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- Tasks: Provide technical support and assist with software installation and testing.
- Company: Join 4S DAWN Clinical Software, a leader in chronic disease monitoring since 1984.
- Benefits: Enjoy a flexible work environment and opportunities for career progression.
- Why this job: Make a real impact on patient safety while developing valuable IT skills.
- Qualifications: A degree or technical qualification; coding experience is a plus but not required.
- Other info: Candidates must live within 20-30 miles of Milnthorpe, Cumbria.
The predicted salary is between 24000 - 42000 £ per year.
Do you like helping people? Do you have an interest in software architectures, computers and networking? Looking to build a career in the challenging and rewarding world of IT or further your existing career? If so, this is a fantastic opportunity to develop, progress and grow with a world-leading company.
Founded in 1984, 4S DAWN Clinical Software is a software decision support company that provides software for the long-term safety monitoring of chronic disease. An opportunity has now arisen for an enthusiastic Application Support Technician to join our team.
To be considered for this role, you must have:
- A good understanding of software architectures, computers, and networking
- An excellent telephone manner
- A degree (or equivalent) or another technical qualification
Experience of writing programming code such as SQL, HTML or JavaScript and databases would be beneficial to your application. However, this is not essential, as full training will be provided to candidates without this background.
As an Application Support Technician, you will:
- Provide technical support to customers
- Assist with the specification, installation, configuration and testing of software
- Support the sales process
Why join us? This is an exciting role with a clear roadmap and progression route that could see you advance through the application support function to become a software programmer or work on large scale implementations of the software. You will be joining a mission-led team committed to making medication monitoring safer for patients worldwide. We offer a friendly, flexible working environment (currently split between home and our Milnthorpe office), and the chance to make a real difference in a company where your contribution matters.
Please note: the successful candidate will need to live within a commutable distance (approximately 20-30 miles) of Milnthorpe, Cumbria.
So, if you are looking to develop an incredible skill set, advance your future worth and forge a valuable career to be proud of, this is the role for you.
So, if you are ready for an engaging new role with plenty of potential as an Application Support Technician, please apply via the button shown.
Application Support Technician in Milnthorpe, Cumbria employer: 4S DAWN Clinical Software
Contact Detail:
4S DAWN Clinical Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Technician in Milnthorpe, Cumbria
✨Tip Number 1
Familiarise yourself with the specific software and technologies used by 4S DAWN Clinical Software. Understanding their products and how they support chronic disease monitoring will give you an edge during interviews.
✨Tip Number 2
Brush up on your technical skills, especially in SQL, HTML, and JavaScript. Even if you don't have extensive experience, showing a willingness to learn and improve these skills can impress potential employers.
✨Tip Number 3
Prepare to demonstrate your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved technical issues or provided excellent customer support.
✨Tip Number 4
Network with current or former employees of 4S DAWN Clinical Software. Engaging with them on platforms like LinkedIn can provide valuable insights into the company culture and expectations for the Application Support Technician role.
We think you need these skills to ace Application Support Technician in Milnthorpe, Cumbria
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Application Support Technician. Familiarise yourself with the skills required, such as knowledge of software architectures and networking, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience you have, even if it's not directly related to programming. Mention your problem-solving skills, customer service experience, and any technical qualifications that align with the job description.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Explain why you want to work at 4S DAWN Clinical Software and how your background makes you a suitable candidate for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a technical support role.
How to prepare for a job interview at 4S DAWN Clinical Software
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology and helping others during the interview. Share any relevant experiences or projects that highlight your interest in software architectures, computers, and networking.
✨Demonstrate Communication Skills
Since an excellent telephone manner is crucial for this role, practice clear and concise communication. Be prepared to discuss how you would handle customer queries and provide technical support effectively.
✨Highlight Relevant Skills
Even if you don't have extensive programming experience, mention any familiarity with SQL, HTML, or JavaScript. If you have worked with databases, share those experiences to show your technical understanding.
✨Research the Company
Familiarise yourself with 4S DAWN Clinical Software and their mission. Understanding their focus on medication monitoring will help you align your answers with their goals and demonstrate your genuine interest in the company.
