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For Companies At a Glance
- Tasks: Manage relationships with a high-end London venue and oversee technical event requirements.
- Company: Join 4Wall, a diverse company that values inclusiveness and employee contributions.
- Benefits: Enjoy career growth opportunities and work with exciting technologies in a dynamic environment.
- Why this job: Perfect for those who thrive under pressure and love delivering top-notch client service.
- Qualifications: Experience in account management and a solid understanding of audio-visual technology is essential.
- Other info: Flexibility for varied working hours, including evenings and weekends, is required.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Account Manager to maintain and develop our relationship within a large high-end London venue. We’re looking for a candidate with extensive account management experience working with high-end venues and clients. The ideal candidate will also have technical experience in the audio-visual event sector. The successful candidate will have excellent account management skills, the ability to multitask, and should thrive under pressure in a fast-paced environment.
Primary Responsibilities
- Acting as the main point of contact, you will work with the venue to sell space and promote our services, identify new opportunities, and develop new ideas.
- You will provide technical advice and manage clients’ technical requirements, liaising as to client specifications and operational deliverables to ensure consistently high client satisfaction levels are achieved.
- Assisting with the supervision of the on-site technical team to ensure that the delivery of the job is both efficient and technically sound.
- Liaising with clients and our technical team both in advance of and during an event to ensure that the client receives the highest level of service at all times.
- Contributing to post-event review meetings and regular Sales meetings.
Qualifications and Pre-requisites
- Experience in account management of large-scale conferences and live technical events.
- A broad technical knowledge base across all areas of video, sound, lighting, networking, and IT.
- Commercial awareness and budgetary skills - demonstrate a clear understanding of company business and the ability to effectively balance cost, quality, and ensure profitability.
- The ability to work well in a fast-paced environment.
- Flexibility – the ability to facilitate overtime including early mornings, late evenings, and some weekend working.
- Highly client-focused (as delivering the best quality service to our clients is at the heart of what we do).
- A great team player.
Working Hours
Full time.
Venue Account Manager employer: 4Wall Entertainment
Contact Detail:
4Wall Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Account Manager
✨Tip Number 1
Network with professionals in the audio-visual event sector. Attend industry events, workshops, or webinars to meet potential colleagues and clients. Building relationships can give you insights into the role and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in audio-visual services. Being knowledgeable about current innovations will not only boost your confidence but also demonstrate your commitment to the field during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed accounts in high-pressure environments. Highlight your multitasking abilities and how you've maintained client satisfaction in challenging situations.
✨Tip Number 4
Research the venue you'll be working with. Understanding their unique offerings and challenges will allow you to tailor your approach and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Venue Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your account management experience, especially in high-end venues and technical event sectors. Use specific examples to demonstrate your skills in managing large-scale conferences and live events.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your understanding of the audio-visual event sector and how your skills align with the responsibilities outlined in the job description.
Highlight Technical Knowledge: In your application, emphasise your broad technical knowledge across video, sound, lighting, networking, and IT. This will show that you are well-equipped to handle the technical requirements of the role.
Showcase Client-Focused Experience: Provide examples of how you've successfully managed client relationships in the past. Highlight your ability to thrive under pressure and deliver high-quality service, as this is crucial for the Venue Account Manager position.
How to prepare for a job interview at 4Wall Entertainment
✨Showcase Your Account Management Experience
Be prepared to discuss your previous account management roles, especially those involving high-end venues. Highlight specific examples where you successfully maintained and developed client relationships, as this will demonstrate your capability in a similar environment.
✨Demonstrate Technical Knowledge
Since the role requires technical expertise in audio-visual events, brush up on your knowledge of video, sound, lighting, networking, and IT. Be ready to answer questions about how you've applied this knowledge in past roles to meet client specifications.
✨Emphasise Multitasking Abilities
The job demands multitasking in a fast-paced environment. Prepare examples that illustrate your ability to juggle multiple responsibilities effectively, especially during live events. This will show that you can thrive under pressure.
✨Highlight Client-Focused Approach
Since delivering quality service is crucial, share instances where you went above and beyond for clients. Discuss how you ensured high satisfaction levels and how you handled any challenges that arose during events.
