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- Tasks: Support IT infrastructure and networking for a key client, resolving issues on-site.
- Company: Join a leading IT service provider in Bedfordshire with a strong reputation.
- Benefits: Enjoy 25 days holiday, career progression, and a company pension.
- Why this job: Great opportunity to grow your tech skills while making a real impact.
- Qualifications: Experience with WAN technologies, VMware, Windows, and Active Directory is essential.
- Other info: Some travel to multiple offices required; apply now to kickstart your career!
The predicted salary is between 28000 - 35000 £ per year.
I'm seeking an experienced Onsite support analyst for a leading IT Service provider based in the Bedfordshire area. They are looking for someone with a good technical background across Infrastructure and Networking, supporting one client in the area. You will work on one client site, with some travel to multiple offices, ensuring that IT problems are either resolved or escalated within the agreed SLAs.
Benefits for the correct Onsite support analyst:
- 25 days holiday including bank holidays
- Career progression
- Company pension
The successful Onsite support analyst will have experience in some of the following:
- Knowledge of WAN Technologies
- Some experience with VMware/Hyper-V
- Skills with Windows and Exchange Server
- Good skills in Active Directory, MFA, Endpoint Manager, M365, SharePoint etc.
- MSP experience is essential
If you are interested in this role or looking for something similar, please contact Harry Davies directly.
If you are interested in this position please click 'apply'.
Onsite support analyst in Milton Keynes employer: Hunter Selection
Contact Detail:
Hunter Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite support analyst in Milton Keynes
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as WAN technologies and VMware/Hyper-V. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Research the company and its client base. Understanding their business model and the challenges they face can help you tailor your responses in interviews, showing that you're not just a fit for the role but also for the company culture.
✨Tip Number 3
Prepare examples of how you've successfully resolved IT issues in the past, particularly in a managed service provider (MSP) environment. This will help you illustrate your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the interview process and company culture, which can be invaluable when preparing for your application.
We think you need these skills to ace Onsite support analyst in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Infrastructure and Networking. Emphasise any specific skills mentioned in the job description, such as knowledge of WAN Technologies, VMware/Hyper-V, and Active Directory.
Craft a Strong Cover Letter: Write a cover letter that directly addresses the requirements of the Onsite Support Analyst role. Mention your experience with the technologies listed and how you can contribute to the company’s success by resolving IT issues efficiently.
Showcase Relevant Experience: In your application, provide examples of past experiences where you successfully resolved IT problems or escalated issues within SLAs. This will demonstrate your ability to handle the responsibilities of the role effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an IT support role.
How to prepare for a job interview at Hunter Selection
✨Showcase Your Technical Skills
Make sure to highlight your experience with WAN technologies, VMware/Hyper-V, and other relevant tools during the interview. Be prepared to discuss specific scenarios where you've successfully resolved IT issues or improved processes.
✨Demonstrate Problem-Solving Abilities
Since the role involves resolving or escalating IT problems, be ready to share examples of how you've tackled challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with the Company
Research the IT service provider and understand their client base and services. This will help you tailor your answers to show how your skills align with their needs and demonstrate your genuine interest in the role.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the position. Ask about the team dynamics, the types of projects you'll be working on, or opportunities for career progression within the company.
