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- Tasks: Help customers with service bookings and ensure smooth workshop operations.
- Company: Join a dynamic car dealership in Torquay, known for its excellent service.
- Benefits: Enjoy life assurance, free parking, staff discounts, and referral bonuses.
- Why this job: Be part of a supportive team while enhancing your customer service skills.
- Qualifications: Previous experience as a Service Advisor and knowledge of DMS systems required.
- Other info: Full manual UK driving license is a must.
Service Advisor
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
Basic Salary – £26,000 to £28,000
OTE – £34,000
Location – Torquay
Benefits –
Life Assurance
Free Parking
Staff Discount
Staff Referral Scheme
Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?
Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans
Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence
If you are interested in this Service Advisor position, please contact Ryan McArthur @ Auto Skills and quote job number: 49568
Service Advisor employer: Auto Skills UK
Contact Detail:
Auto Skills UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Make sure to highlight your previous experience as a Service Advisor during the interview. Be ready to discuss specific situations where you successfully upsold services or managed customer expectations.
✨Tip Number 2
Familiarize yourself with the DMS systems mentioned in the job description, like Kerridge or Pinnacle. If you have experience with similar systems, be prepared to explain how that knowledge can benefit our team.
✨Tip Number 3
Demonstrate your enthusiasm for the automotive industry. Share any relevant experiences or personal interests that show your passion for cars and customer service.
✨Tip Number 4
Research our dealership and understand our values and services. This will help you tailor your responses and show that you're genuinely interested in joining our team.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Advisor. Include specific examples of how you've successfully upsold services and managed customer bookings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the dealership. Mention your familiarity with DMS systems like Kerridge or Pinnacle, and how you can contribute to the team.
Highlight Relevant Skills: In your application, emphasize skills such as customer service, communication, and teamwork. These are crucial for a Service Advisor and will help you stand out.
Follow Up: After submitting your application, consider following up with a polite email to express your continued interest in the position. This shows initiative and enthusiasm.
How to prepare for a job interview at Auto Skills UK
✨Show Your Enthusiasm
As a Service Advisor, it's crucial to demonstrate your passion for customer service and the automotive industry. Be sure to express your enthusiasm for the role and how you can contribute to the team.
✨Highlight Relevant Experience
Make sure to discuss your previous experience as a Service Advisor, especially any familiarity with systems like Kerridge or Pinnacle. Provide specific examples of how you've successfully upsold services in the past.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or manage multiple bookings. Practice your responses to convey confidence and problem-solving skills.
✨Know the Company and Its Values
Research the car dealership and understand its values and services. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
