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- Tasks: Join us as a Plumbing Engineer, tackling repairs and maintenance in customers' homes.
- Company: HomeServe is dedicated to creating an inclusive and supportive work culture.
- Benefits: Enjoy a competitive salary, £3,000 signing bonus, up to 33 days leave, and great discounts.
- Why this job: Be part of a fun, friendly team making a real difference in customers' lives.
- Qualifications: Must have Level 2 in Plumbing and experience in domestic housing.
- Other info: Comprehensive training provided, including buddy support and accommodation for training.
The predicted salary is between 35000 - 40000 £ per year.
We are recruiting for Plumbing Engineers to join our team!
Location: Sutton
Full Time - 40 hours a week, this includes some weekend, evening and bank holiday work.
Salary: Between £41,950 - £45,000 (Salary dependent upon experience and includes location allowance). Plus a £3,000 signing on bonus!
A little more about the role:
HomeServe needs your expertise to undertake general plumbing repairs and maintenance work in our Customers' homes, leaving our customers with the peace of mind and confidence in the quality of the work undertaken.
Your benefits working for HomeServe:
- Basic starting salary of up to £41,950 with an OTE of over £45,000 if you opt in to additional hours at an enhanced rate.
- £3,000 signing on bonus paid in 2 instalments over 12 months.
- Fantastic pension scheme.
- Up to 33 days annual leave (including bank holidays).
- Holiday buy and sell.
- Our online benefits portal provides great discounts across a range of retailers.
- Employee assistance programme looking out for you and your family.
- Company vehicle with fuel card and all the parts and tools to deliver excellent service.
- Full uniform and safety equipment is provided.
- We are continually investing in our technology.
- We have a bespoke private award winning training facility, backed up by field based coaching teams to support your ongoing learning and development in the role.
What you must have:
- Level 2 in Plumbing.
- 1st and 2nd fix plumbing experience.
- Experience working as a plumber in domestic housing.
- Full UK Driving Licence with less than 6 penalty points.
- Excellent customer service skills.
At HomeServe you'll work in a fun, friendly, inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. You'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our Customers' lives.
To help you settle in to your career with HomeServe, you will undertake our extensive training programme:
- Week 1 will be Monday to Friday 09:00-17:00 at our Head Office in Walsall, covering all things HomeServe, Health and Safety, tools and equipment.
- Week 2-3 you will be buddied up with an experienced HomeServe Plumbing Engineer.
- Week 4 will be 3 days in Nottingham for additional training and support. Where geographically appropriate we will pay for your accommodation.
Could you be who we are looking for? It's our People that truly make what we do so special. As part of the HomeServe family your job will be to put our Customers first and we will give you everything you need to make this happen.
Here at HomeServe, we work hard to build an inclusive, supportive, fun and collaborative culture that empowers all our People to do the right thing. Whether you work on the frontline, talking to Customers on the phone or in their homes or you work in our Support Functions, we focus on putting Customers' needs at the heart of everything we do.
Plumbing Engineer - Sutton employer: HomeServe
Contact Detail:
HomeServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumbing Engineer - Sutton
✨Tip Number 1
Familiarise yourself with the specific plumbing systems and technologies used by HomeServe. Understanding their tools and equipment will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills during any discussions or interviews. Since this role involves working directly in customers' homes, showcasing your ability to communicate effectively and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of HomeServe if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
✨Tip Number 4
Be prepared to discuss your previous plumbing experiences in detail. Think of specific examples where you successfully completed repairs or dealt with challenging situations, as this will demonstrate your practical knowledge and problem-solving skills.
We think you need these skills to ace Plumbing Engineer - Sutton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Level 2 Plumbing qualification and relevant experience in domestic housing. Emphasise any specific plumbing skills, such as 1st and 2nd fix plumbing, to align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your passion for plumbing. Mention why you want to work for HomeServe and how you can contribute to their mission of providing excellent service.
Highlight Relevant Experience: In your application, detail your previous plumbing roles, focusing on your hands-on experience and any training you've received. Include examples of how you've successfully resolved customer issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at HomeServe
✨Showcase Your Plumbing Skills
Be prepared to discuss your Level 2 plumbing qualifications and any relevant experience you have with first and second fix plumbing. Bring examples of past work or challenges you've overcome in domestic settings to demonstrate your expertise.
✨Emphasise Customer Service
Since excellent customer service is crucial for this role, think of specific instances where you've gone above and beyond for a customer. Highlight your communication skills and how you ensure customer satisfaction during your plumbing work.
✨Understand the Company Culture
Familiarise yourself with HomeServe's values and culture. Be ready to discuss how you can contribute to their inclusive and supportive environment, and express your enthusiasm for being part of a team that prioritises customer needs.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the training programme, opportunities for career development, or how success is measured in the role. It shows your genuine interest in the position.
