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- Tasks: Drive and valet motorcycles while providing top-notch customer service.
- Company: Join Birchwood Group, a leading motorcycle dealership in Sussex and Hampshire.
- Benefits: Enjoy health perks, a pension scheme, and discounts on vehicle purchases.
- Why this job: Be part of a passionate team dedicated to motorcycle enthusiasts and exceptional experiences.
- Qualifications: Must have a clean UK Driving and Motorcycle Licence; passion for bikes is essential.
- Other info: Overtime pay available for extra hours; flexible working environment.
The predicted salary is between 21500 - 29500 £ per year.
Birchwood Group is a forward-looking company with retail stores, workshops and facilities based across the south coast of Sussex and Hampshire. Destination Motorcycles is a leading dealership specializing in high-performance motorcycles from top brands including KTM, Gas Gas, Husqvarna, MV Agusta, and CF Moto. We are dedicated to providing exceptional customer experiences and quality products that cater to motorcycle enthusiasts of all kinds.
We are currently looking to recruit a Van Driver/Motorcycle Valeter to join our successful Destination Motorcycles team in Fareham, Solent.
Main Duties/Responsibilities:
- Welcome all visitors to the site, providing guidance as required
- Ensure all keys are returned to the key cupboard and that the cupboard is locked at all times
- Ensure all vehicles are secure when vacated
- Delivery/collection of motorcycles for the service department
- Delivery/collection of sold motorcycles
- Assist with moving vehicles on and off site as required
- Assist customers with parking where necessary
- Be aware of the importance of good customer service
- Collect bikes from customers for servicing or repair
- Make deliveries of courtesy bikes and bikes completed after service/repair
- Ensure insurance cover note documents are received from customer on hand over of courtesy bikes and check for any damage upon return
- Report any damage to courtesy bikes/stock bikes or the company van if noticed
- Carry out service washes on bikes in for service
- Keep all demo and service loan bikes clean
- Valet and apply products to all new and used bikes prior to handover
- You may be asked to work outside the normal hours if certain deliveries are required. This will be paid as overtime at a flat rate
- Ad-hoc duties as required
Knowledge, Skills and Experience Required:
- A genuine passion for motorbikes and good all-round technical knowledge
- A passion for delivering high levels of customer service
- Flexible and willing to help
- Able to work effectively as part of a team
- Ability to work with minimum supervision
- Hold a clean full UK Driving Licence and Motorcycle Licence
Working Hours: 40 hours average per week, Monday - Friday 08:30 - 18.00 (1st April – 30th September), Monday – Friday 08:30- 17:00 (1st October – 31st March)
Location: Fareham, Solent
Salary: £25,500 per annum
Holiday: 22 days plus bank holidays
Benefits: Health cash plan and perks, Employee Assistance Programme, company pension, subsidised vehicle purchase and aftersales scheme (upon completion of probation)
We are an Equal Opportunities Employer. Due to the high volume of applications we receive, unfortunately, we are unable to contact each applicant individually regarding the status of their application. If you do not hear from us within 2 weeks, please assume you were unsuccessful on this occasion.
Locations
Van Driver/Motorcycle Valeter employer: Birchwood Group
Contact Detail:
Birchwood Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Van Driver/Motorcycle Valeter
✨Tip Number 1
Familiarise yourself with the brands and models of motorcycles that Destination Motorcycles deals with. Showing your knowledge about KTM, Gas Gas, Husqvarna, MV Agusta, and CF Moto during your interview can really impress the hiring team.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've provided excellent service in previous roles. This will help you stand out as someone who understands the importance of customer satisfaction in the motorcycle industry.
✨Tip Number 3
Be ready to discuss your flexibility and willingness to work outside normal hours. Highlighting your readiness to take on ad-hoc duties or overtime can show that you're a dedicated team player.
✨Tip Number 4
If possible, visit the dealership before your interview. This will give you a feel for the environment and allow you to mention specific details about the location or staff during your conversation, making you more memorable to the interviewers.
We think you need these skills to ace Van Driver/Motorcycle Valeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to driving and motorcycle maintenance. Emphasise any previous roles that involved customer service, as this is crucial for the Van Driver/Motorcycle Valeter position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for motorcycles and customer service. Mention specific experiences that demonstrate your ability to handle the responsibilities listed in the job description.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements, such as having a clean UK Driving Licence, motorcycle licence, and your ability to work independently or as part of a team.
Follow Application Instructions: Ensure you follow any specific instructions provided in the job listing when submitting your application. This may include the format of your documents or additional information required.
How to prepare for a job interview at Birchwood Group
✨Show Your Passion for Motorbikes
Make sure to express your genuine enthusiasm for motorcycles during the interview. Share any personal experiences or stories that highlight your love for bikes, as this will resonate well with the interviewers at Destination Motorcycles.
✨Demonstrate Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss how you have provided excellent customer service in the past. Use specific examples to illustrate your ability to handle customer queries and ensure satisfaction.
✨Highlight Teamwork and Flexibility
The company values teamwork and flexibility, so be ready to talk about your experiences working in a team environment. Mention instances where you’ve adapted to changing situations or helped colleagues, showcasing your willingness to support others.
✨Prepare for Practical Questions
Expect questions related to the practical aspects of the job, such as vehicle handling and maintenance. Brush up on your technical knowledge and be ready to discuss how you would approach tasks like valeting bikes or ensuring their security.
