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- Tasks: Manage 50-70 dental partner accounts, ensuring support and performance tracking.
- Company: Smile White is a fast-growing premium dental brand transforming whitening experiences across the UK.
- Benefits: Competitive salary, monthly commission, full-time role, and massive growth opportunities.
- Why this job: Join a supportive team culture with real impact in the dental industry.
- Qualifications: 2+ years in account management or client support; strong organisational and relationship-building skills.
- Other info: Structured onboarding and ongoing development; interviews ongoing.
The predicted salary is between 27600 - 33600 £ per year.
Be Part of the Smile White Growth Story
About Us
Smile White is a fast-growing, premium dental brand transforming the whitening experience across the UK. We work with a network of exceptional dental partners and provide a best-in-class system and service to support them in delivering standout results. As we scale, we’re expanding our Partner Success Team and are looking for an Account Manager to take ownership of a portfolio of 50–70 partner accounts, working alongside a larger team to ensure all partners feel supported, engaged, and equipped to succeed.
The Role
This is a full-time, office-based role in Leeds LS11. You’ll manage your own group of dental partners, acting as their main point of contact- providing regular support, tracking performance, reducing patient backlogs, and helping them hit their targets. You’ll need to be highly organised, proactive, process-driven, and comfortable working in a fast-paced, high-performance environment.
Key Responsibilities
- Manage a portfolio of 50–70 dental partner accounts, ensuring excellent service and communication
- Build strong, individual relationships with each partner
- Work toward weekly and quarterly targets- both your own and your partners’
- Follow structured internal procedures and use multiple systems to track and manage activity
- Reduce patient backlog by ensuring partners are supported and engaged
- Prioritise tasks daily while managing partner expectations
- Follow up consistently and keep momentum high across all accounts
- Escalate issues when necessary and help drive resolutions quickly
- Support the wider Partner Success Team with process improvements and performance insights
What You’ll Need
- Experience: 2+ years in account management, client support, or a fast-paced service role (experience in dental, healthcare, logistics, retail, or B2B a bonus)
- Attention to Detail: You love structure, processes, and getting things right the first time
- Time Management: You can prioritise under pressure and stay on top of multiple tasks
- Process-Driven: You enjoy working within systems and following clear workflows
- Relationship-Builder: You know how to connect with people and keep them engaged
- Resilient & Focused: You can thrive in a fast-moving environment with evolving priorities
- Tech-Confident: You’ll be using at least three systems daily and need to be agile across them
- Progression-Minded: You’re ambitious and want to grow as Smile White grows
What’s in It for You
- Competitive salary: £33,000- £40,000 (based on experience)
- Competitive monthly commission structure
- Full-time role based in our Leeds LS11 HQ
- Massive opportunity for personal growth and career progression
- Supportive team culture with a performance-driven mindset
- Structured onboarding and ongoing development
- Be part of a brand with big plans and real impact
If you’re on the ball, process-driven, and ready to build great relationships at scale – this is your chance to join one of the most exciting brands in the dental industry. Apply now with your CV. Interviews ongoing – don’t wait to apply.
Key Account Manager employer: Smile White
Contact Detail:
Smile White Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Familiarise yourself with the dental industry and Smile White's offerings. Understanding their products and services will help you engage effectively with potential partners and demonstrate your commitment to their success.
✨Tip Number 2
Network within the dental community, both online and offline. Attend industry events or join relevant forums to connect with dental professionals, which can provide insights and potentially lead to referrals for the role.
✨Tip Number 3
Showcase your relationship-building skills during interviews. Prepare examples of how you've successfully managed client accounts in the past, focusing on how you maintained engagement and resolved issues.
✨Tip Number 4
Demonstrate your tech-savviness by being prepared to discuss the systems you've used in previous roles. Highlight your ability to adapt to new technologies quickly, as this is crucial for managing multiple accounts efficiently.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management or client support, especially in fast-paced environments. Emphasise any experience you have in the dental, healthcare, or B2B sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your relationship-building skills and your ability to manage multiple accounts. Mention specific examples of how you've successfully supported clients or partners in the past.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description such as attention to detail, time management, and being process-driven. Use concrete examples to demonstrate these abilities.
Show Enthusiasm for the Brand: Express your excitement about joining Smile White and contributing to their growth story. Research the company and mention what specifically draws you to their mission and values in your application.
How to prepare for a job interview at Smile White
✨Know Your Partners
Before the interview, research Smile White's dental partners and their needs. Understanding their challenges and how you can support them will show your commitment and readiness to engage effectively.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage multiple accounts and prioritise tasks. Share specific examples from your past experience that highlight your ability to stay organised in a fast-paced environment.
✨Showcase Your Relationship-Building Skills
Prepare to talk about how you've successfully built and maintained relationships in previous roles. Use anecdotes that illustrate your ability to connect with clients and keep them engaged.
✨Be Tech-Savvy
Since the role requires using multiple systems, be ready to discuss your experience with technology. Highlight any relevant software or tools you've used in the past and how they helped you manage your accounts effectively.
