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- Tasks: Join our busy Let Property insurance team, handling customer calls and managing policies.
- Company: A dynamic insurance company in Chessington, focused on customer service and growth.
- Benefits: Enjoy a competitive salary, hybrid work, staff events, and support for your CII qualification.
- Why this job: Great opportunity to develop your skills in a supportive environment while making a real impact.
- Qualifications: 12 months of insurance brokerage experience and a passion for customer service required.
- Other info: Earn extra with alternate Saturdays and refer friends for rewards!
The predicted salary is between 19200 - 28800 £ per year.
Chessington £24,000 (p/a inclusive of alternate Saturdays OTE £34,000) Plus bonus – to be discussed at interview stage but currently in the region of an additional £8,000.
Full-Time Permanent Hybrid (1 week in office, 2 weeks WFH) Monday to Friday – 9.00am 6.00pm Saturdays – Alternate - 9.00am – 4.30pm – paid extra, see above.
Benefits:
- Competitive Salary.
- Assistance provided by company to obtain CII IF1 qualification.
- Staff parking.
- Work Place Pension Scheme.
- Staff Events.
Do you enjoy dealing with customers? Are you experienced in telephone sales? If so, we have an exciting opportunity for you as a Let Property Advisor! Our client is seeking a full time Let Property Advisor to join their very busy Let Property insurance team. You will have experience in the insurance industry, in particular Home Insurance and enjoy dealing with customers.
Essentials:
- Minimum 12 months Insurance Brokerage experience.
- Experience in Home Insurance.
- Able to provide a high standard of Customer Service.
- Telephone Sales experience.
- CII qualifications ideal, (In-house support provided, if not yet obtained.)
Key Responsibilities:
- Working within FCA guidelines.
- Following Data Protection guidelines.
- Liaising with clients on all incoming/outgoing calls.
- Liaising with Insurance companies and the Premium funding company.
- Prospect and identify potential new business opportunities.
- Chase outstanding diary notes/issue letters within time frame/cancel Policies.
- Invite and chase policies due for Renewal until they are renewed or lapsed.
- General administration duties.
- Assist other departments within the business when necessary.
Know someone on the job hunt? Refer them to Carlton Recruitment! If we successfully place them and they complete their 3-month probation, you’ll snag a £100 retail voucher as a thank you!
*Please note we will double check they have not already applied themselves or are on our books already.*
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
Disclaimer: Due to the high amount of interest that we receive for each of our roles, unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants within 14 days then unfortunately you have not been shortlisted for this role.
Contact Detail:
Carlton Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Let Property Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in home insurance and the specific products offered by our company. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your telephone sales techniques before the interview. Since this role heavily involves customer interaction over the phone, showcasing your ability to engage and persuade effectively can make a significant difference.
✨Tip Number 3
Network with professionals in the insurance industry, especially those who have experience in home insurance. They can provide valuable insights and may even refer you to opportunities within their companies.
✨Tip Number 4
Prepare questions to ask during the interview about the company's approach to customer service and how they support their employees in obtaining CII qualifications. This shows your enthusiasm for growth and commitment to the role.
We think you need these skills to ace Let Property Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the insurance industry, particularly in Home Insurance. Emphasise your telephone sales experience and customer service skills to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work within FCA guidelines. Mention any CII qualifications or your willingness to obtain them, as this is a key aspect of the role.
Highlight Relevant Experience: In your application, clearly outline your previous roles in insurance brokerage and any specific achievements related to customer service and sales. Use metrics where possible to demonstrate your success.
Follow Application Instructions: When submitting your application, ensure you send your CV in Word format as suggested. Double-check that all required documents are included and that your contact information is up to date.
How to prepare for a job interview at Carlton Recruitment Solutions Ltd
✨Showcase Your Customer Service Skills
As a Let Property Advisor, you'll be dealing with customers regularly. Be prepared to share specific examples of how you've provided excellent customer service in the past, especially in the insurance sector.
✨Demonstrate Your Sales Experience
Since telephone sales experience is essential for this role, come ready to discuss your previous sales achievements. Highlight any targets you've met or exceeded and how you approached those sales conversations.
✨Familiarise Yourself with FCA Guidelines
Understanding the Financial Conduct Authority (FCA) guidelines is crucial for this position. Brush up on these regulations and be ready to discuss how you would ensure compliance in your daily tasks.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and the support provided for obtaining CII qualifications. This shows your genuine interest in the role and the company.
