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For Companies At a Glance
- Tasks: Lead IT infrastructure for a portfolio of hotels, ensuring seamless service delivery.
- Company: Join a fast-growing hospitality company focused on innovation and growth.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional development.
- Why this job: Be part of a dynamic team driving operational efficiency and supporting business growth.
- Qualifications: 5+ years in IT service delivery, preferably in hospitality; strong relationship-building skills required.
- Other info: Opportunity to negotiate with third-party suppliers and enhance industry relationships.
The predicted salary is between 48000 - 72000 £ per year.
Are you an experienced and motivated IT Manager ready to take on an exciting challenge in the fast-growing hospitality industry? We are seeking a skilled Group IT Manager to oversee the IT infrastructure for a portfolio of hotels. This is a fantastic opportunity for someone with a strong track record in IT service delivery and a passion for supporting business growth.
The Role: In this role, you will take full ownership of the IT infrastructure operating model, ensuring seamless service delivery of information, security, and communication technology systems across multiple hotels. You will collaborate closely with the management team, driving operational efficiency and supporting growth aspirations while managing relationships with third-party IT service providers.
Key Responsibilities:
- Ensure the IT infrastructure operating model is robust, scalable, and future-proof.
- Identify and implement innovative IT solutions that improve delivery models and support the company's growth objectives.
- Manage and performance-monitor third-party IT service providers to ensure quality and efficiency.
- Work alongside leadership to ensure optimal IT infrastructure performance, both for customers and internal teams.
- Support GDPR compliance and conduct regular security audits to ensure data protection.
- Negotiate and manage third-party supplier agreements and service levels, ensuring adherence to agreed terms.
- Manage software licensing, hardware lifecycles, and compliance, ensuring operational continuity.
- Build and maintain strong relationships within the industry to enhance service delivery and stay ahead of competition.
- Effectively manage and engage key stakeholders across the business to ensure alignment and smooth operations.
Experience:
- 5+ years of experience in an IT service delivery role, ideally within the hospitality sector.
- Strong expertise in managing hotel IT systems, including asset management, configuration, licensing, warranties, and compliance.
- Proven experience in performance managing external IT service providers and ensuring service excellence.
- Demonstrated ability to identify and deliver innovative IT solutions that improve business operations.
- Experience managing IT services across their full lifecycle (design, develop, deliver, operate).
- Excellent relationship-building skills at all levels, from executive teams to external service providers.
- Financial awareness and strategic thinking, with the ability to prioritize effectively to meet business goals.
Group IT Manager employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group IT Manager
✨Tip Number 1
Network within the hospitality industry to connect with professionals who can provide insights into the role. Attend industry events or join relevant online forums to engage with others and learn about the latest trends in IT management.
✨Tip Number 2
Familiarise yourself with the specific IT systems used in hotels, such as property management systems and point of sale software. Understanding these tools will help you demonstrate your expertise during interviews and discussions.
✨Tip Number 3
Showcase your experience in managing third-party IT service providers by preparing examples of how you've improved service delivery in previous roles. Be ready to discuss specific metrics or outcomes that highlight your success.
✨Tip Number 4
Stay updated on GDPR compliance and data protection regulations, as these are crucial in the hospitality sector. Being knowledgeable in this area will not only enhance your credibility but also show your commitment to safeguarding customer data.
We think you need these skills to ace Group IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT service delivery, particularly within the hospitality sector. Emphasise your achievements in managing IT systems and improving operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to drive IT solutions that support business growth. Mention specific examples of how you've successfully managed IT infrastructure in previous roles.
Highlight Key Skills: In your application, clearly outline your skills in managing third-party IT service providers, ensuring compliance, and conducting security audits. These are crucial for the Group IT Manager role.
Showcase Relationship Management: Demonstrate your relationship-building skills by providing examples of how you've engaged with stakeholders at various levels. This is important for ensuring alignment and smooth operations across the business.
How to prepare for a job interview at COREcruitment
✨Showcase Your IT Expertise
Be prepared to discuss your previous experience in IT service delivery, especially within the hospitality sector. Highlight specific projects where you implemented innovative IT solutions that improved operations.
✨Demonstrate Relationship Management Skills
Since the role involves managing third-party IT service providers, be ready to share examples of how you've built and maintained strong relationships with external partners. This will show your ability to ensure service excellence.
✨Understand GDPR Compliance
Familiarise yourself with GDPR regulations and be prepared to discuss how you have supported compliance in previous roles. Mention any security audits you've conducted to demonstrate your commitment to data protection.
✨Prepare for Strategic Discussions
The role requires financial awareness and strategic thinking. Think about how you can align IT infrastructure with business goals and be ready to discuss your approach to prioritising tasks effectively.
