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- Tasks: Lead the Order Operations Team and manage global order entry and billing activities.
- Company: Join a dynamic team in the Global Billing Operations Department, driving change and efficiency.
- Benefits: Enjoy a hybrid work model with three days in the office and flexible hours.
- Why this job: Be part of a fast-paced environment where your problem-solving skills can shine and make an impact.
- Qualifications: 3-5 years in financial operations; degree in business, finance, or accounting preferred.
- Other info: Opportunity to mentor a high-performing team and implement process improvements.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for an Order Operations Team Leader. The Order Operations Team Leader in the Global Billing Operations Department is responsible for overseeing the Order Operations Team. The Order Operations Team Leader will be responsible for the global order entry and billing activities within SAP. Someone with a strong Billing Operations leadership background, thrives and excels in helping to drive change, has exceptional problem-solving skills and experience working in a fast-paced environment will do well in this position.
The Order Operations Team Leader is responsible for overseeing numerous functions including but not limited to: maintaining customer data, onboarding new clients, invoice cancellations, liquidations and credit memos.
Some of the things you will be doing:
- Implement standardization of order entry of projects for clients on SAP
- Train team on order entry, liquidations, cancellations, credit memos, down payment requests and customer master maintenance
- Manage team workload and assignment of activities
- Mentor and coach team to develop a high performing team
- Provide exceptional customer service to both internal and external clients
- Identify and implement areas for process improvements
- Maintain and/or create process documentation
- Work directly with the Head of Global Billing for continuous process improvement and standardization
What technical skills, experience, and qualifications do you need?
- Minimum 3-5 years financial operations experience in Billing, AR or Collections.
- Bachelor’s degree in business administration, Finance or Accounting Preferred
- SAP experience a plus
- Proficiency in Microsoft Office
- Demonstrated advanced Excel skills (pivot tables, v-lookups, ASAP Utilities)
- Proven track record of achievement and strong performance
- Effective written and verbal communications
- Ability to lead and develop high performing teams and work across teams
- Ability to drive efficiency and standardization of processes
- Strong time management, research & analytical skills
- Problem-solving skills
- Exceptional attention to detail
- Excellent organizational skills
- A history of detail-oriented, multi-tasking in fast-paced, deadline-driven environment
Order Fulfillment Team Leader employer: Corporation Service Company
Contact Detail:
Corporation Service Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Fulfillment Team Leader
✨Tip Number 1
Familiarise yourself with SAP and its functionalities, especially in relation to order entry and billing. This will not only help you understand the role better but also demonstrate your commitment to mastering the tools used in the position.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in fast-paced environments. Be ready to discuss specific instances where you drove change or improved processes.
✨Tip Number 3
Brush up on your Excel skills, particularly with pivot tables and v-lookups. Being able to showcase your proficiency in these areas during discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your problem-solving strategies and how you've implemented process improvements in previous roles. This will show that you have the analytical skills needed for the Order Operations Team Leader position.
We think you need these skills to ace Order Fulfillment Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial operations, particularly in billing and accounts receivable. Emphasise any leadership roles you've held and specific achievements that demonstrate your problem-solving skills.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the Order Operations Team Leader role. Mention your experience with SAP and how you can contribute to process improvements and team development.
Showcase Technical Skills: Clearly outline your proficiency in Microsoft Office and advanced Excel skills in your application. Provide examples of how you've used these skills in previous roles to drive efficiency and standardisation.
Highlight Soft Skills: Don't forget to mention your soft skills such as communication, time management, and attention to detail. These are crucial for the role and should be evident in both your CV and cover letter.
How to prepare for a job interview at Corporation Service Company
✨Showcase Your Leadership Skills
As an Order Fulfillment Team Leader, you'll need to demonstrate your ability to lead and develop high-performing teams. Be prepared to share specific examples of how you've successfully managed teams in the past, focusing on mentoring and coaching.
✨Highlight Your Technical Proficiency
Make sure to discuss your experience with SAP and advanced Excel skills during the interview. Prepare to explain how you've used these tools to drive efficiency and standardisation in previous roles.
✨Demonstrate Problem-Solving Abilities
The role requires exceptional problem-solving skills. Think of instances where you've identified issues and implemented effective solutions, especially in fast-paced environments. Be ready to discuss these scenarios in detail.
✨Prepare for Process Improvement Discussions
Since the position involves identifying areas for process improvements, come equipped with ideas or examples of how you've successfully improved processes in your previous roles. This will show your proactive approach and commitment to continuous improvement.
