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- Tasks: Lead a dynamic team to deliver exceptional catering services across various outlets.
- Company: Join a top UK contract caterer known for innovation and employee development.
- Benefits: Enjoy a competitive salary, excellent benefits, and opportunities for personal growth.
- Why this job: Shape the future of a flagship site while inspiring a passionate team.
- Qualifications: Experience in contract catering or hospitality with strong leadership skills required.
- Other info: This role offers a chance to drive innovation and maintain high service standards.
The predicted salary is between 51000 - 68000 £ per year.
We’re partnering with a leading national contract caterer to find an exceptional General Manager for one of their flagship operations in Birmingham—a high-profile, multimillion-pound site with a team of 30+. This is a standout opportunity to take the lead at an inspiring venue known for excellence in both service and innovation.
Our client is one of the UK’s top names in contract catering, with a reputation for forward-thinking food concepts, strong client partnerships, and a real focus on employee development. They don’t just deliver meals—they create experiences.
The Role:
This is a big role with wide scope. You’ll oversee a complex, high-volume site that includes multiple retail units, busy staff dining, vending, hospitality, and event services. It requires a confident leader who knows how to run smooth operations, build strong client relationships, and get the best out of their team. You’ll bring proven experience in contract catering or hospitality, and you’ll be both commercially astute and people focused. You’re the kind of manager who can inspire performance, drive innovation, and always keep service quality front and centre.
Key Responsibilities:
- Lead a team of 30+ to deliver excellent service across all catering outlets
- Manage retail, hospitality, events, and staff dining operations
- Build strong relationships with the client and key stakeholders
- Drive efficiency while maintaining high food and service standards
- Take ownership of budgets, forecasting, and overall financial performance
- Ensure full compliance with health & safety and food hygiene standards.
What We’re Looking For:
- Proven experience as a General Manager in contract catering or hospitality
- Strong leadership with a hands-on approach
- Excellent communication and relationship-building skills
- Track record of hitting financial and operational targets
- Innovative thinker with a passion for food and service
- Calm under pressure, with great attention to detail
This is more than just a job—it’s a chance to shape the future of a flagship site with a business that values your ideas and supports your growth.
Catering General Manager employer: Off To Work
Contact Detail:
Off To Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering General Manager
✨Tip Number 1
Familiarise yourself with the latest trends in contract catering and hospitality. Understanding what’s currently popular can help you demonstrate your innovative thinking during interviews.
✨Tip Number 2
Network with professionals in the catering industry, especially those who have experience in managing large teams. They can provide insights and potentially refer you to opportunities within their organisations.
✨Tip Number 3
Prepare specific examples of how you've successfully managed budgets and improved operational efficiency in previous roles. Being able to share these stories will showcase your commercial acumen.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation to align with their mission and demonstrating your passion for food and service can set you apart from other candidates.
We think you need these skills to ace Catering General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in contract catering or hospitality. Focus on your leadership skills, operational management, and any achievements that demonstrate your ability to drive efficiency and maintain high service standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and service. Mention specific examples of how you've successfully managed teams and built strong client relationships in previous roles. This is your chance to show why you're the perfect fit for this General Manager position.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements such as budget management, financial performance improvements, or successful event planning. This will help demonstrate your commercial acumen and ability to meet targets.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that demands high standards in service and operations.
How to prepare for a job interview at Off To Work
✨Showcase Your Leadership Skills
As a Catering General Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you inspired performance and drove innovation.
✨Know the Company Inside Out
Research the catering company thoroughly. Understand their values, food concepts, and client partnerships. This knowledge will help you align your answers with their mission and show that you're genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of specific scenarios from your past experience where you managed challenges effectively, particularly in high-volume environments.
✨Highlight Financial Acumen
Since the role involves managing budgets and financial performance, be ready to discuss your experience with financial forecasting and achieving operational targets. Use concrete examples to illustrate your commercial awareness.
