed by all involved parties. Review and update safety protocols and maintenance procedures as needed.
- Problem Solving: Address and resolve any disputes or issues that arise during the repair process. Evaluate repair requests to determine urgency, priority, and the best course of action. Develop solutions for complex repair issues, working with technicians and engineers as needed.
- Customer Service: Ensure a high level of customer satisfaction by promptly addressing repair needs and maintaining open communication. Collect feedback from tenants or clients on the quality of repair services and use this information to improve processes.
- Inventory and Resource Management: Oversee the inventory of repair materials, tools, and equipment, ensuring availability for maintenance staff. Order and replenish supplies as needed to support ongoing repair and maintenance activities.
- Continuous Improvement: Continuously assess and improve repair coordination processes to increase efficiency and effectiveness. Provide training to maintenance staff or new team members on repair procedures and best practices.
This role requires strong organizational, communication, and problem-solving skills, as well as the ability to manage multiple tasks and stakeholders simultaneously.
Repairs Coordinator employer: Invision Group
Contact Detail:
Invision Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Coordinator
✨Tip Number 1
Familiarise yourself with the residential construction industry. Understanding the common repair issues and maintenance practices will help you communicate effectively with contractors and stakeholders, showcasing your knowledge during interviews.
✨Tip Number 2
Develop your organisational skills by using tools like project management software or scheduling apps. Being able to demonstrate your ability to manage multiple tasks and timelines will be a huge plus when applying for the Repairs Coordinator role.
✨Tip Number 3
Practice your communication skills by engaging in role-play scenarios where you handle tenant inquiries or contractor negotiations. This will prepare you for the real-life interactions you'll face in the role and show your potential employers that you're ready for the job.
✨Tip Number 4
Research common compliance and safety regulations in the construction industry. Being knowledgeable about these standards will not only help you in the role but also impress hiring managers who are looking for candidates that prioritise safety and compliance.
We think you need these skills to ace Repairs Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairs coordination, project management, and customer service. Use specific examples that demonstrate your organisational and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Repairs Coordinator role. Mention your ability to manage multiple tasks, liaise with stakeholders, and ensure compliance with safety standards.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved issues in previous roles. This could include managing repair requests or negotiating with contractors.
Highlight Budget Management Experience: If you have experience managing budgets or controlling costs in previous positions, be sure to include this in your application. It shows your capability to oversee financial constraints effectively.
How to prepare for a job interview at Invision Group
✨Showcase Your Organisational Skills
As a Repairs Coordinator, you'll need to juggle multiple tasks and stakeholders. Be prepared to discuss specific examples from your past experiences where you successfully managed schedules, coordinated repairs, or handled multiple inquiries at once.
✨Demonstrate Strong Communication Abilities
Communication is key in this role. During the interview, highlight your experience liaising with various parties, such as tenants and contractors. Share how you kept everyone informed and resolved any issues that arose.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of situations where you had to resolve disputes or address urgent repair needs. Be ready to explain your thought process and the solutions you implemented.
✨Familiarise Yourself with Compliance and Safety Standards
Understanding local regulations and safety standards is crucial for this position. Brush up on relevant laws and be prepared to discuss how you've ensured compliance in previous roles, as well as how you would approach safety oversight.
