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- Tasks: Support clients with software/hardware installation, training, and reporting.
- Company: Join a leading provider of information systems in the FMCG sector.
- Benefits: Enjoy a competitive salary, travel expenses, and a company car.
- Why this job: Gain hands-on experience while making a real impact in client operations.
- Qualifications: Degree in Mechanical or Electronic Engineering; PLC knowledge preferred.
- Other info: Field-based role covering Liverpool and Manchester, with initial training at HQ.
The predicted salary is between 21600 - 32400 £ per year.
Salary: circa £27K plus benefits including Travel Expenses & Company Car.
Location: Field-based covering the North West region - Liverpool and Manchester - Initial training period at Trowbridge HQ
Our Client: An established provider of information systems to the FMCG sector, specialising in enabling their customers to achieve compliance at the lowest cost through the elimination of risk and the improvement of performance.
Job Responsibilities:
- The Graduate Support Engineer is a client-facing job providing support from software and hardware installation/configuration and wiring to operator training and reporting.
Job Requirements:
- Educated to degree level in Mechanical Engineering or Electronic Engineering
- PLC knowledge
- Strong interpersonal and communicative skills
- Ability to work autonomously
- Full driving license required
- French or Spanish language would be desirable
Graduate Field Support Engineer employer: Stem Recruitment
Contact Detail:
Stem Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Field Support Engineer
✨Tip Number 1
Familiarise yourself with the FMCG sector and the specific information systems used within it. Understanding the industry will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your PLC knowledge and be prepared to discuss it in detail. Having practical examples or experiences related to PLCs can set you apart from other candidates.
✨Tip Number 3
Since this role is client-facing, practice your interpersonal skills. Consider role-playing scenarios where you might need to explain technical concepts to non-technical clients, showcasing your ability to communicate effectively.
✨Tip Number 4
If you speak French or Spanish, make sure to highlight this during your interactions. Being multilingual can be a significant advantage in a client-facing role, especially in diverse regions like the North West.
We think you need these skills to ace Graduate Field Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your degree in Mechanical or Electronic Engineering. Include any relevant experience with PLCs and emphasise your interpersonal skills, as these are crucial for a client-facing role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Graduate Field Support Engineer position. Mention your ability to work autonomously and your willingness to travel, as well as any language skills you possess, like French or Spanish.
Showcase Relevant Experience: If you have any experience with software/hardware installation or training, be sure to include this in your application. Use specific examples to demonstrate your skills and how they relate to the job responsibilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in a technical support role.
How to prepare for a job interview at Stem Recruitment
✨Showcase Your Technical Knowledge
As a Graduate Field Support Engineer, you'll need to demonstrate your understanding of Mechanical and Electronic Engineering. Be prepared to discuss your academic projects or any relevant experience that showcases your PLC knowledge.
✨Highlight Your Interpersonal Skills
Since this role is client-facing, it's crucial to exhibit strong interpersonal and communication skills. Prepare examples of how you've effectively communicated with others in past experiences, whether in group projects or customer service roles.
✨Demonstrate Problem-Solving Abilities
Field support often involves troubleshooting issues on the spot. Think of scenarios where you've successfully resolved technical problems and be ready to share these during your interview to illustrate your analytical thinking.
✨Prepare for Language Questions
If you have knowledge of French or Spanish, be ready to discuss it. Even if it's not a requirement, showing that you can communicate in another language can set you apart from other candidates. Brush up on some basic phrases or technical terms in those languages.
