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- Tasks: Support end-users with tech issues and manage IT systems.
- Company: Join the UK's leading online bullion dealer with a strong international presence.
- Benefits: Enjoy bonuses, 25+ days holiday, and access to private healthcare.
- Why this job: Be part of a growing tech team making a real business impact.
- Qualifications: Knowledge of Windows, networking, Azure, and cybersecurity is essential.
- Other info: This is a full-time, office-based role in Birmingham.
The predicted salary is between 30000 - 42000 £ per year.
Bonus of up to 30% of base, paid twice yearly, dependent on Company performance. ~25 days holiday (with the option to buy more). ~ Employee Benefits platform including free, 24/7 access to private GP and Therapist for you and your family, retail discounts and more! ~ Cycle to work scheme ~ Staff discounts on bullion and jewellery products. Please note: this is a full time, permanent, office based role from our Birmingham head office. Are you ready to join the UK’s leading online bullion dealer in a role that combines technical expertise with real business impact? As we continue our international expansion and digital transformation, we’re seeking a skilled IT Support Specialist to join our growing technology team. You will report to, and work with, the Head of IT & Infrastructure to build, maintain, and support our IT systems. Support end-users with technical issues across software, hardware, and connectivity. Manage end-user accounts and devices. Maintain and monitor out CCTV systems. Document and review our operating procedures. Assist the IT team with on-going projects. Understanding that your job is to support your colleagues, you will be driven to find pragmatic solutions to the business problems presented to you, utilising our technology infrastructure to its full advantage. You will endeavour to fully comprehend the tasks you are undertaking, building relationships across the business to foster a deep understanding of the impact of your work. An understanding of Microsoft Windows 10/11 configuration and management. An understanding of WAN and LAN networking technologies. An understanding of Microsoft Azure and Office365 An understanding of VoIP phone systems An understanding of CCTV technologies An understanding of business based cyber security Joining Jewellery Quarter Bullion Ltd, you will become part of an exciting, entrepreneurial business which over the last 15 years has grown our flagship brand, BullionByPost.co.uk, to become the UK’s no.1 online gold and silver bullion dealer. With a turnover of £300m annually, we have established a significant presence across Europe and the United States with our comprehensive portfolio of brands as part of our rapidly expanding international footprint. Our commitment to transparent pricing, customer education, and exceptional service sets us apart in the industry.
[Apply Now] IT Support Specialists employer: Bullion By Post
Contact Detail:
Bullion By Post Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land [Apply Now] IT Support Specialists
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Microsoft Windows 10/11, Azure, and VoIP systems. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with current employees or professionals in the IT support field. Engaging with them on platforms like LinkedIn can provide you with insights into the company culture and the specific challenges they face, which can be valuable during your interview.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully solved technical issues. Being able to articulate your problem-solving process will demonstrate your capability to support end-users effectively.
✨Tip Number 4
Show enthusiasm for the company's mission and growth. Research Jewellery Quarter Bullion Ltd and be ready to express how your skills and experiences align with their goals, especially in the context of their international expansion and digital transformation.
We think you need these skills to ace [Apply Now] IT Support Specialists
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the IT Support Specialist position. Familiarize yourself with the technologies mentioned in the job description, such as Microsoft Windows, Azure, Office365, and VoIP systems.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job description. Emphasize your technical expertise and any previous roles where you supported end-users or managed IT systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your problem-solving abilities. Mention specific examples of how you've successfully supported colleagues or improved IT processes in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bullion By Post
✨Show Your Technical Expertise
Be prepared to discuss your knowledge of Microsoft Windows 10/11, Azure, Office365, and networking technologies. Highlight any relevant experience you have with these systems, as they are crucial for the role.
✨Demonstrate Problem-Solving Skills
Since the job involves supporting colleagues with technical issues, be ready to share examples of how you've successfully resolved similar problems in the past. This will showcase your ability to find pragmatic solutions.
✨Understand the Business Impact
Emphasize your understanding of how IT support contributes to the overall success of the business. Discuss how your work can enhance productivity and efficiency within the company.
✨Build Relationships
Talk about your approach to building relationships across teams. Mention how effective communication and collaboration can lead to a better understanding of the business's needs and improve your support efforts.
