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For Companies At a Glance
- Tasks: Lead daily operations of processing phones and tech, ensuring efficiency and quality.
- Company: Join a dynamic team reconditioning tech on a massive scale.
- Benefits: Enjoy a competitive salary of £32,000 and opportunities for growth.
- Why this job: Be part of a supportive environment that values your input and development.
- Qualifications: Experience in operations supervision and strong leadership skills required.
- Other info: Flexible shifts may include evenings and weekends; perfect for adaptable candidates.
The predicted salary is between 28000 - 36000 £ per year.
Our client is seeking an Operations Processing Supervisor to oversee the day-to-day operations of inbound processing and ensure efficient workflow within the operational team. This role will involve managing change requests from the QEC Manager and Operations Manager, resolving day-to-day employee issues, and focusing on efficiency metrics, units per hour (UPH), and the value of stock throughput.
Key Responsibilities:
- Daily Operations Management: Oversee the day-to-day running of inbound processing operations, ensuring that all activities are carried out efficiently and according to organisational standards. Monitor operational performance, focusing on maximizing UPH and stock throughput while maintaining quality and safety standards.
- Change Requests Oversight: Collaborate with the QEC Manager and Operations Manager to manage change requests, ensuring timely implementation and evaluation of changes in operations. Provide feedback and recommendations on process improvements based on change requests and operational observations.
- Employee Management: Address day-to-day employee issues and concerns, fostering a positive and productive work environment. Provide guidance and support to team members, facilitating their development and addressing performance-related matters as necessary.
- Efficiency and Performance Monitoring: Analyse workflow and operational metrics to identify areas for improvement, focusing on efficiency, quality, and throughput. Develop and implement strategies to enhance operational efficiency and effectiveness, aligning with organisational goals.
- Reporting and Communication: Prepare and present reports on operational performance, presenting key metrics and insights to management. Facilitate clear communication between departments to ensure alignment on operational goals and priorities.
- Shift Management: Work a flexible schedule, including split shifts with potential weekend and evening work required based on shift allocations and operational needs.
Qualifications:
- Proven experience in an operations supervisory role, preferably within a processing or manufacturing environment.
- Strong understanding of operational efficiency metrics and ability to analyse performance data.
- Excellent leadership, communication, and problem-solving skills, with the ability to manage a diverse team.
- Proficiency in using operational management software and tools for tracking and reporting.
Contact Detail:
Forward Assist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Processing Supervisor
✨Tip Number 1
Highlight your military experience in your conversations. Emphasise how your leadership skills and ability to manage diverse teams can translate into the operations processing environment.
✨Tip Number 2
Familiarise yourself with operational efficiency metrics like units per hour (UPH) and stock throughput. Be prepared to discuss how you've used similar metrics in past roles to drive improvements.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Prepare examples of how you've resolved employee issues or improved processes in previous positions, as this will resonate well with the hiring managers.
✨Tip Number 4
Research the company’s operational processes and be ready to suggest potential improvements. This demonstrates your proactive approach and genuine interest in the role, making you a standout candidate.
We think you need these skills to ace Operations Processing Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, especially if you have a background in processing or manufacturing. Emphasise any technical skills and leadership roles you've held, particularly those relevant to managing teams and improving efficiency.
Craft a Strong Cover Letter: In your cover letter, address the specific requirements mentioned in the job description. Discuss your experience with change management, employee supervision, and operational metrics. Use examples to demonstrate how you've successfully managed similar responsibilities in the past.
Highlight Relevant Skills: Focus on showcasing your understanding of operational efficiency metrics and your ability to analyse performance data. Mention any software tools you are proficient in that are relevant to operational management, as this will strengthen your application.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Forward Assist Recruitment
✨Showcase Your Leadership Skills
As an Operations Processing Supervisor, you'll need to demonstrate your ability to lead a diverse team. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Understand Operational Metrics
Familiarise yourself with key operational metrics such as units per hour (UPH) and stock throughput. Be ready to discuss how you've used these metrics in previous roles to drive efficiency and improve processes.
✨Prepare for Change Management Questions
Since the role involves managing change requests, anticipate questions about your experience with change management. Think of specific instances where you implemented changes and the impact they had on operations.
✨Communicate Clearly and Effectively
Effective communication is crucial in this role. Practice articulating your thoughts clearly, especially when discussing operational performance and strategies for improvement. This will help you convey your ideas confidently during the interview.
