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For Companies At a Glance
- Tasks: Assist customers and resolve queries while ensuring a smooth support experience.
- Company: Join Wienerberger, a top player in building materials and infrastructure solutions.
- Benefits: Enjoy flexible hours, a supportive team, and opportunities for growth.
- Why this job: Be part of a company that shapes the future of construction and improves lives.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: This is a part-time, fixed-term contract role based in Ewhurst, Surrey.
The predicted salary is between 28800 - 43200 £ per year.
Come and join us as a Customer Support Coordinator in this Part-Time, Fixed-Term Contract role based at our Ewhurst site in Ockley, Surrey!
wienerberger is a leading international provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of construction.
About the Role
As a Customer Support Coordinator, you will be responsible for providing excellent customer service and support to our clients.
Customer Support Coordinator employer: Wienerberger
Contact Detail:
Wienerberger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Coordinator
✨Tip Number 1
Familiarise yourself with the building materials and infrastructure solutions industry. Understanding the products and services offered by Wienerberger will help you engage more effectively during interviews.
✨Tip Number 2
Highlight your customer service experience in conversations. Be ready to share specific examples of how you've resolved customer issues or improved their experience, as this role heavily relies on strong communication skills.
✨Tip Number 3
Research common challenges faced in customer support roles within the construction sector. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Wienerberger on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations for the Customer Support Coordinator role.
We think you need these skills to ace Customer Support Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Customer Support Coordinator. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer support and your understanding of the construction industry. Use specific examples from your past experiences to demonstrate how you can contribute to the team.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or support. Include metrics or achievements that illustrate your ability to resolve issues and enhance customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wienerberger
✨Know the Company
Before your interview, take some time to research Wienerberger. Understand their products, values, and recent developments in the construction industry. This will show your genuine interest in the role and help you answer questions more effectively.
✨Demonstrate Your Communication Skills
As a Customer Support Coordinator, strong communication is key. Be prepared to discuss how you've successfully handled customer inquiries or resolved issues in the past. Use specific examples to illustrate your skills.
✨Showcase Your Problem-Solving Abilities
Think of scenarios where you've had to think on your feet to solve a problem. Highlight these experiences during your interview to demonstrate your ability to handle challenges that may arise in a customer support role.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team, company culture, or expectations for the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
