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For Companies At a Glance
- Tasks: Manage customer enquiries and provide top-notch support daily.
- Company: Join Wienerberger, a global leader in building materials and infrastructure solutions.
- Benefits: Enjoy flexible hours, a supportive team, and opportunities for growth.
- Why this job: Be part of a company that shapes the future of construction and improves lives.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills.
- Other info: This is a part-time, fixed-term contract role based in Ewhurst, Surrey.
The predicted salary is between 24000 - 36000 £ per year.
Come and join us as a Customer Support Coordinator in this Part-Time, Fixed-Term Contract role based at our Ewhurst site in Ockley, Surrey!
wienerberger is a leading international provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of construction.
About the Role
As a Customer Support Coordinator, you will be managing customer enquiries.
Contact Detail:
Wienerberger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Coordinator
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you answer customer queries more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. As a Customer Support Coordinator, you'll need to convey information clearly and empathetically, so consider role-playing scenarios with friends or family.
✨Tip Number 3
Research common customer support challenges in the building materials industry. Being prepared with solutions or strategies to handle these issues can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Customer Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Support Coordinator position. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, communication skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage customer enquiries.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Provide specific examples of how your previous experience aligns with the responsibilities of a Customer Support Coordinator, particularly in managing customer queries.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a customer support role.
How to prepare for a job interview at Wienerberger
✨Know the Company
Before your interview, take some time to research Wienerberger. Understand their products, values, and recent developments in the building materials industry. This will help you demonstrate your genuine interest in the company and how you can contribute to their mission.
✨Prepare for Common Questions
Anticipate questions related to customer support scenarios. Think about how you would handle difficult customers or manage multiple enquiries at once. Practising your responses will help you feel more confident during the interview.
✨Showcase Your Communication Skills
As a Customer Support Coordinator, strong communication skills are essential. Be prepared to discuss examples of how you've effectively communicated with customers in the past, whether through phone, email, or face-to-face interactions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team you'll be working with, the tools they use for customer support, or how success is measured in this role. It shows your enthusiasm and helps you gauge if the position is right for you.
