Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead operational management for key Children and Young People services, ensuring high-quality patient care.
- Company: Join Homerton Healthcare NHS Foundation Trust, a top-rated organisation serving East London with outstanding services.
- Benefits: Enjoy flexible working options, competitive salary, and a supportive environment that values diversity.
- Why this job: Be part of a dynamic team driving innovation in healthcare while making a real impact on community wellbeing.
- Qualifications: Masters level education or equivalent experience, with proven management skills in the NHS.
- Other info: This role offers opportunities for professional development and a chance to shape the future of healthcare.
The predicted salary is between 60300 - 69300 £ per year.
The Divisional Operations Manager is responsible, with Clinical and Service Leads, for the effective operational management of a number of key Children and Young People services within the Division. The service portfolio includes Acute Paediatrics, Community Paediatrics, CAMHS, and Health Visiting with the post-holder responsible for ensuring the delivery of high-quality patient services within the resources available. The post reports to the General Manager for Children's and Community Services and has a key role in providing business development support to the Division.
The post-holder is responsible for the management of non-clinical staff in the Division ensuring staff are managed in line with the Trust’s employment policies. Service Managers and Operational Leads for each area report to the Divisional Operations Manager. The Divisional Operations Manager plays a key role in identifying opportunities for clinical innovation and modernization, the delivery of all operational performance targets, waiting list and financial management, bed utilization and management. The Divisional Operations Manager is responsible for continually improving the quality of services to patients and redesigning services to meet best practice standards, improving efficiency and effectiveness within available resources.
Main duties of the job
- Be a key member of the Divisional leadership team, working with clinical and managerial colleagues to manage the design and delivery of services.
- Contribute to the development of the strategic direction for specified areas in line with the Division and Trust’s overall strategy and improvement programme, ensuring that all strategic plans are incorporated into service plans and objectives for all staff.
- Be responsible for the formulation of new service developments and initiatives, preparing bids and ensuring business cases are produced for service developments, taking into account activity and income projections and resource allocations.
- Contribute to the Divisional Performance Review ensuring that all Key Performance Indicators (KPIs) are met; where they are not met, establish appropriate action plans to meet the standard in order to deliver.
- Take a lead role in budget setting, monitoring and determining corrective action for multiple departments/services.
- Ensure that all managers within their remit have clearly defined responsibilities and are working within agreed objectives and service plans.
- Improve the effectiveness of clinical services by working with the Clinical Leads to ensure that Clinical Standards, Education, Audit, and Research & Development are pursued in line with Trust strategy, and that on-going clinical practice is evidence-based.
- Ensure that relevant national policy guidance/targets in relation to Clinical Governance are implemented.
Person specification
- Education / Qualifications
- Evidence of ongoing professional development
- Educated to Masters level or equivalent experience
- Management Qualification
- Proven conceptual and analytical skills
- Able to make and take sometimes difficult decisions after analysis of options and implications
- Highly developed communication skills (written, oral, presentational and interpersonal)
- Able to influence and engage people in different settings
- Able to secure commitment from others for change programmes
- Able to work effectively as a team member
- Able to provide strategic direction and leadership within the directorate without adopting a dictatorial style
- Able to multi-task and continue to function to a high standard when under pressure
- Able to build effective working relationships at all levels within and outside the trust.
- Able to learn fast and adapt to become quickly effective in new situations
- Able to use Microsoft Word & IT Literate to produce reports
- Experience of providing services to a high quality with restricted resources
- Experience of achieving significant cost reduction at a service and Divisional level
- Experience of implementing change management projects to develop or improve services
- Experience of business case preparation, presentation, and implementation
- Managing a range of staff groups
- Substantive general management experience in the NHS, in an acute setting
- Knowledge/understanding of confidentiality issues
- Service quality and quality management
- Current changes and developments within the NHS.
- Change management theory
- Contracts management for Community & Acute, including PBR
- Understanding and demonstration of the Trust Values
- Commitment and adherence to equality, diversity and inclusion
- Commitment to providing improvement to services for patients
Divisional Operations Manager - Children\'s and Community Services employer: Homerton Healthcare NHS Foundation Trust
Contact Detail:
Homerton Healthcare NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Divisional Operations Manager - Children\'s and Community Services
✨Tip Number 1
Familiarise yourself with the specific services under the Children's and Community Services division. Understanding the nuances of Acute Paediatrics, Community Paediatrics, CAMHS, and Health Visiting will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Homerton Healthcare NHS Foundation Trust. They can provide insights into the organisational culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Stay updated on current changes and developments within the NHS, especially those related to children's services. This knowledge will not only enhance your discussions but also show your commitment to staying informed in a rapidly evolving field.
✨Tip Number 4
Prepare to discuss your experience with change management and service improvement projects. Be ready to share specific examples that highlight your ability to lead initiatives that align with the Trust's goals of quality and efficiency.
We think you need these skills to ace Divisional Operations Manager - Children\'s and Community Services
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Divisional Operations Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in operational management, particularly within healthcare settings. Use specific examples to demonstrate how you've successfully managed teams and improved service delivery.
Showcase Leadership Skills: The role requires strong leadership abilities. Provide examples of how you've led teams, influenced change, and contributed to strategic planning in previous positions. This will show that you can fulfil the expectations of the role.
Tailor Your Application: Customise your CV and cover letter to reflect the values and goals of Homerton Healthcare NHS Foundation Trust. Mention your commitment to equality, diversity, and inclusion, as well as your understanding of current NHS developments.
How to prepare for a job interview at Homerton Healthcare NHS Foundation Trust
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the Divisional Operations Manager's responsibilities. Familiarise yourself with the key services you'll be managing, such as Acute Paediatrics and CAMHS, and think about how your experience aligns with these areas.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to manage operational challenges. Think of examples from your past experiences where you've successfully implemented change or improved service delivery.
✨Showcase Your Leadership Style
As a Divisional Operations Manager, you'll need to demonstrate strong leadership skills. Be ready to discuss your approach to team management, how you motivate staff, and how you handle difficult decisions while maintaining a collaborative environment.
✨Highlight Your Knowledge of NHS Policies
Make sure to brush up on current NHS policies and changes, especially those related to clinical governance and service quality. Showing that you're informed about the latest developments will reflect your commitment to providing high-quality patient services.
