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- Tasks: Join us as an NMC Engineer to troubleshoot and resolve network issues.
- Company: Be part of a growing company focused on strategic network management.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make an impact by ensuring seamless service handovers and enhancing customer satisfaction.
- Qualifications: Looking for skilled engineers with strong communication and problem-solving abilities.
- Other info: This role offers a chance to work with cutting-edge technology in a collaborative environment.
The predicted salary is between 43200 - 72000 £ per year.
To support our growing company we are on the search for NMC Engineers We are looking for a skilled NMC Engineer to join our team. This role plays a crucial part in managing our strategic network and ensuring seamless service handovers. Key responsibilities include troubleshooting, resolving issues, and maintaining strong communication with customers and internal/external stakeholders. If you are passionate about delivering top-notch service within SLA timescales and thrive in a 24/7 shift environment, we want to hear from you. Location – Warwick Key accountabilities and Decision Ownership Working to meet 99.99% network availability and management of customer incidents and faults within agreed SLAs. Working to customer SLAs and managing their expectations Providing customer with a single point of contact Managing1stlevel escalations . Undertake or support rapid restoration of network fault resolution within SLA Prior to critical servicefailure where possible
Specialist Engineer (NMC NOC) employer: M Group Services T/A Magdalene
Contact Detail:
M Group Services T/A Magdalene Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Engineer (NMC NOC)
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in network management. Being knowledgeable about current tools and practices will not only help you during the interview but also show your passion for the field.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully troubleshot network issues in the past. Real-life scenarios can demonstrate your problem-solving skills and technical expertise effectively.
✨Tip Number 3
Highlight your communication skills, especially in managing relationships with customers and stakeholders. Be ready to share experiences where you effectively communicated complex technical information to non-technical audiences.
✨Tip Number 4
Research StudySmarter's values and mission. Understanding our company culture will help you align your answers with what we value, making you a more attractive candidate.
We think you need these skills to ace Specialist Engineer (NMC NOC)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Specialist Engineer position. Understand the key responsibilities and required skills, such as troubleshooting and communication, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with network management and service handovers. Provide specific examples of how you've successfully resolved issues in previous roles.
Showcase Communication Skills: Since strong communication is crucial for this role, include examples that demonstrate your ability to communicate effectively with both customers and stakeholders. This could be through project management experiences or customer service roles.
Tailor Your Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the position and the company. Mention why you are specifically interested in working with them and how your skills align with their needs.
How to prepare for a job interview at M Group Services T/A Magdalene
✨Understand the Role
Make sure you have a clear understanding of what an NMC Engineer does. Familiarize yourself with the key responsibilities mentioned in the job description, such as troubleshooting and managing service handovers.
✨Showcase Your Communication Skills
Since the role involves maintaining strong communication with customers and stakeholders, be prepared to discuss your experience in effective communication. Share examples where you successfully resolved issues through clear dialogue.
✨Prepare for Technical Questions
Expect technical questions related to network management and troubleshooting. Brush up on relevant technologies and methodologies that are commonly used in the industry to demonstrate your expertise.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you identified and resolved issues in a network environment. Highlight your analytical skills and how you approach problem-solving in high-pressure situations.
