Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead quality improvement initiatives in care services and support staff training.
- Company: Join a reputable organisation focused on high-quality care for individuals with diverse needs.
- Benefits: Enjoy hybrid working, 25 days annual leave, and a comprehensive learning programme.
- Why this job: Make a real impact in the lives of others while developing your leadership skills.
- Qualifications: Experience in management roles within care services and knowledge of relevant regulations required.
- Other info: Competitive salary of £39,550 and opportunities for professional growth.
The predicted salary is between 32000 - 44000 £ per year.
An exciting opportunity has arisen for a Service Manager to join a reputable organisation dedicated to providing high-quality care and support services to people with learning difficulties, autism or other support needs due to age, circumstances or disability. This full-time role offers excellent benefits, hybrid working options and a salary of £39,550.
As a Service Manager, you will be overseeing quality improvement initiatives across care and support services, ensuring high standards are maintained and driving excellence through audits, reviews, and targeted action plans.
You will be responsible for:
- Assisting in tendering processes and establishing new services.
- Supporting services to achieve and maintain high standards in compliance with regulatory requirements.
- Analysing reports, producing thematic reports, and embedding changes throughout services.
- Reviewing and updating organisational policies and procedures.
- Delivering in-house training and workshops to frontline staff.
- Providing leadership and management support for services experiencing performance issues.
- Managing employment relations cases including investigations, hearings, and appeals.
What we are looking for:
- Previously worked as a Service Manager, Area Manager, Regional Manager, Care Services Manager, Operations Manager, Operations Lead, Service Improvement Manager, Support Services Manager, Supported Living Manager or in a similar role.
- Experience in overseeing exceptional services for individuals with complex needs.
- Knowledge of the Care & Support sector or equivalent experience.
- Demonstrable ability to lead change management programmes within care environments.
- Knowledge of Positive Behaviour Support (PBS), care regulations, funding mechanisms, and relevant legal frameworks.
- Skilled in IT with Microsoft Office applications.
What's on offer:
- Competitive salary
- 25 days annual leave
- Pension Scheme
- Cycle-to-Work Scheme
- Death in Service Benefit
- Comprehensive Learning & Development Programme
- Employee Assistance Programme (Health Assured)
Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.
Service Manager employer: Additional Resources Ltd
Contact Detail:
Additional Resources Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the care sector. This knowledge will not only help you during interviews but also demonstrate your commitment to maintaining high standards in service delivery.
✨Tip Number 2
Network with professionals in the care industry, especially those who have experience as Service Managers or similar roles. Engaging in conversations can provide valuable insights and may even lead to referrals for job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led change management initiatives in previous roles. Highlighting your hands-on experience will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter and our values thoroughly. Understanding our mission and how we operate will allow you to tailor your approach and show how you can contribute to our goals as a Service Manager.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service management, particularly in care settings. Emphasise your leadership skills and any specific achievements related to quality improvement initiatives.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the job description. Mention your understanding of the Care & Support sector and how your previous roles have prepared you for this position. Be sure to include examples of how you've led change management programmes.
Highlight Relevant Skills: In your application, clearly outline your knowledge of Positive Behaviour Support (PBS) and care regulations. Mention your IT skills, especially with Microsoft Office applications, as these are crucial for the role.
Showcase Your Commitment to Quality: Demonstrate your commitment to maintaining high standards in care services. Include any experiences where you've successfully implemented audits, reviews, or training sessions that improved service delivery.
How to prepare for a job interview at Additional Resources Ltd
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate your ability to lead and manage teams effectively. Prepare examples from your past experiences where you've successfully led change management programmes or improved service quality.
✨Understand the Care Sector Regulations
Familiarise yourself with the relevant care regulations and legal frameworks. Be ready to discuss how you have ensured compliance in previous roles and how you would approach maintaining high standards in this new position.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle performance issues. Think of specific scenarios where you've had to manage difficult situations, such as employment relations cases or service improvements.
✨Highlight Your Training Experience
Since delivering in-house training is part of the role, be prepared to talk about your experience in training staff. Share examples of workshops you've conducted and how they contributed to team development and service excellence.
