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- Tasks: Create user-centered designs and interfaces for products, enhancing user experiences.
- Company: Join American Express, a diverse and inclusive employer committed to supporting its community.
- Benefits: Enjoy competitive salaries, flexible work options, wellness support, and career development opportunities.
- Why this job: Be part of a dynamic team that values creativity and collaboration in delivering exceptional customer experiences.
- Qualifications: 2+ years in product design, proficiency in Figma, and a strong understanding of user-centered methodologies.
- Other info: Opportunity to work in a global environment with a focus on innovative design solutions.
The predicted salary is between 36000 - 60000 £ per year.
This job is with American Express, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let’s lead the way together.
EDDS brings together multiple Centers of Excellence (COE) to be an engine of growth, marketplace differentiation and efficiency for American Express in today’s digital world. They leverage technology, design and data analytics to develop the best digital products, platforms and personalisation that allow us to deliver the world’s best customer experience every day.
How will you make an impact in this role? As a Senior Associate Product Designer you will report to the Director of International Acquisition Product Design, you’ll be joining our dedicated Design team in London, responsible for enabling product teams to produce consistent, accessible and delightful user experiences efficiently.
The role entails creating user-centered experiences and interfaces for products and solutions which improves end-to-end user journeys. Develops the overall design and specifications for creating and enhancing the experience and functionality of user interfaces for company products. Uses design tools to create storyboards, wireframes, prototypes, information architecture diagrams and user journey maps for demonstrations and user testing. Produces high-fidelity designs for implementation by development teams. Analyse user research, business insights and other data to continuously improve customer experiences.
Reviews proposed product changes or enhancements for compliance and alignment with desired user experience design and satisfaction standards and suggests improvements. Creates and maintains UI/UX resources such as content templates, samples and guidelines, to streamline the design process for designers and developers.
As a designer on the team you:
- Ensure visually appealing and usable user interfaces by delivering artefacts such as wireframes, prototypes, and high-fidelity specifications.
- Develop understanding and empathy for users through user-centered methodologies, external analysis, research, and data.
- Present design decisions to peers and partners with minimal support from senior colleagues.
- Understand American Express design process, design systems and UX patterns.
- Collaborate closely with product managers, engineers and design leads to understand and deliver against project requirements.
- Participate in design community.
- Leverage design tools to efficiently deliver artefacts.
Minimum Qualifications:
- Has at least 2 years of hands-on experience in or with a product design organisation.
- Is proficient in Figma.
- Demonstrates an understanding of user-centered design methodologies, research and processes.
- Shares solutions to problem-solving initiatives in an engaging way.
- Is a proactive and energetic communicator, with an attention to detail.
Desired Skills:
- Able to design for adaptive devices, basically designing for web (desktop, tablets), mobile responsive.
- Have built experiences on a global level, more than one market, same experience with market nuances.
- Figma variables, components, design systems, flows, prototyping.
- Strong understanding of compliance, regulatory, legal and accessible designs at an international level.
- Requires in-depth technical knowledge and experience in how online shopping and application experiences work.
Skills:
- Figma design system
- Creating variables and components
- Prototyping journeys
- Storytelling
- Problem solving
- Team player
- Building inclusive products that delight users
- Ability to multi-task and be very organised in an ever changing dynamic environment.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritise their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centres staffed with nurses and doctors (depending on location)
- Free and confidential counselling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Senior Associate-Product Design employer: American Express
Contact Detail:
American Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Associate-Product Design
✨Tip Number 1
Familiarise yourself with American Express's design process and their specific design systems. Understanding their methodologies will help you align your work with their expectations and demonstrate your commitment to their values.
✨Tip Number 2
Showcase your experience with user-centered design by preparing examples of past projects where you've successfully improved user experiences. Be ready to discuss the methodologies you used and the impact your designs had on users.
✨Tip Number 3
Network within the design community, especially those connected to American Express. Engaging with current employees or attending relevant events can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss how you approach collaboration with product managers and engineers. Highlighting your teamwork skills and ability to communicate effectively will show that you're a good fit for their dynamic environment.
We think you need these skills to ace Senior Associate-Product Design
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Associate Product Designer position. Tailor your application to highlight relevant experiences that align with the job description.
Showcase Your Skills: Emphasise your proficiency in Figma and any other design tools you are familiar with. Include specific examples of projects where you've successfully applied user-centered design methodologies and created high-fidelity designs.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also demonstrates your understanding of American Express's values and how you can contribute to their mission of delivering exceptional customer experiences.
Highlight Collaborative Experience: Since the role involves working closely with product managers, engineers, and design leads, be sure to include examples of past collaborations. Discuss how you effectively communicated design decisions and contributed to team success.
How to prepare for a job interview at American Express
✨Showcase Your Design Process
Be prepared to discuss your design process in detail. Highlight how you approach user-centered design, from research to prototyping. Use specific examples from your past work to illustrate your methodology and the impact it had on user experiences.
✨Familiarise Yourself with Figma
Since proficiency in Figma is a must for this role, ensure you are well-versed in its features. Be ready to demonstrate your skills or discuss projects where you've effectively used Figma to create wireframes, prototypes, or design systems.
✨Understand American Express's Values
Research American Express’s company values and culture. Be prepared to explain how your personal values align with theirs, especially regarding inclusivity and customer experience. This will show that you are not only a fit for the role but also for the company.
✨Prepare for Collaborative Scenarios
As collaboration is key in this role, think of examples where you've successfully worked with product managers, engineers, or other designers. Be ready to discuss how you handle feedback and incorporate it into your designs, showcasing your teamwork skills.
