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- Tasks: Lead a lettings team and optimise the lettings journey for 1,200 units.
- Company: Join a values-led company redefining modern renting with a strong market reputation.
- Benefits: Enjoy a salary up to £50,000, a bonus scheme, and an amazing benefits package.
- Why this job: Make a real impact in a fast-paced environment with clear career progression opportunities.
- Qualifications: Previous senior lettings or property management experience and strong leadership skills required.
- Other info: Be part of a collaborative culture focused on five-star service and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Lettings Manager
Are you a confident lettings professional ready to take the next step in your leadership journey? This role would suit someone from a sales and lettings background, perhaps currently working as a Branch Manager or Lettings Manager, who\’s looking to step into a more strategic and forward-thinking environment.
You\’ll be joining a business that\’s redefining what modern renting looks like, specialising in large-scale residential portfolios and delivering a seamless, customer-focused experience. This is a fantastic opportunity to work in a values-led company with a strong reputation in the market, known for its innovative approach, collaborative culture, and commitment to five-star service.
You\’ll lead a talented team and take ownership of lettings performance, operational processes, and portfolio success. If you\’re someone who thrives in a fast-paced, growing environment and wants to make a real impact, this could be the perfect fit.
Key Responsibilities
- Lead, support, and guide a growing lettings team, with some involvement in Property Management
- Oversee and optimise the lettings journey for a portfolio of around 1,200 units
- Streamline systems and processes to improve efficiency, compliance, and customer satisfaction
- Work closely with mobilisation, property, and operations teams to ensure a seamless resident experience
- Build and maintain strong relationships with landlord and investor clients
- Provide regular performance reporting (e.g. cash collection, arrears, tenant balances)
- Monitor marketing quality, response times, void periods, and service levels
- Support business growth through lettings and sales activity, including new client onboarding
- Attend investor and agent meetings, representing the business confidently and professionally
- Contribute to newsletters, market updates, and team communications
What We\’re Looking For
- Previous experience in a senior lettings or property management role
- A strong leader who knows how to bring the best out of a team
- Passionate about getting the detail right, particularly with systems and processes
- Confident dealing with landlords, clients, and stakeholders
- Strong communication skills and a commercial mindset
- Sales experience or a natural ability to spot business opportunities is a big plus
- Proactive, organised, and positive in your approach
What You\’ll Get in Return
- Salary up to £50,000 (dependent on experience)
- Bonus scheme up to 20%
- Amazing benefits package
- Supportive, people-first culture
- Clear opportunities for career progression
- The chance to play a key role in shaping the future of residential living in some of the best building and communities
Lettings Manager employer: The People Pod
Contact Detail:
The People Pod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Manager
✨Tip Number 1
Network with professionals in the lettings and property management industry. Attend local events or join online forums to connect with others who may have insights into the role or even know about opportunities at StudySmarter.
✨Tip Number 2
Research the latest trends in the lettings market, especially those related to large-scale residential portfolios. Being knowledgeable about current market dynamics will help you stand out during interviews and discussions.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Think of specific examples where you've improved processes or enhanced team performance, as this will resonate well with our values.
✨Tip Number 4
Familiarise yourself with our company culture and values. Understanding what we stand for will not only help you align your application but also allow you to demonstrate how you can contribute to our mission during the interview process.
We think you need these skills to ace Lettings Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in lettings and property management. Focus on leadership roles and any achievements that demonstrate your ability to optimise processes and improve customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the lettings industry and your leadership skills. Mention specific examples of how you've successfully led teams or improved operational efficiency in previous roles.
Highlight Relevant Skills: Emphasise your strong communication skills, commercial mindset, and ability to build relationships with clients and stakeholders. These are key attributes for the Lettings Manager role, so make them stand out.
Showcase Your Vision: In your application, express your vision for modern renting and how you can contribute to the company's innovative approach. This will demonstrate your alignment with their values and your forward-thinking mindset.
How to prepare for a job interview at The People Pod
✨Showcase Your Leadership Skills
As a Lettings Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, highlighting your approach to motivating and guiding others.
✨Understand the Lettings Journey
Familiarise yourself with the lettings process, especially in relation to large-scale residential portfolios. Be ready to discuss how you would optimise the lettings journey for the portfolio of 1,200 units mentioned in the job description.
✨Prepare for Performance Metrics Discussion
The role involves regular performance reporting, so be prepared to discuss key metrics such as cash collection, arrears, and tenant balances. Think about how you have used data to drive improvements in previous roles.
✨Demonstrate Your Client Relationship Skills
Building strong relationships with landlords and clients is essential. Prepare to share examples of how you've successfully managed client relationships and any strategies you've used to enhance customer satisfaction.
